[{"data":1,"prerenderedAt":261},["ShallowReactive",2],{"guide-amadeus-cryptic-vs-graphic":3,"mdc--5o8jou-key":23,"related-\u002Fblog\u002Famadeus-training-with-ai":253},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":11,"body":12,"related":13},"basics.cryptic-vs-graphic","cryptic-vs-graphic","Cryptic or graphic in Amadeus: what is the difference?","Cryptic is the command page where you type entries (AN, NM, FXP, TTP); graphic is the booking file with sections and buttons. Both change the same record. Switch with the Command page and Booking file icons.","Cryptic vs graphic in Selling Platform Connect, and switching between them","basic",[],true,"## When\nYou see a PNR in the graphic booking file and a colleague tells you to \"type it in cryptic\", or the\nreverse — and you want to know when each is the better tool.\n\n## What it is\nAmadeus Selling Platform Connect gives two views of the same system:\n- **Cryptic** — the command page: you type entries (`AN`, `SS`, `NM`, `FXP`, `TTP`…) and read text\n  answers. Fast, exact, and what this guide uses.\n- **Graphic** — the booking file: sections, buttons and dialogs (Products, Passengers, Stored fares,\n  E-Ticket and EMD…). Easier to see the whole booking at once, and some tasks (seat map, refunds of\n  several tickets) are comfortable there.\n\nBoth change the same record: a change in one shows in the other.\n\n## Steps (switching)\n1. In an open booking file, use the **Command page** button on its toolbar — the same PNR appears\n   as cryptic text.\n2. To go back, click the **Booking file** icon.\n3. In the booking file, **Cryptic display** (Booking file information section) also shows the\n   cryptic PNR without leaving the graphic view.\n\n## Why learn cryptic anyway\n- Every entry in this guide works in the command page, the same in live and in training.\n- Error messages come back as text you can paste into your AI assistant or `HE\u002F`.\n\n## Traps\n- Saving is the same action in both: the graphic **Save (ER)** button is the `ER` entry. **Ignore**\n  is `IG` for a new record and `IR` for an existing one.\n- Do not mix half a change in graphic with half in cryptic and then ignore — you undo both.",[14,17,20],{"slug":15,"question":16},"pnr-vs-booking-file","Is an Amadeus booking file the same as a PNR?",{"slug":18,"question":19},"help-pages","How do I find help pages in Amadeus (HE and GG)?",{"slug":21,"question":22},"create-pnr","How do I create a PNR in Amadeus?",{"data":24,"body":25},{},{"type":26,"children":27},"root",[28,37,43,49,54,118,123,129,169,175,196,202],{"type":29,"tag":30,"props":31,"children":33},"element","h2",{"id":32},"when",[34],{"type":35,"value":36},"text","When",{"type":29,"tag":38,"props":39,"children":40},"p",{},[41],{"type":35,"value":42},"You see a PNR in the graphic booking file and a colleague tells you to \"type it in cryptic\", or the\nreverse — and you want to know when each is the better tool.",{"type":29,"tag":30,"props":44,"children":46},{"id":45},"what-it-is",[47],{"type":35,"value":48},"What it is",{"type":29,"tag":38,"props":50,"children":51},{},[52],{"type":35,"value":53},"Amadeus Selling Platform Connect gives two views of the same system:",{"type":29,"tag":55,"props":56,"children":57},"ul",{},[58,108],{"type":29,"tag":59,"props":60,"children":61},"li",{},[62,68,70,77,79,85,86,92,93,99,100,106],{"type":29,"tag":63,"props":64,"children":65},"strong",{},[66],{"type":35,"value":67},"Cryptic",{"type":35,"value":69}," — the command page: you type entries (",{"type":29,"tag":71,"props":72,"children":74},"code",{"className":73},[],[75],{"type":35,"value":76},"AN",{"type":35,"value":78},", ",{"type":29,"tag":71,"props":80,"children":82},{"className":81},[],[83],{"type":35,"value":84},"SS",{"type":35,"value":78},{"type":29,"tag":71,"props":87,"children":89},{"className":88},[],[90],{"type":35,"value":91},"NM",{"type":35,"value":78},{"type":29,"tag":71,"props":94,"children":96},{"className":95},[],[97],{"type":35,"value":98},"FXP",{"type":35,"value":78},{"type":29,"tag":71,"props":101,"children":103},{"className":102},[],[104],{"type":35,"value":105},"TTP",{"type":35,"value":107},"…) and