[{"data":1,"prerenderedAt":461},["ShallowReactive",2],{"guide-amadeus-seat-map":3,"related-\u002Fblog\u002Famadeus-training-with-ai":24,"mdc--tvgbpp-key":32},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":12,"body":13,"related":14},"seats-services.seat-map","seat-map","How do I display a seat map in Amadeus?","SM 4 shows the seat map of segment 4 in the PNR; SM LH330\u002FY\u002FFRAJFK shows one without a booking. On the map . is free, + occupied, Y chargeable and E an exit row. Seat prices need a passenger name in the PNR.","Seat map (SM) — reading it, and prices by seat","basic",[11],"SM",true,"## When\nThe client wants to choose a seat, or asks what is still free.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `SM` · `SM 4` | Seat map of the only segment · of segment 4. | From the PNR. |\n| 2 | `SM 4\u002FP2` | For segment 4 and passenger 2. | Seats the passenger may take. |\n| 3 | `SM\u002F1` · `SM\u002F1\u002FY` | From availability line 1 · in class Y. | Before selling. |\n| 4 | `SM LH330\u002FY\u002FFRAJFK` · `SM IB123\u002FC\u002F14AUGMADCDG` | By flight, class (and date). | Without a PNR. |\n| 5 | `SM\u002F10D` · `SM 8\u002F12A-H` | Characteristics of seat 10D · of seats 12A-H on segment 8. | Window, exit, restrictions. |\n| 6 | `SM2\u002FMR` | Only seats available for all passengers of the PNR (Altéa airlines). | Families sitting together. |\n\n## How to read the cryptic map (legend)\n`.` available · `+` occupied · `\u002F` restricted · `X` blocked · `Y` **chargeable** · `E` exit ·\n`L` legroom · `B` bulkhead · `V` preferred seat · `I` infant · `H` handicap · `P` pet · `U` UMNR.\n\nGraphic: Products → flight → **Add seats**; filters highlight features; hover shows price and\nconditions; click to assign; **Add seats** → status HK.\n\n## Traps\n- Prices by seat need a **passenger name** in the booking; some airlines also need itinerary pricing\n  first.\n- Not every airline offers a seat map in Amadeus (`GG PCA` — interactive seat map).",[15,18,21],{"slug":16,"question":17},"seat-request","How do I request a seat in Amadeus (ST)?",{"slug":19,"question":20},"paid-seats","How do I book a paid seat in Amadeus?",{"slug":22,"question":23},"paid-seat-emd","How do I issue a paid seat EMD in Amadeus?",[25],{"path":26,"title":27,"description":28,"date":29,"image":30,"imageAlt":30,"draft":31},"\u002Fblog\u002Famadeus-training-with-ai","Amadeus training with AI: onboarding and support for agents","GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. No API needed.","2026-09-27",null,false,{"data":33,"body":34},{},{"type":35,"children":36},"root",[37,46,52,58,287,293,407,425,431],{"type":38,"tag":39,"props":40,"children":42},"element","h2",{"id":41},"when",[43],{"type":44,"value":45},"text","When",{"type":38,"tag":47,"props":48,"children":49},"p",{},[50],{"type":44,"value":51},"The client wants to choose a seat, or asks what is still free.",{"type":38,"tag":39,"props":53,"children":55},{"id":54},"steps",[56],{"type":44,"value":57},"Steps",{"type":38,"tag":59,"props":60,"children":61},"table",{},[62,91],{"type":38,"tag":63,"props":64,"children":65},"thead",{},[66],{"type":38,"tag":67,"props":68,"children":69},"tr",{},[70,76,81,86],{"type":38,"tag":71,"props":72,"children":73},"th",{},[74],{"type":44,"value":75},"#",{"type":38,"tag":71,"props":77,"children":78},{},[79],{"type":44,"value":80},"Entry",{"type":38,"tag":71,"props":82,"children":83},{},[84],{"type":44,"value":85},"What it