[{"data":1,"prerenderedAt":514},["ShallowReactive",2],{"guide-galileo-email-address-field":3,"related-\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport":31,"mdc-1hoiqs-key":38},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":16,"body":17,"related":18},"booking-file.email","email-address-field","How do I add an email address in Galileo?","Add the client's address with MT.ANA.NOVAK@EXAMPLE.COM and your sender with MF., then check with *EM. To give the airline the traveller's email, use the CTCE SSR: SI.P1\u002FSSRCTCEYYHK1\u002FANA.NOVAK\u002F\u002FEXAMPLE.COM.","Email addresses in the booking file","basic",[11,12,13,14,15],"MT.","MF.","MC.","*EM","SI.",false,"## When\nUse this card to store the client's email address in a Galileo booking file so you can email the itinerary, to set the sender address, and to give the airline the traveller's email for disruption messages.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `MT.ANA.NOVAK@EXAMPLE.COM` | Adds a \"to\" address. | Itinerary emails go here. You can store several. |\n| 2 | `MF.TICKETS@EXAMPLETRAVEL.COM` | Sets the \"from\" address. | Replies reach your agency. Only one \"from\" item exists. |\n| 3 | `MC.1@HAVE A GOOD TRIP` | Adds a comment to \"to\" address 1. | A short line in that client's email; one comment per address. |\n| 4 | `*EM` | Shows all email fields. | Check the addresses and their numbers. |\n| 5 | `SI.P1\u002FSSRCTCEYYHK1\u002FANA.NOVAK\u002F\u002FEXAMPLE.COM` | Sends traveller 1's email to all airlines in the file. | Airlines write to the traveller about schedule changes. |\n\n## Changing and deleting\n| Entry | What it does |\n|---|---|\n| `MT.2@KOVAC.MARKO@EXAMPLE.COM` | Replaces \"to\" address 2. |\n| `MT.\u002F2@IVA.KOVAC@EXAMPLE.COM` | Inserts a new address after item 2. |\n| `MT.ALL@` | Deletes every \"to\" address. |\n| `MF.@NEW.SENDER@EXAMPLETRAVEL.COM` · `MF.@` | Replaces · deletes the \"from\" address. |\n| `MC.2@` · `MC.ALL@` | Deletes comment 2 · all comments. |\n\nIn Smartpoint the same fields are in the customer information script, under Contact.\n\n## Check it worked\n`*EM` lists the \"to\" addresses with numbers, the \"from\" address and any comments.\n\n## Traps\n- **`MT.` is for your own emails to the client.** To give the airline the traveller's address, send the CTCE SSR (step 5).\n- In the CTCE SSR `@` is typed as `\u002F\u002F` and an underscore as `--`. In `MT.` the `@` is typed as it is; for an underscore there, some Travelport material shows `--` too — confirm with your help desk.\n- The first \"to\" address is the default: `EM` and `ERM` send only there unless you name others ([Email the itinerary (EM, ERM, ERMALL)](\u002Fgalileo-guide\u002Femail-itinerary)).\n- One typo and the client never receives the documents. Read `*EM` back to the client before you send anything.\n- `YY` in the SSR means every airline in the file; use one carrier code to send it to one airline only.",[19,22,25,28],{"slug":20,"question":21},"email-itinerary","How do I email the itinerary in Galileo?",{"slug":23,"question":24},"phone-field","How do I add a phone number in Galileo?",{"slug":26,"question":27},"manual-ssr-contacts","How do I add a manual SSR (CTCM, CTCE) in Galileo?",{"slug":29,"question":30},"create-pnr","How do I create a PNR (booking file) in Galileo?",[32],{"path":33,"title":34,"description":35,"date":36,"image":37,"imageAlt":37,"draft":16},"\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport","Galileo MCP: connect Claude and ChatGPT to Travelport+","A