[{"data":1,"prerenderedAt":501},["ShallowReactive",2],{"guide-amadeus-local-security-agent-signs":3,"related-\u002Fblog\u002Famadeus-training-with-ai":31,"mdc-nkpldf-key":39},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":19,"body":20,"related":21},"basics.local-security","local-security-agent-signs","How do I create or delete an agent sign in Amadeus?","The office's local security administrator creates a sign with JGA (JGA4567AB\u002FDUTA-GS), copies a profile with JGC, changes rights with JGU and deletes a sign with JGX. JCD shows the office's sign bank, JGH a sign's history.","Local security — agent signs and rights (for the office administrator)","advanced",[11,12,13,14,15,16,17,18],"JCD","JGA","JGC","JGX","JGH","JGD","JGU","JGR",true,"## When\nYou are your office's local security administrator: a new colleague needs a sign, someone leaves, or a right\n(duty code, remote office, ticketing) must change. Agents only change their own preferences\n([Sign in, sign out, work areas and agent preferences](\u002Famadeus-guide\u002Fsign-in)).\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `JCD` · `JCD\u002FS` · `JCD\u002FR` | Your office's sign bank · its security settings · rights and duties. | See who has which sign. |\n| 2 | `JGD4567AB` | Profile of agent 4567AB. | Check before you change it. |\n| 3 | `JGA4567AB\u002FDUTA-GS` | Creates sign 4567AB with duty code GS. | A new colleague. |\n| 4 | `JGC4567AB-8901CD\u002F2345EF` | Copies 4567AB's profile to two new signs. | Same rights for a team in one entry. |\n| 5 | `JGU4567AB\u002FRMO-Y` · `JGU4567AB\u002FDUTA-SU` | Gives 4567AB remote office access · adds duty code SU. | Change one right. |\n| 6 | `JGR4567AB\u002FLNG` · `JGR4567AB\u002FALL` | Resets one setting · all settings of 4567AB to the office defaults. | Undo changes. |\n| 7 | `JGX4567AB` | Deletes sign 4567AB. | A colleague left. |\n| 8 | `JGH` · `JGH4567AB.LJUXX2100` | History of your own sign · of another sign. | Who changed what, when. |\n\nSettings are written `CODE-value`: `DUT` duty codes (`DUTA-` adds, `DUTX-` removes), `RMO` remote office,\n`RSO` remote sign-out, `LSA` local security administrator, `LNG` language.\n\n## Check it worked\n`JGD` on the sign shows the new values; the colleague signs in and `JD` shows their work area.\n\n## Traps\n- **Delete a sign the day a person leaves** — a sign is a signature on PNRs, tickets and the sales report.\n- Give the fewest rights that do the job; ticketing and remote office access are worth a second thought.\n- `JTD` shows the office defaults that `JGR` resets a sign to.",[22,25,28],{"slug":23,"question":24},"sign-in","How do I sign in and out of Amadeus?",{"slug":26,"question":27},"office-id","How do I find my office ID in Amadeus?",{"slug":29,"question":30},"work-areas-remote-office","How do I use work areas and remote offices in Amadeus?",[32],{"path":33,"title":34,"description":35,"date":36,"image":37,"imageAlt":37,"draft":38},"\u002Fblog\u002Famadeus-training-with-ai","Amadeus training with AI: onboarding and support for agents","GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. No API needed.","2026-09-27",null,false,{"data":40,"body":41},{},{"type":42,"children":43},"root",[44,53,68,74,363,432,438,456,462],{"type":45,"tag":46,"props":47,"children":49},"element","h2",{"id":48},"when",[50],{"type":51,"value":52},"text","When",{"type":45,"tag":54,"props":55,"children":56},"p",{},[57,59,66],{"type":51,"value":58},"You are your office's local security administrator: a new colleague needs a sign, someone leaves, or a right\n(duty code, remote office, ticketing) must change. Agents only change their own preferences\n(",{"type":45,"tag":60,"props":61,"children":63},"a",{"href":62},"\u002Famadeus-guide\u002Fsign-in",[64],{"type":51,"value":65},"Sign in, sign out, work areas and agent preferences",{"type":51,"value":67},").",{"type":45,"tag":46,"props":69,"children":71},{"id":70},"steps",[72],{"type":51,"value":73},"Steps",{"type":45,"tag":75,"props":76,"children":77},"table",{},[78,107],{"type":45,"tag":79,"props":80,"children":81},"thead",{},[82],{"type":45,"tag":83,"props":84,"children":85},"tr",{},[86,92,97,102],{"type":45,"tag":87,"props":88,"children":89},"th",{},[90],{"type":51,"value":91},"#",{"type":45,"tag":87,"props":93,"children":94},{},[95],{"type":51,"value":96},"Entry",{"type":45,"tag":87,"props":98,"children":99},{},[100],{"type":51,"value":101},"What