[{"data":1,"prerenderedAt":377},["ShallowReactive",2],{"guide-amadeus-split-pnr":3,"related-\u002Fblog\u002Famadeus-training-with-ai":31,"mdc--l12nn8-key":39},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":16,"body":17,"related":18},"pnr.split","split-pnr","How do I split a PNR in Amadeus?","Retrieve the PNR, enter SP and the passenger number (SP2), add RF and file the new record with EF, then add RF and ER on the original. Both records must be saved, and you split before you change anything.","Splitting passengers into a new PNR (SP)","intermediate",[11,12,13,14,15],"SP","RF","EF","ER","RTAXR",true,"## When\nOne passenger of a multi-passenger booking changes plans (other date, cancels) while the others keep\ntheirs — you must separate that passenger first so the change affects only them.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `RT` + locator, `RTN` | Opens the PNR and shows passenger numbers. | You split by name number. |\n| 2 | `SP 2` (or `SP 2,4`) | Moves passenger 2 (and 4) into a new \"associate\" PNR. | The passenger gets their own record, same flights and tickets. |\n| 3 | `RF` + name | Received-from on the new PNR. | Required to file it. |\n| 4 | `EF` | Files (saves) the associate PNR and returns to the original. | The new PNR now exists. |\n| 5 | `RF` + name, `ER` | Saves the original PNR. | **Both** records must be saved. |\n| 6 | `RTAXR` | Shows the linked PNRs (AXR). | Find the new locator. |\n\nGraphic: Passenger and contact details → **Split booking file** → pick the passenger; the dialog\nshows both locators.\n\n## Check it worked\nThe original PNR no longer lists passenger 2; the new PNR does, with the same flights `HK` and the\nsame ticket numbers (`RTTN`).\n\n## Traps\n- **Forgetting the final `ER`** leaves the original PNR unsaved — the split is lost.\n- Split **before** you change or cancel anything; changing the whole PNR and then splitting changes\n  everyone.\n- A lap infant goes with its adult; you cannot split an infant alone.",[19,22,25,28],{"slug":20,"question":21},"copy-pnr","How do I copy a PNR in Amadeus?",{"slug":23,"question":24},"reissue-ticket","How do I reissue (exchange) a ticket in Amadeus?",{"slug":26,"question":27},"end-or-ignore-pnr","How do I save or ignore a PNR in Amadeus (ER, ET, IG)?",{"slug":29,"question":30},"ndc-change-cancel","How do I change or cancel an NDC booking in Amadeus?",[32],{"path":33,"title":34,"description":35,"date":36,"image":37,"imageAlt":37,"draft":38},"\u002Fblog\u002Famadeus-training-with-ai","Amadeus training with AI: onboarding and support for agents","GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. 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