[{"data":1,"prerenderedAt":669},["ShallowReactive",2],{"guide-amadeus-coupon-status-codes":3,"related-\u002Fblog\u002Famadeus-training-with-ai":31,"mdc-iz4b0w-key":39},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":13,"body":14,"related":15},"ticketing.coupon-statuses","coupon-status-codes","What do Amadeus e-ticket coupon statuses mean?","In TWD, O is open, A airport control, C checked in, L lifted, F flown, E exchanged, R refunded, V void and S suspended. Only open coupons can be voided, refunded or exchanged by the agency. TWH shows how they changed.","E-ticket coupon statuses — O, A, C, F, E, R, V and the rest","basic",[11,12],"TWD","TWH",true,"## When\nYou read `TWD` and need to know what each coupon letter allows you to do.\n\n## The statuses\n| Letter | Meaning | What you can still do |\n|---|---|---|\n| `O` | **Open** for use | Void (same day), refund, revalidate, reissue. |\n| `A` | **Airport control** — the airline's airport system holds it | Changes usually through the airline. |\n| `C` | Checked in | Not changeable by the agency. |\n| `L` | Lifted \u002F boarded | Travelled. |\n| `F` | **Flown** \u002F used | Nothing — it is used. |\n| `E` | **Exchanged** \u002F reissued | Look at the new ticket. |\n| `R` | **Refunded** | Done. |\n| `V` | **Void** | Done; the sale was cancelled. |\n| `S` | Suspended | Airline investigation — ask the airline. |\n| `I` | Irregular operations | Airline disruption handling. |\n| `U` | Unavailable | Ask the airline. |\n| `P` | Printed | Converted to paper. |\n| `G` | Converted to FIM | Airline used a flight interruption manifest. |\n| `T` | Paper ticket | |\n| `X` | Print \u002F exchange | |\n| `N` | Not showing final status | |\n| `Z` | Closed | |\n| `Y` | Refund of taxes\u002Ffees\u002Fcharges only | Considered closed. |\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `TWD` | Shows the coupons and their statuses. | Decide what is possible. |\n| 2 | `TWH` | Shows how the statuses changed over time. | Who \u002F what changed them. |\n\n## Traps\n- Only **open** (`O`) coupons can be voided, refunded or exchanged by the agency.\n- A partly flown ticket (first coupon `F`, return `O`) can still be refunded or changed for the\n  unused part — see [Partial refund — the refund record, used coupons, taxes and penalty](\u002Famadeus-guide\u002Fpartial-refund).",[16,19,22,25,28],{"slug":17,"question":18},"display-eticket-twd","How do I display an e-ticket in Amadeus (TWD)?",{"slug":20,"question":21},"void-refund-or-reissue","Void, refund or reissue in Amadeus: which one?",{"slug":23,"question":24},"void-ticket","How do I void a ticket in Amadeus?",{"slug":26,"question":27},"refund-ticket","How do I refund a ticket in Amadeus?",{"slug":29,"question":30},"partial-refund","How do I make a partial refund in Amadeus?",[32],{"path":33,"title":34,"description":35,"date":36,"image":37,"imageAlt":37,"draft":38},"\u002Fblog\u002Famadeus-training-with-ai","Amadeus training with AI: onboarding and support for agents","GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. No API needed.","2026-09-27",null,false,{"data":40,"body":41},{},{"type":42,"children":43},"root",[44,53,67,73,521,527,611,617],{"type":45,"tag":46,"props":47,"children":49},"element","h2",{"id":48},"when",[50],{"type":51,"value":52},"text","When",{"type":45,"tag":54,"props":55,"children":56},"p",{},[57,59,65],{"type":51,"value":58},"You read ",{"type":45,"tag":60,"props":61,"children":63},"code",{"className":62},[],[64],{"type":51,"value":11},{"type":51,"value":66}," and need to know what each coupon letter allows you to do.",{"type":45,"tag":46,"props":68,"children":70},{"id":69},"the-statuses",[71],{"type":51,"value":72},"The