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Check the office ID with JD before any ER or TTP — live and training look the same.","Practise safely in the Amadeus training environment","basic",[11,12,13],"JI","JD","JO",true,"## When\nYou want to try an entry you have not used before — building a PNR, pricing, issuing, voiding —\nwithout touching a real booking, a real seat or your agency's IATA stock.\n\n## What it is\nThe **Amadeus Training Environment** is a copy of the Amadeus system. **All cryptic entries work\nthere**, but nothing is real: no seat is taken from an airline, no ticket is billed by\nBSP. It is where every exercise in the onboarding path is done.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `JI` + your training sign, e.g. `JI 2345XY\u002FGS` | Signs you in to the training environment. | Same sign-in entry as live; the sign and access come from your agency's Amadeus administrator. |\n| 2 | `JD` | Shows your terminal, office ID and work areas. | **Confirm you are in training before you end (`ER`) or issue (`TTP`) anything.** |\n| 3 | work the exercise | Build, price, issue, void — as in live. | Mistakes cost nothing here. |\n| 4 | `JO` | Signs you out of the work area. | Leaves the session clean. |\n\n## Check it worked\n`JD` shows the training office, not your live office ID. If you are not\nsure which one you are in, stop and ask before any `ER` or `TTP`.\n\n## Traps\n- **Live and training look the same.** The only reliable check is the office ID in `JD`.\n- A training sign-in is a separate access. If `JI` is refused, ask your agency's Amadeus administrator;\n  offices can have a training instructor role (attribute PTI) who manages this.\n- Fares, schedules and seats in training are not live data — never quote a training price to a client.",[17,20],{"slug":18,"question":19},"sign-in","How do I sign in and out of Amadeus?",{"slug":21,"question":22},"office-id","How do I find my office ID in Amadeus?",[24],{"path":25,"title":26,"description":27,"date":28,"image":29,"imageAlt":29,"draft":30},"\u002Fblog\u002Famadeus-training-with-ai","Amadeus training with AI: onboarding and support for agents","GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. 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