[{"data":1,"prerenderedAt":409},["ShallowReactive",2],{"guide-galileo-retrieve-old-pnr":3,"related-\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport":28,"mdc--15o3sh-key":35},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":13,"body":14,"related":15},"booking-file.past-date","retrieve-old-pnr","How do I retrieve an old (past date) PNR in Galileo?","A booking file becomes past date 24 hours after its last travel date. Request it with PQ\u002FR-K7P2QX or PQ\u002F14SEP26-NOVAK; it arrives on queue 1, category PD (Q\u002F1*CPD), and leaves it after 7 days.","Retrieve a past date booking file (PQ)","intermediate",[11,12],"PQ\u002F","Q\u002F",false,"## When\nUse this card when the client has already travelled and you need the booking file again — a billing question, a complaint, proof of what was booked — and the normal retrieve no longer finds it.\n\n## Check first\n- **The rules of the archive:** a booking file becomes past date 24 hours after its last travel date. It can be requested up to 13 months after the last segment date.\n- Have the record locator, or the departure date and the surname.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `PQ\u002FR-K7P2QX` | Requests the past date file by record locator. | The surest way. |\n| 2 | `PQ\u002F14SEP26-NOVAK` | By departure date and surname. | When you have no locator. |\n| 3 | `PQ\u002F01SEP26-30SEP26-NOVAK` | By a date range and surname. | You know the month, not the day. |\n| 4 | `PQ\u002FJU211\u002F14SEP26BEG-NOVAK\u002FANA` | By flight, date, board point and name. | Narrows a common name. |\n| 5 | `PQ\u002FB\u002F14SEP26-NOVAK` | By date and name across all branch offices. | The booking was made in another branch. |\n| 6 | `PQ\u002F*L` | Shows the list of matching names again. | Choose the right file. |\n| 7 | `Q\u002F1*CPD` | Opens queue 1, category PD, where requested files arrive. | The file is delivered there, not straight to your screen. |\n| 8 | `PQ\u002FC` | Counts your requests this month and last month. | Keep an eye on how many you use. |\n\n## Check it worked\nThe requested file appears on queue 1, category PD. Files up to 60 days old arrive at once; older ones (up to 13 months) take up to 24 hours.\n\n## Traps\n- **Files leave the queue again after 7 days.** Work them, or note what you need, within the week.\n- For a purged booking file you must confirm the request is for a billing dispute. Do not use it for other purposes.\n- A date range can cover at most 31 days.\n- Ticket records (issue, refund, exchange) are found with document history, which keeps them after the airline has purged the ticket ([Document history — everything that happened to a ticket (*DH)](\u002Fgalileo-guide\u002Fticket-document-history)).\n- Before the 24 hours have passed, use the normal retrieve ([Retrieve a booking file (PNR) by locator, name or flight](\u002Fgalileo-guide\u002Fretrieve-pnr)).",[16,19,22,25],{"slug":17,"question":18},"retrieve-pnr","How do I retrieve a PNR in Galileo?",{"slug":20,"question":21},"pnr-history","How do I read PNR history in Galileo?",{"slug":23,"question":24},"ticket-document-history","How do I see a ticket's document history in Galileo?",{"slug":26,"question":27},"work-a-queue","How do I work a queue in Galileo?",[29],{"path":30,"title":31,"description":32,"date":33,"image":34,"imageAlt":34,"draft":13},"\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport","Galileo MCP: connect Claude and ChatGPT to Travelport+","A Galileo MCP server lets Claude or ChatGPT search and price Travelport+ flights with your agency's own fares. What it does, what you need, how to connect.","2026-10-16",null,{"data":36,"body":37},{},{"type":38,"children":39},"root",[40,49,55,61,82,88,343,349,354,360],{"type":41,"tag":42,"props":43,"children":45},"element","h2",{"id":44},"when",[46],{"type":47,"value":48},"text","When",{"type":41,"tag":50,"props":51,"children":52},"p",{},[53],{"type":47,"value":54},"Use this card when the client has already travelled and you need the booking file again — a billing question, a complaint, proof of what was booked — and the normal retrieve no longer finds it.",{"type":41,"tag":42,"props":56,"children":58},{"id":57},"check-first",[59],{"type":47,"value":60},"Check first",{"type":41,"tag":62,"props":63,"children":64},"ul",{},[65,77],{"type":41,"tag":66,"props":67,"children":68},"li",{},[69,75],{"type":41,"tag":70,"props":71,"children":72},"strong",{},[73],{"type":47,"value":74},"The rules of the archive:",{"type":47,"value":76}," a booking file becomes past date 24 hours after its last travel date. 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