[{"data":1,"prerenderedAt":420},["ShallowReactive",2],{"guide-galileo-queue-instructions":3,"related-\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport":30,"mdc--tz2iai-key":37},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":15,"body":16,"related":17},"queues.booking-file-instruction","queue-instructions","How do booking file instructions work in Galileo?","QY* lists the numbered instructions. QEB\u002F41@4 puts the booking file on queue 41 with instruction 4, while a plain QEB\u002F41 deletes them. QDB\u002F41\u002FS and QDB\u002F41\u002FA switch the queue between single and automatic display.","Booking file instructions and queue display mode","advanced",[11,12,13,14],"QY*","QEB","QDB","QDM",false,"## When\nYou place a booking file on a queue and want one of the numbered standard instructions to travel\nwith it, so the colleague who opens it knows what to do — or you want to change how a queue shows its\nfiles: one at a time, or one after another automatically.\n\n## Check first\n- Booking file instructions are **numbered standard texts**. Look at the list before using a\n  number.\n- They show only in **native mode** (the terminal view), not in the graphical booking file.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `QY*` | Lists the booking file instructions. | Find the number you need. |\n| 2 | `QY*4+7+20-25` | Shows chosen instructions, or a range. | Read just those. |\n| 3 | `QEB\u002F41@4` | Places the file on queue 41 with instruction 4. | The colleague sees what to do. |\n| 4 | `QEB\u002F41` | Places it on queue 41 **and deletes** any instructions. | A plain placement clears them. |\n| 5 | `QDB\u002F41\u002FS` | Sets queue 41 to show one booking file per sign-in. | After that file the agent is signed out automatically. |\n| 6 | `QDB\u002F41\u002FA` (or `QDB\u002F41`) | Sets queue 41 back to automatic display, file after file. | The usual way of working a queue. |\n| 7 | `QDM\u002FS` · `QDM\u002FA` | Same choice for the general message queue. | Messages one at a time, or in sequence. |\n\n## Check it worked\nSign in to the queue: with instruction 4 the file shows the instruction text (native mode); in\nsingle mode you are signed out after one file.\n\n## Traps\n- **Re-queuing without `@` wipes the instruction.** If the file goes on to another queue and still\n  needs it, add the number again.\n- Single display suits queues where each file needs a lot of work; automatic display suits quick\n  checks.\n- Another office's queue: add its branch, e.g. `QDB\u002F7XQ1\u002F41\u002FS` or `QDM\u002F7XQ1\u002FA`.\n- Agents working only in the graphical view will not see the instruction — tell your team.",[18,21,24,27],{"slug":19,"question":20},"place-pnr-on-queue","How do I put a PNR on a queue in Galileo (QEB)?",{"slug":22,"question":23},"work-a-queue","How do I work a queue in Galileo?",{"slug":25,"question":26},"queue-categories","How do I set up queue categories in Galileo?",{"slug":28,"question":29},"what-are-queues","What are queues in Galileo?",[31],{"path":32,"title":33,"description":34,"date":35,"image":36,"imageAlt":36,"draft":15},"\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport","Galileo MCP: connect Claude and ChatGPT to Travelport+","A Galileo MCP server lets Claude or ChatGPT search and price Travelport+ flights with your agency's own fares. 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