[{"data":1,"prerenderedAt":373},["ShallowReactive",2],{"guide-amadeus-ticketing-arrangement":3,"related-\u002Fblog\u002Famadeus-training-with-ai":28,"mdc-toa3m9-key":36},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":13,"body":14,"related":15},"pnr.ticketing-arrangement","ticketing-arrangement","What are TKTL, TKOK and TKXL in Amadeus?","TKTL15SEP puts the PNR on your ticketing queue on 15 September as a reminder; TKOK says tickets are issued; TKXL06NOV cancels the itinerary if not ticketed by then. The airline's own deadline can be earlier.","Ticketing arrangement — TK OK, TK TL (time limit), TK XL","basic",[11,12],"TK","XE",true,"## When\nEvery PNR needs one, and it decides whether — and when — the PNR comes back to your office's queue\nfor ticketing.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `TKTL15SEP` | Ticketing time limit on 15 Sep in your office. | The PNR is put on your ticketing queue that day, as a reminder. |\n| 2 | `TKTL30JUN\u002F1800` | Time limit at a specific hour. | Tighter deadline. |\n| 3 | `TKTL15JUL\u002FQ3C5` | Time limit, placed on queue 3 category 5 instead. | Send it to the queue your office works. |\n| 4 | `TKOK` | \"Tickets have been issued\", no queue placement. | Use when the booking is ticketed (or needs no reminder). |\n| 5 | `TKXL06NOV` | Cancels the itinerary if not ticketed by that date. | Hard stop for an option the client may not confirm. |\n| 6 | `9\u002F12JUN` | Changes the date of the TK element on line 9. | Move the reminder. |\n| 7 | `XE8` | Cancels the TK element on line 8. | Replace it with another type. |\n\nGraphic: Booking file information → More options → ticketing arrangement type TKOK \u002F TKTL \u002F TKXL.\n\n## Check it worked\n`RTK` shows the ticketing elements; the TK line shows the date and office.\n\n## Traps\n- **Your TKTL is your own reminder, not the airline's deadline.** The airline sets its own ticketing\n  deadline (it arrives as an SSR or OSI such as ADTK, or in the fare rules). Set your TKTL **before**\n  the airline's, or the airline may cancel the seats (see [Time limits — your TK TL, the airline's deadline, automatic cancellation](\u002Famadeus-guide\u002Fticketing-time-limit)).\n- `TKXL` really cancels the flights — never use it on a booking the client has already paid.\n- A queue reminder only helps if someone works the queue (see [Working a queue — start, act, next, delay, exit (QS, QN, QD, QI, QF)](\u002Famadeus-guide\u002Fwork-a-queue)).",[16,19,22,25],{"slug":17,"question":18},"pnr-elements","What must an Amadeus PNR contain?",{"slug":20,"question":21},"ticketing-time-limit","How do ticketing time limits work in Amadeus?",{"slug":23,"question":24},"work-a-queue","How do I work a queue in Amadeus?",{"slug":26,"question":27},"issue-ticket-ttp","How do I issue a ticket in Amadeus (TTP)?",[29],{"path":30,"title":31,"description":32,"date":33,"image":34,"imageAlt":34,"draft":35},"\u002Fblog\u002Famadeus-training-with-ai","Amadeus training with AI: onboarding and support for agents","GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. 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