Galileo MCP server lets Claude or ChatGPT search and price Travelport+ flights with your agency's own fares. What it does, what you need, how to connect.","2026-10-16",null,{"data":39,"body":40},{},{"type":41,"children":42},"root",[43,52,58,64,237,243,363,368,374,384,390],{"type":44,"tag":45,"props":46,"children":48},"element","h2",{"id":47},"when",[49],{"type":50,"value":51},"text","When",{"type":44,"tag":53,"props":54,"children":55},"p",{},[56],{"type":50,"value":57},"Use this card to store the client's email address in a Galileo booking file so you can email the itinerary, to set the sender address, and to give the airline the traveller's email for disruption messages.",{"type":44,"tag":45,"props":59,"children":61},{"id":60},"steps",[62],{"type":50,"value":63},"Steps",{"type":44,"tag":65,"props":66,"children":67},"table",{},[68,97],{"type":44,"tag":69,"props":70,"children":71},"thead",{},[72],{"type":44,"tag":73,"props":74,"children":75},"tr",{},[76,82,87,92],{"type":44,"tag":77,"props":78,"children":79},"th",{},[80],{"type":50,"value":81},"#",{"type":44,"tag":77,"props":83,"children":84},{},[85],{"type":50,"value":86},"Entry",{"type":44,"tag":77,"props":88,"children":89},{},[90],{"type":50,"value":91},"What it does",{"type":44,"tag":77,"props":93,"children":94},{},[95],{"type":50,"value":96},"Why",{"type":44,"tag":98,"props":99,"children":100},"tbody",{},[101,130,157,184,210],{"type":44,"tag":73,"props":102,"children":103},{},[104,110,120,125],{"type":44,"tag":105,"props":106,"children":107},"td",{},[108],{"type":50,"value":109},"1",{"type":44,"tag":105,"props":111,"children":112},{},[113],{"type":44,"tag":114,"props":115,"children":117},"code",{"className":116},[],[118],{"type":50,"value":119},"MT.ANA.NOVAK@EXAMPLE.COM",{"type":44,"tag":105,"props":121,"children":122},{},[123],{"type":50,"value":124},"Adds a \"to\" address.",{"type":44,"tag":105,"props":126,"children":127},{},[128],{"type":50,"value":129},"Itinerary emails go here. You can store several.",{"type":44,"tag":73,"props":131,"children":132},{},[133,138,147,152],{"type":44,"tag":105,"props":134,"children":135},{},[136],{"type":50,"value":137},"2",{"type":44,"tag":105,"props":139,"children":140},{},[141],{"type":44,"tag":114,"props":142,"children":144},{"className":143},[],[145],{"type":50,"value":146},"MF.TICKETS@EXAMPLETRAVEL.COM",{"type":44,"tag":105,"props":148,"children":149},{},[150],{"type":50,"value":151},"Sets the \"from\" address.",{"type":44,"tag":105,"props":153,"children":154},{},[155],{"type":50,"value":156},"Replies reach your agency. Only one \"from\" item exists.",{"type":44,"tag":73,"props":158,"children":159},{},[160,165,174,179],{"type":44,"tag":105,"props":161,"children":162},{},[163],{"type":50,"value":164},"3",{"type":44,"tag":105,"props":166,"children":167},{},[168],{"type":44,"tag":114,"props":169,"children":171},{"className":170},[],[172],{"type":50,"value":173},"MC.1@HAVE A GOOD TRIP",{"type":44,"tag":105,"props":175,"children":176},{},[177],{"type":50,"value":178},"Adds a comment to \"to\" address 1.",{"type":44,"tag":105,"props":180,"children":181},{},[182],{"type":50,"value":183},"A short line in that client's email; one comment per address.",{"type":44,"tag":73,"props":185,"children":186},{},[187,192,200,205],{"type":44,"tag":105,"props":188,"children":189},{},[190],{"type":50,"value":191},"4",{"type":44,"tag":105,"props":193,"children":194},{},[195],{"type":44,"tag":114,"props":196,"children":198},{"className":197},[],[199],{"type":50,"value":14},{"type":44,"tag":105,"props":201,"children":202},{},[203],{"type":50,"value":204},"Shows