it does",{"type":45,"tag":87,"props":103,"children":104},{},[105],{"type":51,"value":106},"Why",{"type":45,"tag":108,"props":109,"children":110},"tbody",{},[111,154,181,208,235,269,303,330],{"type":45,"tag":83,"props":112,"children":113},{},[114,120,144,149],{"type":45,"tag":115,"props":116,"children":117},"td",{},[118],{"type":51,"value":119},"1",{"type":45,"tag":115,"props":121,"children":122},{},[123,129,131,137,138],{"type":45,"tag":124,"props":125,"children":127},"code",{"className":126},[],[128],{"type":51,"value":11},{"type":51,"value":130}," · ",{"type":45,"tag":124,"props":132,"children":134},{"className":133},[],[135],{"type":51,"value":136},"JCD\u002FS",{"type":51,"value":130},{"type":45,"tag":124,"props":139,"children":141},{"className":140},[],[142],{"type":51,"value":143},"JCD\u002FR",{"type":45,"tag":115,"props":145,"children":146},{},[147],{"type":51,"value":148},"Your office's sign bank · its security settings · rights and duties.",{"type":45,"tag":115,"props":150,"children":151},{},[152],{"type":51,"value":153},"See who has which sign.",{"type":45,"tag":83,"props":155,"children":156},{},[157,162,171,176],{"type":45,"tag":115,"props":158,"children":159},{},[160],{"type":51,"value":161},"2",{"type":45,"tag":115,"props":163,"children":164},{},[165],{"type":45,"tag":124,"props":166,"children":168},{"className":167},[],[169],{"type":51,"value":170},"JGD4567AB",{"type":45,"tag":115,"props":172,"children":173},{},[174],{"type":51,"value":175},"Profile of agent 4567AB.",{"type":45,"tag":115,"props":177,"children":178},{},[179],{"type":51,"value":180},"Check before you change it.",{"type":45,"tag":83,"props":182,"children":183},{},[184,189,198,203],{"type":45,"tag":115,"props":185,"children":186},{},[187],{"type":51,"value":188},"3",{"type":45,"tag":115,"props":190,"children":191},{},[192],{"type":45,"tag":124,"props":193,"children":195},{"className":194},[],[196],{"type":51,"value":197},"JGA4567AB\u002FDUTA-GS",{"type":45,"tag":115,"props":199,"children":200},{},[201],{"type":51,"value":202},"Creates sign 4567AB with duty code GS.",{"type":45,"tag":115,"props":204,"children":205},{},[206],{"type":51,"value":207},"A new colleague.",{"type":45,"tag":83,"props":209,"children":210},{},[211,216,225,230],{"type":45,"tag":115,"props":212,"children":213},{},[214],{"type":51,"value":215},"4",{"type":45,"tag":115,"props":217,"children":218},{},[219],{"type":45,"tag":124,"props":220,"children":222},{"className":221},[],[223],{"type":51,"value":224},"JGC4567AB-8901CD\u002F2345EF",{"type":45,"tag":115,"props":226,"children":227},{},[228],{"type":51,"value":229},"Copies 4567AB's profile to two new signs.",{"type":45,"tag":115,"props":231,"children":232},{},[233],{"type":51,"value":234},"Same rights for a team in one entry.",{"type":45,"tag":83,"props":236,"children":237},{},[238,243,259,264],{"type":45,"tag":115,"props":239,"children":240},{},[241],{"type":51,"value":242},"5",{"type":45,"tag":115,"props":244,"children":245},{},[246,252,253],{"type":45,"tag":124,"props":247,"children":249},{"className":248},[],[250],{"type":51,"value":251},"JGU4567AB\u002FRMO-Y",{"type":51,"value":130},{"type":45,"tag":124,"props":254,"children":256},{"className":255},[],[257],{"type":51,"value":258},"JGU4567AB\u002FDUTA-SU",{"type":45,"tag":115,"props":260,"children":261},{},[262],{"type":51,"value":263},"Gives 4567AB remote office access · adds duty code SU.",{"type":45,"tag":115,"props":265,"children":266},{},[267],{"type":51,"value":268},"Change one right.",{"type":45,"tag":83,"props":270,"children":271},{},[272,277,293,298],{"type":45,"tag":115,"props":273,"children":274},{},[275],{"type":51,"value":276},"6",{"type":45,"tag":115,"props":278,"children":279},{},[280,286,287],{"type":45,"tag":124,"props":281,"children":283},{"className":282},[],[284],{"type":51,"value":285},"JGR4567AB\u002FLNG",{"type":51,"value":130},{"type":45,"tag":124,"props":288,"children":290},{"className":289},[],[291],{"type":51,"value":292},"JGR4567AB\u002FALL",{"type":45,"tag":115,"props":294,"children":295},{},[296],{"type":51,"value":297},"Resets one setting · all settings of 4567AB to the office