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Voiding a ticket does not void its EMDs: void each one.","Voiding an EMD","basic",[11,12,13],"EWD","TRDC","TJQ",true,"## When\nAn EMD issued **today** is wrong or no longer needed (the ticket was voided, the seat was a mistake).\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `EWD\u002FL7` | Displays the EMD to be sure it is the right one. | |\n| 2 | `TRDC\u002FL6` | Cancels (voids) the EMD on FA\u002FFHD line 6. | Same entry as a ticket void. |\n| 3 | `TRDC\u002FTK-1812200003` | By EMD number, without the PNR. | |\n| 4 | `EWD` · `TJQ` | Coupons `V`; sales report shows `CANX`. | Check. |\n\nGraphic: E-Ticket and EMD → **Void E-ticket\u002FEMD** → select → Void.\n\n## What happens\nStatus `V`; the FA line becomes `\u002FDV`; the sales report shows `CANX`; the EMD is disassociated from\nthe ticket. Cancelling an exchange or a refund of an EMD restores the old coupons to `O`\u002F`A`.\n\n## Traps\n- **Only before the sales report closes** (same day); after that, refund ([Refunding an EMD](\u002Famadeus-guide\u002Frefund-emd)).\n- Voiding a ticket does **not** void its EMDs — void each.",[17,20],{"slug":18,"question":19},"void-ticket","How do I void a ticket in Amadeus?",{"slug":21,"question":22},"refund-emd","How do I refund an EMD in Amadeus?",[24],{"path":25,"title":26,"description":27,"date":28,"image":29,"imageAlt":29,"draft":30},"\u002Fblog\u002Famadeus-training-with-ai","Amadeus training with AI: onboarding and support for agents","GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. 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