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The lines below it give the reason and advice. | Redisplay the booking file, fix what is named, try again ([Issue e-tickets with TKP](\u002Fgalileo-guide\u002Fissue-ticket-tkp)). |\n| `ITIN RMKS XLD UNLESS REASSOC` | You cancelled a segment that had itinerary remarks attached. | Attach them again before end transact, or they are lost ([Remarks — which kind goes where (itinerary, notepad, accounting)](\u002Fgalileo-guide\u002Fitinerary-remarks)). |\n| `RESTRICTED` | You tried to add a confidential notepad item in a booking file your PCC does not own. | Only the owning PCC can ([Notepad (NP.) and postscript (PS.) — internal notes](\u002Fgalileo-guide\u002Fnotepad-remarks)). |\n| `CONFIDENTIAL` | Shown in place of another PCC's confidential notepad items. | Nothing to fix. |\n| `*CHAPTER NOT FOUND*` | The airline has no GIS information page. | Use the airline's website ([Airline information — GIS chapters and MyTravelport keywords](\u002Fgalileo-guide\u002Fairline-information)). |\n| `ERROR 340 - TICKET DESIGNATOR IS TOO LARGE` | Ticket designator plus fare basis longer than 15 characters. | US (ARC) and Canadian PCCs only — not met on a European BSP PCC. |\n| `UC` · `UN` · `US` · `UU` · `NO` · `HX` on a segment | Not confirmed · not operating · waitlisted · no action taken · cancelled by the airline. | See [Segment status codes (HK, KK, HL, UC, TK, HX …) and what to do](\u002Fgalileo-guide\u002Fsegment-status-codes); such files land on queues 20, 21 and 23. |\n| `SENT` | The print job went to the printer. | Nothing — success. |\n| `*` | The entry was accepted. | Nothing — success. |\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `H\u002F` | Help page for the error you just got. | The right format is usually there. |\n| 2 | Ctrl+↑ | Brings back your last entry to correct it. | Fix one character instead of retyping. |\n| 3 | Alt+C | Shows and copies the full response. | Send the exact text to a colleague or the help desk. |\n\n## Traps\n- **Never \"fix\" an error by working under a colleague's sign or with an override entry** — find the cause.\n- The exact wording matters: copy it, do not retell it.",[16,19,22,25,28,31,34,37,40,43],{"slug":17,"question":18},"help-pages","How do I find help for an entry in Galileo?",{"slug":20,"question":21},"help-desk","How do I report a Galileo problem to the help desk?",{"slug":23,"question":24},"segment-status-codes","What do HK, KK, HL, UC and TK mean in Galileo?",{"slug":26,"question":27},"printer-linkage-no-linkage","What does NO LINKAGE mean in Galileo?",{"slug":29,"question":30},"cancel-filed-fare","How do I cancel a filed fare in Galileo?",{"slug":32,"question":33},"issue-ticket-tkp","How do I issue a ticket in Galileo (TKP)?",{"slug":35,"question":36},"passenger-names-child-infant","How do I enter child and infant names in Galileo?",{"slug":38,"question":39},"itinerary-remarks","How do I add itinerary remarks in Galileo?",{"slug":41,"question":42},"notepad-remarks","How do I add an internal note in Galileo?",{"slug":44,"question":45},"airline-information","Where do I find airline information in Galileo?",[47],{"path":48,"title":49,"description":50,"date":51,"image":52,"imageAlt":52,"draft":13},"\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport","Galileo MCP: connect Claude and ChatGPT to Travelport+","A Galileo MCP server lets Claude or ChatGPT search and price Travelport+ flights with your agency's own fares. 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