all email fields.",{"type":44,"tag":105,"props":206,"children":207},{},[208],{"type":50,"value":209},"Check the addresses and their numbers.",{"type":44,"tag":73,"props":211,"children":212},{},[213,218,227,232],{"type":44,"tag":105,"props":214,"children":215},{},[216],{"type":50,"value":217},"5",{"type":44,"tag":105,"props":219,"children":220},{},[221],{"type":44,"tag":114,"props":222,"children":224},{"className":223},[],[225],{"type":50,"value":226},"SI.P1\u002FSSRCTCEYYHK1\u002FANA.NOVAK\u002F\u002FEXAMPLE.COM",{"type":44,"tag":105,"props":228,"children":229},{},[230],{"type":50,"value":231},"Sends traveller 1's email to all airlines in the file.",{"type":44,"tag":105,"props":233,"children":234},{},[235],{"type":50,"value":236},"Airlines write to the traveller about schedule changes.",{"type":44,"tag":45,"props":238,"children":240},{"id":239},"changing-and-deleting",[241],{"type":50,"value":242},"Changing and deleting",{"type":44,"tag":65,"props":244,"children":245},{},[246,260],{"type":44,"tag":69,"props":247,"children":248},{},[249],{"type":44,"tag":73,"props":250,"children":251},{},[252,256],{"type":44,"tag":77,"props":253,"children":254},{},[255],{"type":50,"value":86},{"type":44,"tag":77,"props":257,"children":258},{},[259],{"type":50,"value":91},{"type":44,"tag":98,"props":261,"children":262},{},[263,280,297,314,339],{"type":44,"tag":73,"props":264,"children":265},{},[266,275],{"type":44,"tag":105,"props":267,"children":268},{},[269],{"type":44,"tag":114,"props":270,"children":272},{"className":271},[],[273],{"type":50,"value":274},"MT.2@KOVAC.MARKO@EXAMPLE.COM",{"type":44,"tag":105,"props":276,"children":277},{},[278],{"type":50,"value":279},"Replaces \"to\" address 2.",{"type":44,"tag":73,"props":281,"children":282},{},[283,292],{"type":44,"tag":105,"props":284,"children":285},{},[286],{"type":44,"tag":114,"props":287,"children":289},{"className":288},[],[290],{"type":50,"value":291},"MT.\u002F2@IVA.KOVAC@EXAMPLE.COM",{"type":44,"tag":105,"props":293,"children":294},{},[295],{"type":50,"value":296},"Inserts a new address after item 2.",{"type":44,"tag":73,"props":298,"children":299},{},[300,309],{"type":44,"tag":105,"props":301,"children":302},{},[303],{"type":44,"tag":114,"props":304,"children":306},{"className":305},[],[307],{"type":50,"value":308},"MT.ALL@",{"type":44,"tag":105,"props":310,"children":311},{},[312],{"type":50,"value":313},"Deletes every \"to\" address.",{"type":44,"tag":73,"props":315,"children":316},{},[317,334],{"type":44,"tag":105,"props":318,"children":319},{},[320,326,328],{"type":44,"tag":114,"props":321,"children":323},{"className":322},[],[324],{"type":50,"value":325},"MF.@NEW.SENDER@EXAMPLETRAVEL.COM",{"type":50,"value":327}," · ",{"type":44,"tag":114,"props":329,"children":331},{"className":330},[],[332],{"type":50,"value":333},"MF.@",{"type":44,"tag":105,"props":335,"children":336},{},[337],{"type":50,"value":338},"Replaces · deletes the \"from\" address.",{"type":44,"tag":73,"props":340,"children":341},{},[342,358],{"type":44,"tag":105,"props":343,"children":344},{},[345,351,352],{"type":44,"tag":114,"props":346,"children":348},{"className":347},[],[349],{"type":50,"value":350},"MC.2@",{"type":50,"value":327},{"type":44,"tag":114,"props":353,"children":355},{"className":354},[],[356],{"type":50,"value":357},"MC.ALL@",{"type":44,"tag":105,"props":359,"children":360},{},[361],{"type":50,"value":362},"Deletes comment 2 · all