[{"data":1,"prerenderedAt":478},["ShallowReactive",2],{"guide-galileo-retrieve-pnr":3,"related-\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport":33,"mdc-ekmxzb-key":40},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":15,"body":16,"related":17},"booking-file.retrieve","retrieve-pnr","How do I retrieve a PNR in Galileo?","Use *K7P2QX for the record locator, *-NOVAK for a surname (pick a line with *3), *15NOV-NOVAK for date and name, or **7XQ1-NOVAK to search a branch office. Past date files need PQ\u002F.","Retrieve a booking file (PNR) by locator, name or flight","basic",[11,12,13,14],"*","*-","**","*L",false,"## When\nUse this card to open an existing Galileo booking file: by its record locator, by the traveller's name, or by flight and name, in your own office or in a branch.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `*K7P2QX` | Opens the file with that record locator. | The fastest and only exact way. |\n| 2 | `*-NOVAK` | Searches by surname in your office. | One match opens; several give a numbered name list. |\n| 3 | `*-NOVAK\u002FANA MRS` | Searches by full name. | Narrows a common surname. |\n| 4 | `*-I\u002FNOVAK` | Searches by an infant's name. | The `I\u002F` tells Galileo to look among lap infants. |\n| 5 | `*15NOV-NOVAK` | Name plus travel date. | Separates the client's trips. |\n| 6 | `*JU211\u002F15NOV-NOVAK` | Flight, date and name. | When you know the flight. |\n| 7 | `*L` | Shows the name list again. | Pick another line after a wrong choice. |\n| 8 | `*3` | Opens line 3 of the name list. | Choose from the list. |\n| 9 | `**7XQ1-NOVAK` | Searches branch office 7XQ1. | A booking made in another office of your group. |\n| 10 | `**B-NOVAK` | Searches all branch offices. | You do not know which office made it. |\n\n`*-NO` lists every name starting with NO — useful when you are unsure of the spelling. `*0` shows more matching names after a list.\n\n## Check it worked\nThe file opens with the record locator at the top and the names you expected. Check the travel dates before changing anything: a common name can have several files.\n\n## Traps\n- **Pick from the list by line number, then check.** Two clients with the same surname and travel month are common; confirm the first name and dates on screen.\n- The date shown in the name list: the travel date of flown segments; if the flights were cancelled but a retention line remains, the retention date; if every segment was cancelled, the date of the first segment.\n- 24 hours after its last travel date a file becomes past date and is no longer found this way. Use past date retrieval ([Retrieve a past date booking file (PQ)](\u002Fgalileo-guide\u002Fretrieve-old-pnr)).\n- A booking the airline made itself is not in your Galileo list. Retrieve and claim it ([Claim an airline booking, or ticket it through booking file lend](\u002Fgalileo-guide\u002Fclaim-airline-pnr)).\n- No match at all? See [The airline has no record of the booking (NoRec checks)](\u002Fgalileo-guide\u002Fairline-no-record) before creating a duplicate booking.",[18,21,24,27,30],{"slug":19,"question":20},"retrieve-old-pnr","How do I retrieve an old (past date) PNR in Galileo?",{"slug":22,"question":23},"claim-airline-pnr","How do I claim an airline PNR in Galileo?",{"slug":25,"question":26},"airline-no-record","What do I do when the airline has no record in Galileo?",{"slug":28,"question":29},"partial-pnr-display","How do I display part of a PNR in Galileo?",{"slug":31,"question":32},"pcc-emulation","What is a PCC and how do I emulate one in Galileo?",[34],{"path":35,"title":36,"description":37,"date":38,"image":39,"imageAlt":39,"draft":15},"\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport","Galileo MCP: connect Claude and ChatGPT to Travelport+","A Galileo MCP server lets Claude or ChatGPT search and price Travelport+ flights with your agency's own fares. What it does, what you need, how to connect.","2026-10-16",null,{"data":41,"body":42},{},{"type":43,"children":44},"root",[45,54,60,66,382,401,407,412,418],{"type":46,"tag":47,"props":48,"children":50},"element","h2",{"id":49},"when",[51],{"type":52,"value":53},"text","When",{"type":46,"tag":55,"props":56,"children":57},"p",{},[58],{"type":52,"value":59},"Use this card to open an existing Galileo booking file: by its record locator, by the traveller's name, or by flight and name, in your own office or in a branch.",{"type":46,"tag":47,"props":61,"children":63},{"id":62},"steps",[64],{"type":52,"value":65},"Steps",{"type":46,"tag":67,"props":68,"children":69},"table",{},[70,99],{"type":46,"tag":71,"props":72,"children":73},"thead",{},[74],{"type":46,"tag":75,"props":76,"children":77},"tr",{},[78,84,89,94],{"type":46,"tag":79,"props":80,"children":81},"th",{},[82],{"type":52,"value":83},"#",{"type":46,"tag":79,"props":85,"children":86},{},[87],{"type":52,"value":88},"Entry",{"type":46,"tag":79,"props":90,"children":91},{},[92],{"type":52,"value":93},"What it does",{"type":46,"tag":79,"props":95,"children":96},{},[97],{"type":52,"value":98},"Why",{"type":46,"tag":100,"props":101,"children":102},"tbody",{},[103,132,159,186,221,248,275,301,328,355],{"type":46,"tag":75,"props":104,"children":105},{},[106,112,122,127],{"type":46,"tag":107,"props":108,"children":109},"td",{},[110],{"type":52,"value":111},"1",{"type":46,"tag":107,"props":113,"children":114},{},[115],{"type":46,"tag":116,"props":117,"children":119},"code",{"className":118},[],[120],{"type":52,"value":121},"*K7P2QX",{"type":46,"tag":107,"props":123,"children":124},{},[125],{"type":52,"value":126},"Opens the file with that record locator.",{"type":46,"tag":107,"props":128,"children":129},{},[130],{"type":52,"value":131},"The fastest and only exact way.",{"type":46,"tag":75,"props":133,"children":134},{},[135,140,149,154],{"type":46,"tag":107,"props":136,"children":137},{},[138],{"type":52,"value":139},"2",{"type":46,"tag":107,"props":141,"children":142},{},[143],{"type":46,"tag":116,"props":144,"children":146},{"className":145},[],[147],{"type":52,"value":148},"*-NOVAK",{"type":46,"tag":107,"props":150,"children":151},{},[152],{"type":52,"value":153},"Searches by surname in your office.",{"type":46,"tag":107,"props":155,"children":156},{},[157],{"type":52,"value":158},"One match opens; 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",{"type":46,"tag":116,"props":394,"children":396},{"className":395},[],[397],{"type":52,"value":398},"*0",{"type":52,"value":400}," shows more matching names after a list.",{"type":46,"tag":47,"props":402,"children":404},{"id":403},"check-it-worked",[405],{"type":52,"value":406},"Check it worked",{"type":46,"tag":55,"props":408,"children":409},{},[410],{"type":52,"value":411},"The file opens with the record locator at the top and the names you expected. 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