defaults.",{"type":45,"tag":115,"props":299,"children":300},{},[301],{"type":51,"value":302},"Undo changes.",{"type":45,"tag":83,"props":304,"children":305},{},[306,311,320,325],{"type":45,"tag":115,"props":307,"children":308},{},[309],{"type":51,"value":310},"7",{"type":45,"tag":115,"props":312,"children":313},{},[314],{"type":45,"tag":124,"props":315,"children":317},{"className":316},[],[318],{"type":51,"value":319},"JGX4567AB",{"type":45,"tag":115,"props":321,"children":322},{},[323],{"type":51,"value":324},"Deletes sign 4567AB.",{"type":45,"tag":115,"props":326,"children":327},{},[328],{"type":51,"value":329},"A colleague left.",{"type":45,"tag":83,"props":331,"children":332},{},[333,338,353,358],{"type":45,"tag":115,"props":334,"children":335},{},[336],{"type":51,"value":337},"8",{"type":45,"tag":115,"props":339,"children":340},{},[341,346,347],{"type":45,"tag":124,"props":342,"children":344},{"className":343},[],[345],{"type":51,"value":15},{"type":51,"value":130},{"type":45,"tag":124,"props":348,"children":350},{"className":349},[],[351],{"type":51,"value":352},"JGH4567AB.LJUXX2100",{"type":45,"tag":115,"props":354,"children":355},{},[356],{"type":51,"value":357},"History of your own sign · of another sign.",{"type":45,"tag":115,"props":359,"children":360},{},[361],{"type":51,"value":362},"Who changed what, when.",{"type":45,"tag":54,"props":364,"children":365},{},[366,368,374,376,382,384,390,392,398,400,406,408,414,416,422,424,430],{"type":51,"value":367},"Settings are written ",{"type":45,"tag":124,"props":369,"children":371},{"className":370},[],[372],{"type":51,"value":373},"CODE-value",{"type":51,"value":375},": ",{"type":45,"tag":124,"props":377,"children":379},{"className":378},[],[380],{"type":51,"value":381},"DUT",{"type":51,"value":383}," duty codes (",{"type":45,"tag":124,"props":385,"children":387},{"className":386},[],[388],{"type":51,"value":389},"DUTA-",{"type":51,"value":391}," adds, ",{"type":45,"tag":124,"props":393,"children":395},{"className":394},[],[396],{"type":51,"value":397},"DUTX-",{"type":51,"value":399}," removes), ",{"type":45,"tag":124,"props":401,"children":403},{"className":402},[],[404],{"type":51,"value":405},"RMO",{"type":51,"value":407}," remote office,\n",{"type":45,"tag":124,"props":409,"children":411},{"className":410},[],[412],{"type":51,"value":413},"RSO",{"type":51,"value":415}," remote sign-out, ",{"type":45,"tag":124,"props":417,"children":419},{"className":418},[],[420],{"type":51,"value":421},"LSA",{"type":51,"value":423}," local security administrator, ",{"type":45,"tag":124,"props":425,"children":427},{"className":426},[],[428],{"type":51,"value":429},"LNG",{"type":51,"value":431}," language.",{"type":45,"tag":46,"props":433,"children":435},{"id":434},"check-it-worked",[436],{"type":51,"value":437},"Check it worked",{"type":45,"tag":54,"props":439,"children":440},{},[441,446,448,454],{"type":45,"tag":124,"props":442,"children":444},{"className":443},[],[445],{"type":51,"value":16},{"type":51,"value":447}," on the sign shows the new values; the colleague signs in and ",{"type":45,"tag":124,"props":449,"children":451},{"className":450},[],[452],{"type":51,"value":453},"JD",{"type":51,"value":455}," shows their work area.",{"type":45,"tag":46,"props":457,"children":459},{"id":458},"traps",[460],{"type":51,"value":461},"Traps",{"type":45,"tag":463,"props":464,"children":465},"ul",{},[466,478,483],{"type":45,"tag":467,"props":468,"children":469},"li",{},[470,476],{"type":45,"tag":471,"props":472,"children":473},"strong",{},[474],{"type":51,"value":475},"Delete a sign the day a person leaves",{"type":51,"value":477}," — a sign is a signature on PNRs, tickets and the sales report.",{"type":45,"tag":467,"props":479,"children":480},{},[481],{"type":51,"value":482},"Give the fewest rights that do the job; ticketing and remote office access are worth a second thought.",{"type":45,"tag":467,"props":484,"children":485},{},[486,492,494,499],{"type":45,"tag":124,"props":487,"children":489},{"className":488},[],[490],{"type":51,"value":491},"JTD",{"type":51,"value":493}," shows the office defaults that ",{"type":45,"tag":124,"props":495,"children":497},{"className":496},[],[498],{"type":51,"value":18},{"type":51,"value":500}," resets a sign to.",1792308303572]