[{"data":1,"prerenderedAt":167},["ShallowReactive",2],{"guide-amadeus-what-is-ndc":3,"related-\u002Fblog\u002Famadeus-training-with-ai":20,"mdc--iar69p-key":28},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":11,"body":12,"related":13},"ndc.what-is-ndc","what-is-ndc","What is NDC in Amadeus?","NDC is the airlines' newer way of selling through agencies: fare bundles and extras sent live by the airline. Booked only in All Fares, once Amadeus switches NDC on for the office and each airline registers that office.","What NDC is, and why you may not see NDC fares","basic",[],true,"## When\nA client quotes an airline-website fare that Amadeus does not show, or a colleague mentions \"NDC\ncontent\".\n\n## What it is\n**NDC (New Distribution Capability)** is the airlines' newer way of selling through agencies: richer\nfare bundles, ancillaries and offers sent in real time by the airline itself. In Selling\nPlatform Connect:\n- NDC is searched and booked **only in the graphic All Fares** tool;\n- seats and services can be added at any stage, even after payment;\n- payment and issue happen in the booking file (cash or card);\n- cancellation is possible before issue; void and refund after; exchanges are supported;\n- an NDC PNR can only be mixed with hotel, car and miscellaneous segments.\n\n## At your agency\nWhether your Selling Platform Connect office has NDC is an office setting, and it takes **two steps**\n(Amadeus Slovenija, 2026-10-13):\n1. **Amadeus switches NDC on for your office** (Office ID) — ask your Amadeus account manager; there is\n   no activation fee.\n2. **Each airline then registers your Office ID** for its NDC content. Your agency asks the airline's\n   representative (its sales contact or NDC programme) — Amadeus cannot do this for you, it is a\n   bilateral agreement between you and the airline.\n\nUntil both are done for an airline, its NDC fares do not show. Many offices have **GDS content only**:\nNDC and low-cost content are not enabled. An API office (the Office ID your agency's keys run under,\nfor example in GateRoam) is a second office with the same two steps. Check with your senior agent or\nAmadeus administrator which airlines are active. The NDC cards are here for reference.\n\n## Why it matters\nFares only sold through NDC (or the airline's website) cannot be matched in the GDS, so a client may\nfind a lower price online than the terminal shows.",[14,17],{"slug":15,"question":16},"book-ndc-flights","How do I search and book NDC flights in Amadeus?",{"slug":18,"question":19},"all-fares-search","How do I search by price with Amadeus All Fares?",[21],{"path":22,"title":23,"description":24,"date":25,"image":26,"imageAlt":26,"draft":27},"\u002Fblog\u002Famadeus-training-with-ai","Amadeus training with AI: onboarding and support for agents","GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. No API needed.","2026-09-27",null,false,{"data":29,"body":30},{},{"type":31,"children":32},"root",[33,42,48,54,65,102,108,120,144,156,162],{"type":34,"tag":35,"props":36,"children":38},"element","h2",{"id":37},"when",[39],{"type":40,"value":41},"text","When",{"type":34,"tag":43,"props":44,"children":45},"p",{},[46],{"type":40,"value":47},"A client quotes an airline-website fare that Amadeus does not show, or a colleague mentions \"NDC\ncontent\".",{"type":34,"tag":35,"props":49,"children":51},{"id":50},"what-it-is",[52],{"type":40,"value":53},"What it is",{"type":34,"tag":43,"props":55,"children":56},{},[57,63],{"type":34,"tag":58,"props":59,"children":60},"strong",{},[61],{"type":40,"value":62},"NDC (New Distribution Capability)",{"type":40,"value":64}," is the airlines' newer way of selling through agencies: richer\nfare bundles, ancillaries and offers sent in real time by the airline itself. In Selling\nPlatform Connect:",{"type":34,"tag":66,"props":67,"children":68},"ul",{},[69,82,87,92,97],{"type":34,"tag":70,"props":71,"children":72},"li",{},[73,75,80],{"type":40,"value":74},"NDC is searched and booked ",{"type":34,"tag":58,"props":76,"children":77},{},[78],{"type":40,"value":79},"only in the graphic All Fares",{"type":40,"value":81}," tool;",{"type":34,"tag":70,"props":83,"children":84},{},[85],{"type":40,"value":86},"seats and services can be added at any stage, even after payment;",{"type":34,"tag":70,"props":88,"children":89},{},[90],{"type":40,"value":91},"payment and issue happen in the booking file (cash or card);",{"type":34,"tag":70,"props":93,"children":94},{},[95],{"type":40,"value":96},"cancellation is possible before issue; void and refund after; exchanges are supported;",{"type":34,"tag":70,"props":98,"children":99},{},[100],{"type":40,"value":101},"an NDC PNR can only be mixed with hotel, car and miscellaneous segments.",{"type":34,"tag":35,"props":103,"children":105},{"id":104},"at-your-agency",[106],{"type":40,"value":107},"At your agency",{"type":34,"tag":43,"props":109,"children":110},{},[111,113,118],{"type":40,"value":112},"Whether your Selling Platform Connect office has NDC is an office setting, and it takes ",{"type":34,"tag":58,"props":114,"children":115},{},[116],{"type":40,"value":117},"two steps",{"type":40,"value":119},"\n(Amadeus Slovenija, 2026-10-13):",{"type":34,"tag":121,"props":122,"children":123},"ol",{},[124,134],{"type":34,"tag":70,"props":125,"children":126},{},[127,132],{"type":34,"tag":58,"props":128,"children":129},{},[130],{"type":40,"value":131},"Amadeus switches NDC on for your office",{"type":40,"value":133}," (Office ID) — ask your Amadeus account manager; there is\nno activation fee.",{"type":34,"tag":70,"props":135,"children":136},{},[137,142],{"type":34,"tag":58,"props":138,"children":139},{},[140],{"type":40,"value":141},"Each airline then registers your Office ID",{"type":40,"value":143}," for its NDC content. Your agency asks the airline's\nrepresentative (its sales contact or NDC programme) — Amadeus cannot do this for you, it is a\nbilateral agreement between you and the airline.",{"type":34,"tag":43,"props":145,"children":146},{},[147,149,154],{"type":40,"value":148},"Until both are done for an airline, its NDC fares do not show. Many offices have ",{"type":34,"tag":58,"props":150,"children":151},{},[152],{"type":40,"value":153},"GDS content only",{"type":40,"value":155},":\nNDC and low-cost content are not enabled. An API office (the Office ID your agency's keys run under,\nfor example in GateRoam) is a second office with the same two steps. Check with your senior agent or\nAmadeus administrator which airlines are active. The NDC cards are here for reference.",{"type":34,"tag":35,"props":157,"children":159},{"id":158},"why-it-matters",[160],{"type":40,"value":161},"Why it matters",{"type":34,"tag":43,"props":163,"children":164},{},[165],{"type":40,"value":166},"Fares only sold through NDC (or the airline's website) cannot be matched in the GDS, so a client may\nfind a lower price online than the terminal shows.",1792308322152]