[{"data":1,"prerenderedAt":493},["ShallowReactive",2],{"guide-amadeus-create-pnr":3,"related-\u002Fblog\u002Famadeus-training-with-ai":42,"mdc-80d3ol-key":50},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":18,"body":19,"related":20},"pnr.create-basic","create-pnr","How do I create a PNR in Amadeus?","Show availability (AN), sell seats (SS), then add the names (NM), a phone and e-mail (AP), a ticketing time limit (TKTL) and who asked (RF), and end the transaction with ER. The record locator appears once it is saved.","Build a new PNR from start to finish","basic",[11,12,13,14,15,16,17],"AN","SS","NM","AP","TK","RF","ER",true,"## When\nA client has chosen a flight and you want to hold it in Amadeus before pricing and ticketing.\n\n## Check first\n- Names exactly as on the passports (and children's \u002F infants' dates of birth).\n- The client agreed to the flight and the class — selling holds a real seat.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `AN20OCTLJUFRA` | Availability for the date and city pair. | See flights, classes and seats. |\n| 2 | `SS2Y1` | Sells 2 seats in class Y on line 1. | Holds the seats; the segment appears in the PNR. |\n| 3 | `NM2NOVAK\u002FJANEZ MR\u002FMAJA MRS` | Adds the names (same surname). | The ticket is issued to these names. |\n| 4 | `APM-386 41 123456` · `APE-JANEZ@EXAMPLE.SI` | Adds a mobile and an email. | Contact for changes and for the e-ticket receipt. |\n| 5 | `TKTL18OCT` | Ticketing time limit in your office. | Puts the PNR on your ticketing queue on that date. |\n| 6 | `RF JANEZ NOVAK` | Who asked for the booking. | Audit trail. |\n| 7 | `ER` | Ends the transaction and redisplays. | Saves; the record locator appears. |\n\nSteps 3-6 can be one line with `;` (see [Several elements in one entry](\u002Famadeus-guide\u002Fmulti-element-entry)):\n`NM2NOVAK\u002FJANEZ MR\u002FMAJA MRS;APE-JANEZ@EXAMPLE.SI;TKTL18OCT;RF JANEZ NOVAK;ER`\n\n## Check it worked\nThe redisplayed PNR has a record locator and every flight in status `HK` (confirmed). A status like\n`HL` (waitlisted) or `UC`\u002F`UN` (unable) is not a confirmed seat — see [Segment status codes and what to do with each](\u002Famadeus-guide\u002Fsegment-status-codes).\n\n## Traps\n- **Sell first or name first — both work, but end only once everything is in.** An `ER` with a\n  missing element is refused; read the message, add the element, `ER` again.\n- A PNR is not a ticket. The seat can be cancelled by the airline if it is not ticketed by its\n  deadline — price (`FXP`) and issue (`TTP`) in time.\n- If you only wanted to look, never `ER` — use `IG` (see [End (ET \u002F ER) or ignore (IG \u002F IR) — saving or discarding your work](\u002Famadeus-guide\u002Fend-or-ignore-pnr)).",[21,24,27,30,33,36,39],{"slug":22,"question":23},"pnr-elements","What must an Amadeus PNR contain?",{"slug":25,"question":26},"read-availability","How do I read an Amadeus availability display (AN)?",{"slug":28,"question":29},"passenger-names","How do I enter adult, child and infant names in Amadeus?",{"slug":31,"question":32},"price-pnr-fxp","How do I price a PNR and store the fare in Amadeus?",{"slug":34,"question":35},"multi-element-entry","How do I add several PNR elements in one Amadeus entry?",{"slug":37,"question":38},"segment-status-codes","What do Amadeus segment status codes mean?",{"slug":40,"question":41},"end-or-ignore-pnr","How do I save or ignore a PNR in Amadeus (ER, ET, IG)?",[43],{"path":44,"title":45,"description":46,"date":47,"image":48,"imageAlt":48,"draft":49},"\u002Fblog\u002Famadeus-training-with-ai","Amadeus training with AI: onboarding and support for agents","GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. 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