[{"data":1,"prerenderedAt":122},["ShallowReactive",2],{"guide-amadeus-ndc-queues":3,"related-\u002Fblog\u002Famadeus-training-with-ai":23,"mdc--s7f02j-key":31},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":11,"body":12,"related":13},"ndc.queues","ndc-queues","How do NDC order change notifications work in Amadeus?","When an airline changes an NDC order, the notice arrives in dedicated queue categories. Find them in QT, work them like any queue and make the change in the graphic booking file, never by editing segments in cryptic.","NDC queues — order change notifications","advanced",[],true,"## When\nAn airline changes an NDC order (schedule, cancellation) and the change must reach you.\n\n## What it is\nNDC order changes are notified through **dedicated queue categories**; they are worked like other\nqueues. Amadeus's own help pages list the exact categories and when an order is\nsynchronised.\n\n## Steps\n1. `QT` — find the NDC notification categories in your office's queue bank.\n2. Work them like any queue ([Working a queue — start, act, next, delay, exit (QS, QN, QD, QI, QF)](\u002Famadeus-guide\u002Fwork-a-queue)); change the order in the graphic booking file.\n\n## Traps\n- NDC orders are held by the airline — always act through the NDC flows, not by editing segments in\n  cryptic.",[14,17,20],{"slug":15,"question":16},"what-are-queues","What are queues in Amadeus?",{"slug":18,"question":19},"work-a-queue","How do I work a queue in Amadeus?",{"slug":21,"question":22},"ndc-change-cancel","How do I change or cancel an NDC booking in Amadeus?",[24],{"path":25,"title":26,"description":27,"date":28,"image":29,"imageAlt":29,"draft":30},"\u002Fblog\u002Famadeus-training-with-ai","Amadeus training with AI: onboarding and support for agents","GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. No API needed.","2026-09-27",null,false,{"data":32,"body":33},{},{"type":34,"children":35},"root",[36,45,51,57,70,76,107,113],{"type":37,"tag":38,"props":39,"children":41},"element","h2",{"id":40},"when",[42],{"type":43,"value":44},"text","When",{"type":37,"tag":46,"props":47,"children":48},"p",{},[49],{"type":43,"value":50},"An airline changes an NDC order (schedule, cancellation) and the change must reach you.",{"type":37,"tag":38,"props":52,"children":54},{"id":53},"what-it-is",[55],{"type":43,"value":56},"What it is",{"type":37,"tag":46,"props":58,"children":59},{},[60,62,68],{"type":43,"value":61},"NDC order changes are notified through ",{"type":37,"tag":63,"props":64,"children":65},"strong",{},[66],{"type":43,"value":67},"dedicated queue categories",{"type":43,"value":69},"; they are worked like other\nqueues. Amadeus's own help pages list the exact categories and when an order is\nsynchronised.",{"type":37,"tag":38,"props":71,"children":73},{"id":72},"steps",[74],{"type":43,"value":75},"Steps",{"type":37,"tag":77,"props":78,"children":79},"ol",{},[80,93],{"type":37,"tag":81,"props":82,"children":83},"li",{},[84,91],{"type":37,"tag":85,"props":86,"children":88},"code",{"className":87},[],[89],{"type":43,"value":90},"QT",{"type":43,"value":92}," — find the NDC notification categories in your office's queue bank.",{"type":37,"tag":81,"props":94,"children":95},{},[96,98,105],{"type":43,"value":97},"Work them like any queue (",{"type":37,"tag":99,"props":100,"children":102},"a",{"href":101},"\u002Famadeus-guide\u002Fwork-a-queue",[103],{"type":43,"value":104},"Working a queue — start, act, next, delay, exit (QS, QN, QD, QI, QF)",{"type":43,"value":106},"); change the order in the graphic booking file.",{"type":37,"tag":38,"props":108,"children":110},{"id":109},"traps",[111],{"type":43,"value":112},"Traps",{"type":37,"tag":114,"props":115,"children":116},"ul",{},[117],{"type":37,"tag":81,"props":118,"children":119},{},[120],{"type":43,"value":121},"NDC orders are held by the airline — always act through the NDC flows, not by editing segments in\ncryptic.",1792308321927]