does",{"type":38,"tag":71,"props":87,"children":88},{},[89],{"type":44,"value":90},"Why",{"type":38,"tag":92,"props":93,"children":94},"tbody",{},[95,131,158,192,226,260],{"type":38,"tag":67,"props":96,"children":97},{},[98,104,121,126],{"type":38,"tag":99,"props":100,"children":101},"td",{},[102],{"type":44,"value":103},"1",{"type":38,"tag":99,"props":105,"children":106},{},[107,113,115],{"type":38,"tag":108,"props":109,"children":111},"code",{"className":110},[],[112],{"type":44,"value":11},{"type":44,"value":114}," · ",{"type":38,"tag":108,"props":116,"children":118},{"className":117},[],[119],{"type":44,"value":120},"SM 4",{"type":38,"tag":99,"props":122,"children":123},{},[124],{"type":44,"value":125},"Seat map of the only segment · of segment 4.",{"type":38,"tag":99,"props":127,"children":128},{},[129],{"type":44,"value":130},"From the PNR.",{"type":38,"tag":67,"props":132,"children":133},{},[134,139,148,153],{"type":38,"tag":99,"props":135,"children":136},{},[137],{"type":44,"value":138},"2",{"type":38,"tag":99,"props":140,"children":141},{},[142],{"type":38,"tag":108,"props":143,"children":145},{"className":144},[],[146],{"type":44,"value":147},"SM 4\u002FP2",{"type":38,"tag":99,"props":149,"children":150},{},[151],{"type":44,"value":152},"For segment 4 and passenger 2.",{"type":38,"tag":99,"props":154,"children":155},{},[156],{"type":44,"value":157},"Seats the passenger may take.",{"type":38,"tag":67,"props":159,"children":160},{},[161,166,182,187],{"type":38,"tag":99,"props":162,"children":163},{},[164],{"type":44,"value":165},"3",{"type":38,"tag":99,"props":167,"children":168},{},[169,175,176],{"type":38,"tag":108,"props":170,"children":172},{"className":171},[],[173],{"type":44,"value":174},"SM\u002F1",{"type":44,"value":114},{"type":38,"tag":108,"props":177,"children":179},{"className":178},[],[180],{"type":44,"value":181},"SM\u002F1\u002FY",{"type":38,"tag":99,"props":183,"children":184},{},[185],{"type":44,"value":186},"From availability line 1 · in class Y.",{"type":38,"tag":99,"props":188,"children":189},{},[190],{"type":44,"value":191},"Before selling.",{"type":38,"tag":67,"props":193,"children":194},{},[195,200,216,221],{"type":38,"tag":99,"props":196,"children":197},{},[198],{"type":44,"value":199},"4",{"type":38,"tag":99,"props":201,"children":202},{},[203,209,210],{"type":38,"tag":108,"props":204,"children":206},{"className":205},[],[207],{"type":44,"value":208},"SM LH330\u002FY\u002FFRAJFK",{"type":44,"value":114},{"type":38,"tag":108,"props":211,"children":213},{"className":212},[],[214],{"type":44,"value":215},"SM IB123\u002FC\u002F14AUGMADCDG",{"type":38,"tag":99,"props":217,"children":218},{},[219],{"type":44,"value":220},"By flight, class (and date).",{"type":38,"tag":99,"props":222,"children":223},{},[224],{"type":44,"value":225},"Without a PNR.",{"type":38,"tag":67,"props":227,"children":228},{},[229,234,250,255],{"type":38,"tag":99,"props":230,"children":231},{},[232],{"type":44,"value":233},"5",{"type":38,"tag":99,"props":235,"children":236},{},[237,243,244],{"type":38,"tag":108,"props":238,"children":240},{"className":239},[],[241],{"type":44,"value":242},"SM\u002F10D",{"type":44,"value":114},{"type":38,"tag":108,"props":245,"children":247},{"className":246},[],[248],{"type":44,"value":249},"SM 8\u002F12A-H",{"type":38,"tag":99,"props":251,"children":252},{},[253],{"type":44,"value":254},"Characteristics of seat 10D · of seats 12A-H on segment 8.",{"type":38,"tag":99,"props":256,"children":257},{},[258],{"type":44,"value":259},"Window, exit, restrictions.",{"type":38,"tag":67,"props":261,"children":262},{},[263,268,277,282],{"type":38,"tag":99,"props":264,"children":265},{},[266],{"type":44,"value":267},"6",{"type":38,"tag":99,"props":269,"children":270},{},[271],{"type":38,"tag":108,"props":272,"children":274},{"className":273},[],[275],{"type":44,"value":276},"SM2\u002FMR",{"type":38,"tag":99,"props":278,"children":279},{},[280],{"type":44,"value":281},"Only seats available