comments.",{"type":44,"tag":53,"props":364,"children":365},{},[366],{"type":50,"value":367},"In Smartpoint the same fields are in the customer information script, under Contact.",{"type":44,"tag":45,"props":369,"children":371},{"id":370},"check-it-worked",[372],{"type":50,"value":373},"Check it worked",{"type":44,"tag":53,"props":375,"children":376},{},[377,382],{"type":44,"tag":114,"props":378,"children":380},{"className":379},[],[381],{"type":50,"value":14},{"type":50,"value":383}," lists the \"to\" addresses with numbers, the \"from\" address and any comments.",{"type":44,"tag":45,"props":385,"children":387},{"id":386},"traps",[388],{"type":50,"value":389},"Traps",{"type":44,"tag":391,"props":392,"children":393},"ul",{},[394,411,461,491,503],{"type":44,"tag":395,"props":396,"children":397},"li",{},[398,409],{"type":44,"tag":399,"props":400,"children":401},"strong",{},[402,407],{"type":44,"tag":114,"props":403,"children":405},{"className":404},[],[406],{"type":50,"value":11},{"type":50,"value":408}," is for your own emails to the client.",{"type":50,"value":410}," To give the airline the traveller's address, send the CTCE SSR (step 5).",{"type":44,"tag":395,"props":412,"children":413},{},[414,416,422,424,430,432,438,440,445,447,452,454,459],{"type":50,"value":415},"In the CTCE SSR ",{"type":44,"tag":114,"props":417,"children":419},{"className":418},[],[420],{"type":50,"value":421},"@",{"type":50,"value":423}," is typed as ",{"type":44,"tag":114,"props":425,"children":427},{"className":426},[],[428],{"type":50,"value":429},"\u002F\u002F",{"type":50,"value":431}," and an underscore as ",{"type":44,"tag":114,"props":433,"children":435},{"className":434},[],[436],{"type":50,"value":437},"--",{"type":50,"value":439},". In ",{"type":44,"tag":114,"props":441,"children":443},{"className":442},[],[444],{"type":50,"value":11},{"type":50,"value":446}," the ",{"type":44,"tag":114,"props":448,"children":450},{"className":449},[],[451],{"type":50,"value":421},{"type":50,"value":453}," is typed as it is; for an underscore there, some Travelport material shows ",{"type":44,"tag":114,"props":455,"children":457},{"className":456},[],[458],{"type":50,"value":437},{"type":50,"value":460}," too — confirm with your help desk.",{"type":44,"tag":395,"props":462,"children":463},{},[464,466,472,474,480,482,489],{"type":50,"value":465},"The first \"to\" address is the default: ",{"type":44,"tag":114,"props":467,"children":469},{"className":468},[],[470],{"type":50,"value":471},"EM",{"type":50,"value":473}," and ",{"type":44,"tag":114,"props":475,"children":477},{"className":476},[],[478],{"type":50,"value":479},"ERM",{"type":50,"value":481}," send only there unless you name others (",{"type":44,"tag":483,"props":484,"children":486},"a",{"href":485},"\u002Fgalileo-guide\u002Femail-itinerary",[487],{"type":50,"value":488},"Email the itinerary (EM, ERM, ERMALL)",{"type":50,"value":490},").",{"type":44,"tag":395,"props":492,"children":493},{},[494,496,501],{"type":50,"value":495},"One typo and the client never receives the documents. Read ",{"type":44,"tag":114,"props":497,"children":499},{"className":498},[],[500],{"type":50,"value":14},{"type":50,"value":502}," back to the client before you send anything.",{"type":44,"tag":395,"props":504,"children":505},{},[506,512],{"type":44,"tag":114,"props":507,"children":509},{"className":508},[],[510],{"type":50,"value":511},"YY",{"type":50,"value":513}," in the SSR means every airline in the file; use one carrier code to send it to one airline only.",1792308323827]