statuses",{"type":45,"tag":74,"props":75,"children":76},"table",{},[77,101],{"type":45,"tag":78,"props":79,"children":80},"thead",{},[81],{"type":45,"tag":82,"props":83,"children":84},"tr",{},[85,91,96],{"type":45,"tag":86,"props":87,"children":88},"th",{},[89],{"type":51,"value":90},"Letter",{"type":45,"tag":86,"props":92,"children":93},{},[94],{"type":51,"value":95},"Meaning",{"type":45,"tag":86,"props":97,"children":98},{},[99],{"type":51,"value":100},"What you can still do",{"type":45,"tag":102,"props":103,"children":104},"tbody",{},[105,134,161,183,205,232,259,284,309,331,353,375,397,419,439,459,479,499],{"type":45,"tag":82,"props":106,"children":107},{},[108,118,129],{"type":45,"tag":109,"props":110,"children":111},"td",{},[112],{"type":45,"tag":60,"props":113,"children":115},{"className":114},[],[116],{"type":51,"value":117},"O",{"type":45,"tag":109,"props":119,"children":120},{},[121,127],{"type":45,"tag":122,"props":123,"children":124},"strong",{},[125],{"type":51,"value":126},"Open",{"type":51,"value":128}," for use",{"type":45,"tag":109,"props":130,"children":131},{},[132],{"type":51,"value":133},"Void (same day), refund, revalidate, reissue.",{"type":45,"tag":82,"props":135,"children":136},{},[137,146,156],{"type":45,"tag":109,"props":138,"children":139},{},[140],{"type":45,"tag":60,"props":141,"children":143},{"className":142},[],[144],{"type":51,"value":145},"A",{"type":45,"tag":109,"props":147,"children":148},{},[149,154],{"type":45,"tag":122,"props":150,"children":151},{},[152],{"type":51,"value":153},"Airport control",{"type":51,"value":155}," — the airline's airport system holds it",{"type":45,"tag":109,"props":157,"children":158},{},[159],{"type":51,"value":160},"Changes usually through the airline.",{"type":45,"tag":82,"props":162,"children":163},{},[164,173,178],{"type":45,"tag":109,"props":165,"children":166},{},[167],{"type":45,"tag":60,"props":168,"children":170},{"className":169},[],[171],{"type":51,"value":172},"C",{"type":45,"tag":109,"props":174,"children":175},{},[176],{"type":51,"value":177},"Checked in",{"type":45,"tag":109,"props":179,"children":180},{},[181],{"type":51,"value":182},"Not changeable by the agency.",{"type":45,"tag":82,"props":184,"children":185},{},[186,195,200],{"type":45,"tag":109,"props":187,"children":188},{},[189],{"type":45,"tag":60,"props":190,"children":192},{"className":191},[],[193],{"type":51,"value":194},"L",{"type":45,"tag":109,"props":196,"children":197},{},[198],{"type":51,"value":199},"Lifted \u002F boarded",{"type":45,"tag":109,"props":201,"children":202},{},[203],{"type":51,"value":204},"Travelled.",{"type":45,"tag":82,"props":206,"children":207},{},[208,217,227],{"type":45,"tag":109,"props":209,"children":210},{},[211],{"type":45,"tag":60,"props":212,"children":214},{"className":213},[],[215],{"type":51,"value":216},"F",{"type":45,"tag":109,"props":218,"children":219},{},[220,225],{"type":45,"tag":122,"props":221,"children":222},{},[223],{"type":51,"value":224},"Flown",{"type":51,"value":226}," \u002F used",{"type":45,"tag":109,"props":228,"children":229},{},[230],{"type":51,"value":231},"Nothing — it is used.",{"type":45,"tag":82,"props":233,"children":234},{},[235,244,254],{"type":45,"tag":109,"props":236,"children":237},{},[238],{"type":45,"tag":60,"props":239,"children":241},{"className":240},[],[242],{"type":51,"value":243},"E",{"type":45,"tag":109,"props":245,"children":246},{},[247,252],{"type":45,"tag":122,"props":248,"children":249},{},[250],{"type":51,"value":251},"Exchanged",{"type":51,"value":253}," \u002F reissued",{"type":45,"tag":109,"props":255,"children":256},{},[257],{"type":51,"value":258},"Look at the new