for all passengers of the PNR (Altéa airlines).",{"type":38,"tag":99,"props":283,"children":284},{},[285],{"type":44,"value":286},"Families sitting together.",{"type":38,"tag":39,"props":288,"children":290},{"id":289},"how-to-read-the-cryptic-map-legend",[291],{"type":44,"value":292},"How to read the cryptic map (legend)",{"type":38,"tag":47,"props":294,"children":295},{},[296,302,304,310,312,318,320,326,328,334,336,342,343,349,351,357,359,365,367,373,375,381,383,389,391,397,399,405],{"type":38,"tag":108,"props":297,"children":299},{"className":298},[],[300],{"type":44,"value":301},".",{"type":44,"value":303}," available · ",{"type":38,"tag":108,"props":305,"children":307},{"className":306},[],[308],{"type":44,"value":309},"+",{"type":44,"value":311}," occupied · ",{"type":38,"tag":108,"props":313,"children":315},{"className":314},[],[316],{"type":44,"value":317},"\u002F",{"type":44,"value":319}," restricted · ",{"type":38,"tag":108,"props":321,"children":323},{"className":322},[],[324],{"type":44,"value":325},"X",{"type":44,"value":327}," blocked · ",{"type":38,"tag":108,"props":329,"children":331},{"className":330},[],[332],{"type":44,"value":333},"Y",{"type":44,"value":335}," ",{"type":38,"tag":337,"props":338,"children":339},"strong",{},[340],{"type":44,"value":341},"chargeable",{"type":44,"value":114},{"type":38,"tag":108,"props":344,"children":346},{"className":345},[],[347],{"type":44,"value":348},"E",{"type":44,"value":350}," exit ·\n",{"type":38,"tag":108,"props":352,"children":354},{"className":353},[],[355],{"type":44,"value":356},"L",{"type":44,"value":358}," legroom · ",{"type":38,"tag":108,"props":360,"children":362},{"className":361},[],[363],{"type":44,"value":364},"B",{"type":44,"value":366}," bulkhead · ",{"type":38,"tag":108,"props":368,"children":370},{"className":369},[],[371],{"type":44,"value":372},"V",{"type":44,"value":374}," preferred seat · ",{"type":38,"tag":108,"props":376,"children":378},{"className":377},[],[379],{"type":44,"value":380},"I",{"type":44,"value":382}," infant · ",{"type":38,"tag":108,"props":384,"children":386},{"className":385},[],[387],{"type":44,"value":388},"H",{"type":44,"value":390}," handicap · ",{"type":38,"tag":108,"props":392,"children":394},{"className":393},[],[395],{"type":44,"value":396},"P",{"type":44,"value":398}," pet · ",{"type":38,"tag":108,"props":400,"children":402},{"className":401},[],[403],{"type":44,"value":404},"U",{"type":44,"value":406}," UMNR.",{"type":38,"tag":47,"props":408,"children":409},{},[410,412,417,419,423],{"type":44,"value":411},"Graphic: Products → flight → ",{"type":38,"tag":337,"props":413,"children":414},{},[415],{"type":44,"value":416},"Add seats",{"type":44,"value":418},"; filters highlight features; hover shows price and\nconditions; click to assign; ",{"type":38,"tag":337,"props":420,"children":421},{},[422],{"type":44,"value":416},{"type":44,"value":424}," → status HK.",{"type":38,"tag":39,"props":426,"children":428},{"id":427},"traps",[429],{"type":44,"value":430},"Traps",{"type":38,"tag":432,"props":433,"children":434},"ul",{},[435,448],{"type":38,"tag":436,"props":437,"children":438},"li",{},[439,441,446],{"type":44,"value":440},"Prices by seat need a ",{"type":38,"tag":337,"props":442,"children":443},{},[444],{"type":44,"value":445},"passenger name",{"type":44,"value":447}," in the booking; some airlines also need itinerary pricing\nfirst.",{"type":38,"tag":436,"props":449,"children":450},{},[451,453,459],{"type":44,"value":452},"Not every airline offers a seat map in Amadeus (",{"type":38,"tag":108,"props":454,"children":456},{"className":455},[],[457],{"type":44,"value":458},"GG PCA",{"type":44,"value":460}," — interactive seat map).",1792308319927]