[{"data":1,"prerenderedAt":365},["ShallowReactive",2],{"guide-amadeus-waitlist":3,"related-\u002Fblog\u002Famadeus-training-with-ai":26,"mdc--nenpve-key":34},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":14,"body":15,"related":16},"availability.waitlist","waitlist","How do I waitlist a flight in Amadeus?","SS1D3\u002FPE waitlists one seat in class D on line 3; RTA then shows HL. When the airline clears it the status turns KL, and ERK accepts it as HK. Never ticket a waitlisted segment, and keep a confirmed alternative.","Waitlisting a full class, and what happens next","intermediate",[11,12,13],"SS","ERK","RTA",true,"## When\nThe class the client wants is full, and they accept waiting in case seats open up — usually while\nholding a confirmed alternative.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `SS1D3\u002FPE` | Waitlists 1 seat in class D on line 3. | `\u002FPE` asks for the waitlist. |\n| 2 | `SSAZ321D1FEBCPHEWRPE1` | The same in long sell. | |\n| 3 | `RTA` | Status `HL` = waitlisted. | Not a seat. |\n| 4 | later: queue message \u002F `RTA` shows `KL` | The airline cleared the waitlist. | A seat is now offered. |\n| 5 | `ERK` | Accepts: `KL` → `HK`; refused segments move to history. | Confirm the cleared seat. |\n\n## Check it worked\nWhile waiting: `HL`. When cleared: `KL`, then `HK` after `ERK`.\n\n## Traps\n- **Never ticket a waitlisted segment.** Price and ticket only confirmed `HK` segments.\n- Keep a confirmed alternative if the client must travel; cancel the one you do not use once the\n  waitlist clears (or not).\n- On Access Sell airlines \"NOT AVAILABLE BUT WAITLIST OPEN\" is the airline's own answer; adding\n  `\u002FPE` to the sell is the fix.\n- Some airlines close waitlists for low classes — `GG AIR \u003Ccode>`.",[17,20,23],{"slug":18,"question":19},"segment-status-codes","What do Amadeus segment status codes mean?",{"slug":21,"question":22},"sell-seats","How do I sell seats from availability in Amadeus?",{"slug":24,"question":25},"work-a-queue","How do I work a queue in Amadeus?",[27],{"path":28,"title":29,"description":30,"date":31,"image":32,"imageAlt":32,"draft":33},"\u002Fblog\u002Famadeus-training-with-ai","Amadeus training with AI: onboarding and support for agents","GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. No API needed.","2026-09-27",null,false,{"data":35,"body":36},{},{"type":37,"children":38},"root",[39,48,54,60,268,274,307,313],{"type":40,"tag":41,"props":42,"children":44},"element","h2",{"id":43},"when",[45],{"type":46,"value":47},"text","When",{"type":40,"tag":49,"props":50,"children":51},"p",{},[52],{"type":46,"value":53},"The class the client wants is full, and they accept waiting in case seats open up — usually while\nholding a confirmed alternative.",{"type":40,"tag":41,"props":55,"children":57},{"id":56},"steps",[58],{"type":46,"value":59},"Steps",{"type":40,"tag":61,"props":62,"children":63},"table",{},[64,93],{"type":40,"tag":65,"props":66,"children":67},"thead",{},[68],{"type":40,"tag":69,"props":70,"children":71},"tr",{},[72,78,83,88],{"type":40,"tag":73,"props":74,"children":75},"th",{},[76],{"type":46,"value":77},"#",{"type":40,"tag":73,"props":79,"children":80},{},[81],{"type":46,"value":82},"Entry",{"type":40,"tag":73,"props":84,"children":85},{},[86],{"type":46,"value":87},"What it does",{"type":40,"tag":73,"props":89,"children":90},{},[91],{"type":46,"value":92},"Why",{"type":40,"tag":94,"props":95,"children":96},"tbody",{},[97,132,157,191,227],{"type":40,"tag":69,"props":98,"children":99},{},[100,106,116,121],{"type":40,"tag":101,"props":102,"children":103},"td",{},[104],{"type":46,"value":105},"1",{"type":40,"tag":101,"props":107,"children":108},{},[109],{"type":40,"tag":110,"props":111,"children":113},"code",{"className":112},[],[114],{"type":46,"value":115},"SS1D3\u002FPE",{"type":40,"tag":101,"props":117,"children":118},{},[119],{"type":46,"value":120},"Waitlists 1 seat in class D on line 3.",{"type":40,"tag":101,"props":122,"children":123},{},[124,130],{"type":40,"tag":110,"props":125,"children":127},{"className":126},[],[128],{"type":46,"value":129},"\u002FPE",{"type":46,"value":131}," asks for the waitlist.",{"type":40,"tag":69,"props":133,"children":134},{},[135,140,149,154],{"type":40,"tag":101,"props":136,"children":137},{},[138],{"type":46,"value":139},"2",{"type":40,"tag":101,"props":141,"children":142},{},[143],{"type":40,"tag":110,"props":144,"children":146},{"className":145},[],[147],{"type":46,"value":148},"SSAZ321D1FEBCPHEWRPE1",{"type":40,"tag":101,"props":150,"children":151},{},[152],{"type":46,"value":153},"The