ticket.",{"type":45,"tag":82,"props":260,"children":261},{},[262,271,279],{"type":45,"tag":109,"props":263,"children":264},{},[265],{"type":45,"tag":60,"props":266,"children":268},{"className":267},[],[269],{"type":51,"value":270},"R",{"type":45,"tag":109,"props":272,"children":273},{},[274],{"type":45,"tag":122,"props":275,"children":276},{},[277],{"type":51,"value":278},"Refunded",{"type":45,"tag":109,"props":280,"children":281},{},[282],{"type":51,"value":283},"Done.",{"type":45,"tag":82,"props":285,"children":286},{},[287,296,304],{"type":45,"tag":109,"props":288,"children":289},{},[290],{"type":45,"tag":60,"props":291,"children":293},{"className":292},[],[294],{"type":51,"value":295},"V",{"type":45,"tag":109,"props":297,"children":298},{},[299],{"type":45,"tag":122,"props":300,"children":301},{},[302],{"type":51,"value":303},"Void",{"type":45,"tag":109,"props":305,"children":306},{},[307],{"type":51,"value":308},"Done; the sale was cancelled.",{"type":45,"tag":82,"props":310,"children":311},{},[312,321,326],{"type":45,"tag":109,"props":313,"children":314},{},[315],{"type":45,"tag":60,"props":316,"children":318},{"className":317},[],[319],{"type":51,"value":320},"S",{"type":45,"tag":109,"props":322,"children":323},{},[324],{"type":51,"value":325},"Suspended",{"type":45,"tag":109,"props":327,"children":328},{},[329],{"type":51,"value":330},"Airline investigation — ask the airline.",{"type":45,"tag":82,"props":332,"children":333},{},[334,343,348],{"type":45,"tag":109,"props":335,"children":336},{},[337],{"type":45,"tag":60,"props":338,"children":340},{"className":339},[],[341],{"type":51,"value":342},"I",{"type":45,"tag":109,"props":344,"children":345},{},[346],{"type":51,"value":347},"Irregular operations",{"type":45,"tag":109,"props":349,"children":350},{},[351],{"type":51,"value":352},"Airline disruption handling.",{"type":45,"tag":82,"props":354,"children":355},{},[356,365,370],{"type":45,"tag":109,"props":357,"children":358},{},[359],{"type":45,"tag":60,"props":360,"children":362},{"className":361},[],[363],{"type":51,"value":364},"U",{"type":45,"tag":109,"props":366,"children":367},{},[368],{"type":51,"value":369},"Unavailable",{"type":45,"tag":109,"props":371,"children":372},{},[373],{"type":51,"value":374},"Ask the airline.",{"type":45,"tag":82,"props":376,"children":377},{},[378,387,392],{"type":45,"tag":109,"props":379,"children":380},{},[381],{"type":45,"tag":60,"props":382,"children":384},{"className":383},[],[385],{"type":51,"value":386},"P",{"type":45,"tag":109,"props":388,"children":389},{},[390],{"type":51,"value":391},"Printed",{"type":45,"tag":109,"props":393,"children":394},{},[395],{"type":51,"value":396},"Converted to paper.",{"type":45,"tag":82,"props":398,"children":399},{},[400,409,414],{"type":45,"tag":109,"props":401,"children":402},{},[403],{"type":45,"tag":60,"props":404,"children":406},{"className":405},[],[407],{"type":51,"value":408},"G",{"type":45,"tag":109,"props":410,"children":411},{},[412],{"type":51,"value":413},"Converted to FIM",{"type":45,"tag":109,"props":415,"children":416},{},[417],{"type":51,"value":418},"Airline used a flight interruption manifest.",{"type":45,"tag":82,"props":420,"children":421},{},[422,431,436],{"type":45,"tag":109,"props":423,"children":424},{},[425],{"type":45,"tag":60,"props":426,"children":428},{"className":427},[],[429],{"type":51,"value":430},"T",{"type":45,"tag":109,"props":432,"children":433},{},[434],{"type":51,"value":435},"Paper ticket",{"type":45,"tag":109,"props":437,"children":438},{},[],{"type":45,"tag":82,"props":440,"children":441},{},[442,451,456],{"type":45,"tag":109,"props":443,"children":444},{},[445],{"type":45,"tag":60,"props":446,"children":448},{"className":447},[],[449],{"type":51,"value":450},"X",{"type":45,"tag":109,"props":452,"children":453},{},[454],{"type":51,"value":455},"Print \u002F exchange",{"type":45,"tag":109,"props":457,"children":458},{},[],{"type":45,"tag":82,"props":460,"children":461},{},[462,471,476],{"type":45,"tag":109,"props":463,"children":464},{},[465],{"type":45,"tag":60,"props":466,"children":468},{"className":467},[],[469],{"type":51,"value":470},"N",{"type":45,"tag":109,"props":472,"children":473},{},[474],{"type":51,"value":475},"Not showing final