read text\nanswers. Fast, exact, and what this guide uses.",{"type":29,"tag":59,"props":109,"children":110},{},[111,116],{"type":29,"tag":63,"props":112,"children":113},{},[114],{"type":35,"value":115},"Graphic",{"type":35,"value":117}," — the booking file: sections, buttons and dialogs (Products, Passengers, Stored fares,\nE-Ticket and EMD…). Easier to see the whole booking at once, and some tasks (seat map, refunds of\nseveral tickets) are comfortable there.",{"type":29,"tag":38,"props":119,"children":120},{},[121],{"type":35,"value":122},"Both change the same record: a change in one shows in the other.",{"type":29,"tag":30,"props":124,"children":126},{"id":125},"steps-switching",[127],{"type":35,"value":128},"Steps (switching)",{"type":29,"tag":130,"props":131,"children":132},"ol",{},[133,145,157],{"type":29,"tag":59,"props":134,"children":135},{},[136,138,143],{"type":35,"value":137},"In an open booking file, use the ",{"type":29,"tag":63,"props":139,"children":140},{},[141],{"type":35,"value":142},"Command page",{"type":35,"value":144}," button on its toolbar — the same PNR appears\nas cryptic text.",{"type":29,"tag":59,"props":146,"children":147},{},[148,150,155],{"type":35,"value":149},"To go back, click the ",{"type":29,"tag":63,"props":151,"children":152},{},[153],{"type":35,"value":154},"Booking file",{"type":35,"value":156}," icon.",{"type":29,"tag":59,"props":158,"children":159},{},[160,162,167],{"type":35,"value":161},"In the booking file, ",{"type":29,"tag":63,"props":163,"children":164},{},[165],{"type":35,"value":166},"Cryptic display",{"type":35,"value":168}," (Booking file information section) also shows the\ncryptic PNR without leaving the graphic view.",{"type":29,"tag":30,"props":170,"children":172},{"id":171},"why-learn-cryptic-anyway",[173],{"type":35,"value":174},"Why learn cryptic anyway",{"type":29,"tag":55,"props":176,"children":177},{},[178,183],{"type":29,"tag":59,"props":179,"children":180},{},[181],{"type":35,"value":182},"Every entry in this guide works in the command page, the same in live and in training.",{"type":29,"tag":59,"props":184,"children":185},{},[186,188,194],{"type":35,"value":187},"Error messages come back as text you can paste into your AI assistant or ",{"type":29,"tag":71,"props":189,"children":191},{"className":190},[],[192],{"type":35,"value":193},"HE\u002F",{"type":35,"value":195},".",{"type":29,"tag":30,"props":197,"children":199},{"id":198},"traps",[200],{"type":35,"value":201},"Traps",{"type":29,"tag":55,"props":203,"children":204},{},[205,248],{"type":29,"tag":59,"props":206,"children":207},{},[208,210,215,217,223,225,230,232,238,240,246],{"type":35,"value":209},"Saving is the same action in both: the graphic ",{"type":29,"tag":63,"props":211,"children":212},{},[213],{"type":35,"value":214},"Save (ER)",{"type":35,"value":216}," button is the ",{"type":29,"tag":71,"props":218,"children":220},{"className":219},[],[221],{"type":35,"value":222},"ER",{"type":35,"value":224}," entry. ",{"type":29,"tag":63,"props":226,"children":227},{},[228],{"type":35,"value":229},"Ignore",{"type":35,"value":231},"\nis ",{"type":29,"tag":71,"props":233,"children":235},{"className":234},[],[236],{"type":35,"value":237},"IG",{"type":35,"value":239}," for a new record and ",{"type":29,"tag":71,"props":241,"children":243},{"className":242},[],[244],{"type":35,"value":245},"IR",{"type":35,"value":247}," for an existing one.",{"type":29,"tag":59,"props":249,"children":250},{},[251],{"type":35,"value":252},"Do not mix half a change in graphic with half in cryptic and then ignore — you undo both.",[254],{"path":255,"title":256,"description":257,"date":258,"image":259,"imageAlt":259,"draft":260},"\u002Fblog\u002Famadeus-training-with-ai","Amadeus training with AI: onboarding and support for agents","GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. No API needed.","2026-09-27",null,false,1792308301372]