same in long sell.",{"type":40,"tag":101,"props":155,"children":156},{},[],{"type":40,"tag":69,"props":158,"children":159},{},[160,165,173,186],{"type":40,"tag":101,"props":161,"children":162},{},[163],{"type":46,"value":164},"3",{"type":40,"tag":101,"props":166,"children":167},{},[168],{"type":40,"tag":110,"props":169,"children":171},{"className":170},[],[172],{"type":46,"value":13},{"type":40,"tag":101,"props":174,"children":175},{},[176,178,184],{"type":46,"value":177},"Status ",{"type":40,"tag":110,"props":179,"children":181},{"className":180},[],[182],{"type":46,"value":183},"HL",{"type":46,"value":185}," = waitlisted.",{"type":40,"tag":101,"props":187,"children":188},{},[189],{"type":46,"value":190},"Not a seat.",{"type":40,"tag":69,"props":192,"children":193},{},[194,199,217,222],{"type":40,"tag":101,"props":195,"children":196},{},[197],{"type":46,"value":198},"4",{"type":40,"tag":101,"props":200,"children":201},{},[202,204,209,211],{"type":46,"value":203},"later: queue message \u002F ",{"type":40,"tag":110,"props":205,"children":207},{"className":206},[],[208],{"type":46,"value":13},{"type":46,"value":210}," shows ",{"type":40,"tag":110,"props":212,"children":214},{"className":213},[],[215],{"type":46,"value":216},"KL",{"type":40,"tag":101,"props":218,"children":219},{},[220],{"type":46,"value":221},"The airline cleared the waitlist.",{"type":40,"tag":101,"props":223,"children":224},{},[225],{"type":46,"value":226},"A seat is now offered.",{"type":40,"tag":69,"props":228,"children":229},{},[230,235,243,263],{"type":40,"tag":101,"props":231,"children":232},{},[233],{"type":46,"value":234},"5",{"type":40,"tag":101,"props":236,"children":237},{},[238],{"type":40,"tag":110,"props":239,"children":241},{"className":240},[],[242],{"type":46,"value":12},{"type":40,"tag":101,"props":244,"children":245},{},[246,248,253,255,261],{"type":46,"value":247},"Accepts: ",{"type":40,"tag":110,"props":249,"children":251},{"className":250},[],[252],{"type":46,"value":216},{"type":46,"value":254}," → ",{"type":40,"tag":110,"props":256,"children":258},{"className":257},[],[259],{"type":46,"value":260},"HK",{"type":46,"value":262},"; refused segments move to history.",{"type":40,"tag":101,"props":264,"children":265},{},[266],{"type":46,"value":267},"Confirm the cleared seat.",{"type":40,"tag":41,"props":269,"children":271},{"id":270},"check-it-worked",[272],{"type":46,"value":273},"Check it worked",{"type":40,"tag":49,"props":275,"children":276},{},[277,279,284,286,291,293,298,300,305],{"type":46,"value":278},"While waiting: ",{"type":40,"tag":110,"props":280,"children":282},{"className":281},[],[283],{"type":46,"value":183},{"type":46,"value":285},". When cleared: ",{"type":40,"tag":110,"props":287,"children":289},{"className":288},[],[290],{"type":46,"value":216},{"type":46,"value":292},", then ",{"type":40,"tag":110,"props":294,"children":296},{"className":295},[],[297],{"type":46,"value":260},{"type":46,"value":299}," after ",{"type":40,"tag":110,"props":301,"children":303},{"className":302},[],[304],{"type":46,"value":12},{"type":46,"value":306},".",{"type":40,"tag":41,"props":308,"children":310},{"id":309},"traps",[311],{"type":46,"value":312},"Traps",{"type":40,"tag":314,"props":315,"children":316},"ul",{},[317,336,341,353],{"type":40,"tag":318,"props":319,"children":320},"li",{},[321,327,329,334],{"type":40,"tag":322,"props":323,"children":324},"strong",{},[325],{"type":46,"value":326},"Never ticket a waitlisted segment.",{"type":46,"value":328}," Price and ticket only confirmed ",{"type":40,"tag":110,"props":330,"children":332},{"className":331},[],[333],{"type":46,"value":260},{"type":46,"value":335}," segments.",{"type":40,"tag":318,"props":337,"children":338},{},[339],{"type":46,"value":340},"Keep a confirmed alternative if the client must travel; cancel the one you do not use once the\nwaitlist clears (or not).",{"type":40,"tag":318,"props":342,"children":343},{},[344,346,351],{"type":46,"value":345},"On Access Sell airlines \"NOT AVAILABLE BUT WAITLIST OPEN\" is the airline's own answer; adding\n",{"type":40,"tag":110,"props":347,"children":349},{"className":348},[],[350],{"type":46,"value":129},{"type":46,"value":352}," to the sell is the fix.",{"type":40,"tag":318,"props":354,"children":355},{},[356,358,364],{"type":46,"value":357},"Some airlines close waitlists for low classes — ",{"type":40,"tag":110,"props":359,"children":361},{"className":360},[],[362],{"type":46,"value":363},"GG AIR \u003Ccode>",{"type":46,"value":306},1792308309044]