[{"data":1,"prerenderedAt":336},["ShallowReactive",2],{"guide-amadeus-void-from-sales-report":3,"related-\u002Fblog\u002Famadeus-training-with-ai":28,"mdc-h7mhyj-key":36},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":13,"body":14,"related":15},"after-sales.void-from-sales-report","void-from-sales-report","How do I void tickets from the sales report in Amadeus?","On the day of issue, TJQ shows today's documents and TRDC\u002F3 voids item 3; TRDC\u002F1-3 voids a range, up to four documents per entry. TJQ\u002FV lists the voids. A void cannot be undone, and the flights stay booked.","Voiding from the sales report","intermediate",[11,12],"TJQ","TRDC",true,"## When\nYou must void several documents issued today (a group, tickets plus EMDs), or the PNR is not at hand\nand you know the ticket from today's report.\n\n## Check first\nSame day as issue; coupons open. After midnight, refund instead ([Void, refund, revalidation or reissue — which one this case needs](\u002Famadeus-guide\u002Fvoid-refund-or-reissue)).\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `TJQ` | Today's query report with sequence numbers. | Find the documents. |\n| 2 | `TRDC\u002F3` | Voids the document on item 3 of the report. | One document. |\n| 3 | `TRDC\u002F1,3,6` · `TRDC\u002F1-3` · `TRDC\u002F1,3-4` | Several items · a range · both. | **Up to four electronic documents per entry** to avoid timeouts. |\n| 4 | `TRDC\u002FTK-1234567890` | Voids by document number. | When you have the number. |\n| 5 | `TJQ\u002FV` | Voided documents of the current period. | Confirm. |\n\n## Check it worked\n`TJQ\u002FV` lists the voided documents; `TWD` on each shows coupons `V`.\n\n## Traps\n- Voiding is **not reversible** for e-tickets and EMDs.\n- The flights stay booked — cancel them in the PNR if the client is not travelling.",[16,19,22,25],{"slug":17,"question":18},"void-ticket","How do I void a ticket in Amadeus?",{"slug":20,"question":21},"sales-report-tjq","How do I see the daily sales report in Amadeus (TJQ)?",{"slug":23,"question":24},"void-emd","How do I void an EMD in Amadeus?",{"slug":26,"question":27},"void-refund-or-reissue","Void, refund or reissue in Amadeus: which one?",[29],{"path":30,"title":31,"description":32,"date":33,"image":34,"imageAlt":34,"draft":35},"\u002Fblog\u002Famadeus-training-with-ai","Amadeus training with AI: onboarding and support for agents","GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. 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