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ORB\u002FTAU\u002F20NOV-Q\u002F41 pulls TAU files for a date onto queue 41.","Move booking files between queues and forward a queue","intermediate",[11,12,13,14,15],"QB","QF","QFX","QFHIST","ORB",false,"## When\nA whole pile has to change place: a colleague is away and their queue goes to someone else, files\nare sorted into another queue or category, or files with a ticketing or review date are pulled onto a\nqueue ahead of time.\n\n## Check first\n- Moving works on **queues 26 to 99 only**, and at most 999 files per entry.\n- Agree who receives the files — a forwarding stays on until you cancel it.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `QB41\u002F43` | Moves all files from queue 41 to queue 43. | Hand a pile over in one go. |\n| 2 | `QB41\u002F43-200` | Moves 200 files from queue 41 to queue 43. | Split a big pile. |\n| 3 | `QB41\u002F7XQ1\u002F43` | Moves all files from queue 41 to queue 43 of branch 7XQ1. | Another office takes over. |\n| 4 | `QB41*CVP\u002F43*CGR*D1` | Moves category `VP` of queue 41 to queue 43, category `GR`, date range 1. | Re-sort by category. |\n| 5 | `QF\u002F41+43` | Forwards the booking files of queue 41 to queue 43. | Holiday or sickness cover. |\n| 6 | `QFX\u002F41` | Cancels the forwarding of queue 41. | The colleague is back. |\n| 7 | `QFHIST` | Shows the queue forwarding history. | Who forwarded what, and when. |\n| 8 | `ORB\u002FTAU\u002F20NOV-Q\u002F41` | Places files with a `TAU` ticketing arrangement for 20 November on queue 41. | Without `\u002F41` they go to queue 10. |\n| 9 | `ORB\u002FTAW\u002F20NOV-Q` | Moves files with `TAW` for 20 November to queue 9 (default). | `TAW` files need this move to reach a queue. |\n| 10 | `ORB\u002FRB\u002F20NOV-Q\u002F41` | Moves files with a review item for 20 November to queue 41. | Without a number they go to queue 12. |\n\n## Check it worked\n`QCA` (or `QCB\u002F43`): the receiving queue has grown and the old one is empty. `QFHIST` shows the\nforwarding you set.\n\n## Traps\n- **A forwarded-to queue cannot be forwarded on.** If 41 goes to 43, then 43 cannot be forwarded to a\n  third queue.\n- **Only one queue can forward into a receiving queue.** A second one gets the alert\n  `QUEUE FORWARDING ALREADY EXISTS` until the first forwarding is cancelled.\n- More than 999 files? 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