[{"data":1,"prerenderedAt":1056},["ShallowReactive",2],{"guide-galileo-segment-status-codes":3,"related-\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport":42,"mdc-5hhhag-key":49},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":15,"body":16,"related":17},"booking-file.segment-statuses","segment-status-codes","What do HK, KK, HL, UC and TK mean in Galileo?","HK is confirmed, KK confirmed by the airline, HL waitlisted, UC\u002FUN unable, TK a time change, HX cancelled by the airline. @ALL turns KK, KL and TK into HK and removes refused segments one at a time.","Segment status codes (HK, KK, HL, UC, TK, HX …) and what to do","basic",[11,12,13,14],"*IA","@ALL","@","LD\u002F",false,"## When\nUse this card when a flight in a Galileo booking file shows a two-letter code other than `HK`, or a queue brings a file back because the airline changed a status.\n\n## The codes you meet most\n| Code | Meaning | What you do |\n|---|---|---|\n| `HK` | confirmed | Normal. |\n| `KK` | confirmed by the airline (answer to a request) | Accept it with `@ALL`, it becomes `HK`. |\n| `KL` | confirmed from the waitlist | Accept with `@ALL`; tell the client. |\n| `HL` · `LL` | waitlisted · waitlist requested | **Not a seat.** See [Waitlist a full flight and follow the airline's answer](\u002Fgalileo-guide\u002Fwaitlist). |\n| `HN` · `PN` | requested · pending, no answer yet | Wait and check again. |\n| `TK` | times changed on a confirmed flight | Check connections, tell the client, accept ([Work schedule changes from the queues (TK, HX, UN segments)](\u002Fgalileo-guide\u002Fschedule-change-queue)). |\n| `TL` · `TN` | times changed on a waitlisted · requested flight | As above. |\n| `UC` | unable, waitlist closed | **Not booked.** Book something else. |\n| `UN` | unable, flight not operating | **Not booked.** Rebook. |\n| `US` · `UU` | unable to sell, flight waitlisted | Not confirmed; decide with the client. |\n| `NO` | no action taken | Not booked. |\n| `HX` | cancelled by the airline | Rebook, then remove it. |\n| `AK` · `BK` · `YK` | passive confirmed (booked outside Galileo) | Information only; `BK` still messages the airline, `YK` never does. |\n| `ZK` | passive API booking (direct payment carrier or NDC) | Managed through those channels ([NDC in Travelport+ — what it is and how NDC bookings look](\u002Fgalileo-guide\u002Fwhat-is-ndc)). |\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `*IA` | Shows the air segments with their status. | Find every segment that is not `HK`. |\n| 2 | fix the itinerary | Rebook alternatives for `UC`, `UN`, `NO`, `HX`. | The client must end up with confirmed flights. |\n| 3 | `@ALL` | `KK`, `KL`, `TK` become `HK`; `UU` becomes `HL`; `NO`, `UN`, `UC`, `HX` are removed. | Clean the file. Removals go one per entry: repeat until there is nothing left to update. |\n| 4 | `@1HK` · `@1.3HK` | Sets segment 1 (or 1 and 3) to `HK` by hand. | Only when the airline confirmed outside Galileo — rare. |\n| 5 | `@3XK` | Removes segment 3 without any message. | Mainly for passive segments. |\n| 6 | `@1XK` on an `HX` segment | Removes the airline-cancelled segment passively. | Does not work for EK. |\n| 7 | `LD\u002FSC-HX\u002F15NOV-D` | Lists files with airline-cancelled flights on 15 November. | Find the ones nobody has handled ([Lists of booking files (LD) and Preview Plus](\u002Fgalileo-guide\u002Fbooking-file-lists)). |\n\n## Check it worked\n`*IA` shows only `HK` (or the passive codes you expect) and the history has the old status (`HS`) and the change (`SC`).\n\n## Traps\n- **Never ticket a segment that is not `HK`.** A ticket for a seat that does not exist is worthless.\n- **`@ALL` also updates SSR and seat statuses** (except the infant SSR: `SI.INFT@HK`). Look at both before accepting.\n- Book the replacement before `@ALL`, which removes the refused segments.\n- The ticketing field may be missing only when every air segment is `HX`, `UC`, `UN`, `NO` or `TK`.\n- In lists, NDC bookings confirmed as `HK` show under `ZK`, not `HK`.\n- If the file is already ticketed, check whether the ticket must follow the change ([Void, refund, revalidation or exchange — which one this case needs](\u002Fgalileo-guide\u002Fvoid-refund-or-reissue)).",[18,21,24,27,30,33,36,39],{"slug":19,"question":20},"waitlist","How do I waitlist a flight in Galileo?",{"slug":22,"question":23},"schedule-change-queue","How do I handle a schedule change in Galileo?",{"slug":25,"question":26},"special-service-requests","How do I add an SSR in Galileo?",{"slug":28,"question":29},"cancel-pnr","How do I cancel a PNR in Galileo?",{"slug":31,"question":32},"booking-file-lists","How do I list unticketed bookings in Galileo?",{"slug":34,"question":35},"what-is-ndc","What is NDC in Galileo (Travelport+)?",{"slug":37,"question":38},"involuntary-exchange","How