[{"data":1,"prerenderedAt":376},["ShallowReactive",2],{"guide-amadeus-passive-ghost-segments":3,"related-\u002Fblog\u002Famadeus-training-with-ai":26,"mdc--c96h72-key":34},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":14,"body":15,"related":16},"pnr.passive-ghost-info","passive-ghost-segments","How do I add passive, ghost or ARNK segments in Amadeus?","SS1G2\u002FPK\u002FABC123 adds a passive segment for a flight booked elsewhere, \u002FGK a ghost that is never sent to the airline, SIARNK a surface gap between flights and SO an open segment. A passive segment holds no seat.","Passive, ghost, information and open segments — and why passive segments are risky","advanced",[11,12,13],"SS","SI","SO",true,"## When\nA flight was booked **outside** Amadeus (on the airline's website, by another agency) and you want it\nin the PNR for the itinerary; or there is a gap in the trip (the client travels overland between two\nflights); or a ticket needs an open return.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `SS1G2\u002FPK\u002FABC123` | Creates a **passive** segment from availability line 2, class G, airline locator ABC123. | Records a real booking made elsewhere. |\n| 2 | `SS1G2\u002FGK\u002FABC123` | Creates a **ghost** segment (not sent to the airline). | Itinerary information only. |\n| 3 | `3\u002F*ABC123` | Adds (or changes) the airline locator on segment 3. | Link to the booking elsewhere. |\n| 4 | `SIARNK` | Arrival unknown — a surface segment between two flights. | The itinerary is continuous (e.g. arrive VCE, depart TRS). |\n| 5 | `SIKL171C28JUNAMSCPHHK2\u002F08501120` | Information flight segment. | Show a flight that is not booked here. |\n| 6 | `SOBAC25NOVLHRJFK\u002FP2` | Open segment (airline, class, cities, no date). | An open return on a ticket. |\n\n## Why passive segments are risky\nA passive segment is **not a booking** — Amadeus does not hold a seat. It only mirrors a booking\nthat must exist in the airline's system under the locator you typed. Airlines monitor passive\nsegments; using them without a real booking (for example only to print a ticket or to get a fare)\nbreaks their distribution rules and can lead to a debit memo (ADM) against the agency. Use them only\nfor real bookings made elsewhere, with the correct locator.\n\n## Check it worked\n`RTA` shows the segment with status `PK`\u002F`GK`, or the `ARNK` line between flights.\n\n## Traps\n- Minimum connecting times are **not guaranteed** on passive segments.\n- A missing `ARNK` between two segments that do not connect can make pricing fail or look wrong.",[17,20,23],{"slug":18,"question":19},"segment-status-codes","What do Amadeus segment status codes mean?",{"slug":21,"question":22},"hotel-car-memo-segments","How do I add a hotel, car or memo segment in Amadeus?",{"slug":24,"question":25},"long-sell","How do I sell a flight without availability in Amadeus?",[27],{"path":28,"title":29,"description":30,"date":31,"image":32,"imageAlt":32,"draft":33},"\u002Fblog\u002Famadeus-training-with-ai","Amadeus training with AI: onboarding and support for agents","GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. 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