status",{"type":45,"tag":109,"props":477,"children":478},{},[],{"type":45,"tag":82,"props":480,"children":481},{},[482,491,496],{"type":45,"tag":109,"props":483,"children":484},{},[485],{"type":45,"tag":60,"props":486,"children":488},{"className":487},[],[489],{"type":51,"value":490},"Z",{"type":45,"tag":109,"props":492,"children":493},{},[494],{"type":51,"value":495},"Closed",{"type":45,"tag":109,"props":497,"children":498},{},[],{"type":45,"tag":82,"props":500,"children":501},{},[502,511,516],{"type":45,"tag":109,"props":503,"children":504},{},[505],{"type":45,"tag":60,"props":506,"children":508},{"className":507},[],[509],{"type":51,"value":510},"Y",{"type":45,"tag":109,"props":512,"children":513},{},[514],{"type":51,"value":515},"Refund of taxes\u002Ffees\u002Fcharges only",{"type":45,"tag":109,"props":517,"children":518},{},[519],{"type":51,"value":520},"Considered closed.",{"type":45,"tag":46,"props":522,"children":524},{"id":523},"steps",[525],{"type":51,"value":526},"Steps",{"type":45,"tag":74,"props":528,"children":529},{},[530,556],{"type":45,"tag":78,"props":531,"children":532},{},[533],{"type":45,"tag":82,"props":534,"children":535},{},[536,541,546,551],{"type":45,"tag":86,"props":537,"children":538},{},[539],{"type":51,"value":540},"#",{"type":45,"tag":86,"props":542,"children":543},{},[544],{"type":51,"value":545},"Entry",{"type":45,"tag":86,"props":547,"children":548},{},[549],{"type":51,"value":550},"What it does",{"type":45,"tag":86,"props":552,"children":553},{},[554],{"type":51,"value":555},"Why",{"type":45,"tag":102,"props":557,"children":558},{},[559,585],{"type":45,"tag":82,"props":560,"children":561},{},[562,567,575,580],{"type":45,"tag":109,"props":563,"children":564},{},[565],{"type":51,"value":566},"1",{"type":45,"tag":109,"props":568,"children":569},{},[570],{"type":45,"tag":60,"props":571,"children":573},{"className":572},[],[574],{"type":51,"value":11},{"type":45,"tag":109,"props":576,"children":577},{},[578],{"type":51,"value":579},"Shows the coupons and their statuses.",{"type":45,"tag":109,"props":581,"children":582},{},[583],{"type":51,"value":584},"Decide what is possible.",{"type":45,"tag":82,"props":586,"children":587},{},[588,593,601,606],{"type":45,"tag":109,"props":589,"children":590},{},[591],{"type":51,"value":592},"2",{"type":45,"tag":109,"props":594,"children":595},{},[596],{"type":45,"tag":60,"props":597,"children":599},{"className":598},[],[600],{"type":51,"value":12},{"type":45,"tag":109,"props":602,"children":603},{},[604],{"type":51,"value":605},"Shows how the statuses changed over time.",{"type":45,"tag":109,"props":607,"children":608},{},[609],{"type":51,"value":610},"Who \u002F what changed them.",{"type":45,"tag":46,"props":612,"children":614},{"id":613},"traps",[615],{"type":51,"value":616},"Traps",{"type":45,"tag":618,"props":619,"children":620},"ul",{},[621,641],{"type":45,"tag":622,"props":623,"children":624},"li",{},[625,627,632,634,639],{"type":51,"value":626},"Only ",{"type":45,"tag":122,"props":628,"children":629},{},[630],{"type":51,"value":631},"open",{"type":51,"value":633}," (",{"type":45,"tag":60,"props":635,"children":637},{"className":636},[],[638],{"type":51,"value":117},{"type":51,"value":640},") coupons can be voided, refunded or exchanged by the agency.",{"type":45,"tag":622,"props":642,"children":643},{},[644,646,651,653,658,660,667],{"type":51,"value":645},"A partly flown ticket (first coupon ",{"type":45,"tag":60,"props":647,"children":649},{"className":648},[],[650],{"type":51,"value":216},{"type":51,"value":652},", return ",{"type":45,"tag":60,"props":654,"children":656},{"className":655},[],[657],{"type":51,"value":117},{"type":51,"value":659},") can still be refunded or changed for the\nunused part — see ",{"type":45,"tag":661,"props":662,"children":664},"a",{"href":663},"\u002Famadeus-guide\u002Fpartial-refund",[665],{"type":51,"value":666},"Partial refund — the refund record, used coupons, taxes and penalty",{"type":51,"value":668},".",1792308313181]