do I reissue after a schedule change in Galileo?",{"slug":40,"question":41},"void-refund-or-reissue","Void, refund or reissue in Galileo: which one?",[43],{"path":44,"title":45,"description":46,"date":47,"image":48,"imageAlt":48,"draft":15},"\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport","Galileo MCP: connect Claude and ChatGPT to Travelport+","A Galileo MCP server lets Claude or ChatGPT search and price Travelport+ flights with your agency's own fares. What it does, what you need, how to connect.","2026-10-16",null,{"data":50,"body":51},{},{"type":52,"children":53},"root",[54,63,78,84,539,545,883,889,921,927],{"type":55,"tag":56,"props":57,"children":59},"element","h2",{"id":58},"when",[60],{"type":61,"value":62},"text","When",{"type":55,"tag":64,"props":65,"children":66},"p",{},[67,69,76],{"type":61,"value":68},"Use this card when a flight in a Galileo booking file shows a two-letter code other than ",{"type":55,"tag":70,"props":71,"children":73},"code",{"className":72},[],[74],{"type":61,"value":75},"HK",{"type":61,"value":77},", or a queue brings a file back because the airline changed a status.",{"type":55,"tag":56,"props":79,"children":81},{"id":80},"the-codes-you-meet-most",[82],{"type":61,"value":83},"The codes you meet most",{"type":55,"tag":85,"props":86,"children":87},"table",{},[88,112],{"type":55,"tag":89,"props":90,"children":91},"thead",{},[92],{"type":55,"tag":93,"props":94,"children":95},"tr",{},[96,102,107],{"type":55,"tag":97,"props":98,"children":99},"th",{},[100],{"type":61,"value":101},"Code",{"type":55,"tag":97,"props":103,"children":104},{},[105],{"type":61,"value":106},"Meaning",{"type":55,"tag":97,"props":108,"children":109},{},[110],{"type":61,"value":111},"What you do",{"type":55,"tag":113,"props":114,"children":115},"tbody",{},[116,138,174,203,247,276,306,335,362,388,417,438,460,510],{"type":55,"tag":93,"props":117,"children":118},{},[119,128,133],{"type":55,"tag":120,"props":121,"children":122},"td",{},[123],{"type":55,"tag":70,"props":124,"children":126},{"className":125},[],[127],{"type":61,"value":75},{"type":55,"tag":120,"props":129,"children":130},{},[131],{"type":61,"value":132},"confirmed",{"type":55,"tag":120,"props":134,"children":135},{},[136],{"type":61,"value":137},"Normal.",{"type":55,"tag":93,"props":139,"children":140},{},[141,150,155],{"type":55,"tag":120,"props":142,"children":143},{},[144],{"type":55,"tag":70,"props":145,"children":147},{"className":146},[],[148],{"type":61,"value":149},"KK",{"type":55,"tag":120,"props":151,"children":152},{},[153],{"type":61,"value":154},"confirmed by the airline (answer to a request)",{"type":55,"tag":120,"props":156,"children":157},{},[158,160,165,167,172],{"type":61,"value":159},"Accept it with ",{"type":55,"tag":70,"props":161,"children":163},{"className":162},[],[164],{"type":61,"value":12},{"type":61,"value":166},", it becomes ",{"type":55,"tag":70,"props":168,"children":170},{"className":169},[],[171],{"type":61,"value":75},{"type":61,"value":173},".",{"type":55,"tag":93,"props":175,"children":176},{},[177,186,191],{"type":55,"tag":120,"props":178,"children":179},{},[180],{"type":55,"tag":70,"props":181,"children":183},{"className":182},[],[184],{"type":61,"value":185},"KL",{"type":55,"tag":120,"props":187,"children":188},{},[189],{"type":61,"value":190},"confirmed from the waitlist",{"type":55,"tag":120,"props":192,"children":193},{},[194,196,201],{"type":61,"value":195},"Accept with ",{"type":55,"tag":70,"props":197,"children":199},{"className":198},[],[200],{"type":61,"value":12},{"type":61,"value":202},"; tell the client.",{"type":55,"tag":93,"props":204,"children":205},{},[206,223,228],{"type":55,"tag":120,"props":207,"children":208},{},[209,215,217],{"type":55,"tag":70,"props":210,"children":212},{"className":211},[],[213],{"type":61,"value":214},"HL",{"type":61,"value":216}," · ",{"type":55,"tag":70,"props":218,"children":220},{"className":219},[],[221],{"type":61,"value":222},"LL",{"type":55,"tag":120,"props":224,"children":225},{},[226],{"type":61,"value":227},"waitlisted · waitlist requested",{"type":55,"tag":120,"props":229,"children":230},{},[231,237,239,246],{"type":55,"tag":232,"props":233,"children":234},"strong",{},[235],{"type":61,"value":236},"Not a seat.",{"type":61,"value":238}," See ",{"type":55,"tag":240,"props":241,"children":243},"a",{"href":242},"\u002Fgalileo-guide\u002Fwaitlist",[244],{"type":61,"value":245},"Waitlist a full flight and follow the airline's answer",{"type":61,"value":173},{"type":55,"tag":93,"props":248,"children":249},{},[250,266,271],{"type":55,"tag":120,"props":251,"children":252},{},[253,259,260],{"type":55,"tag":70,"props":254,"children":256},{"className":255},[],[257],{"type":61,"value":258},"HN",{"type":61,"value":216},{"type":55,"tag":70,"props":261,"children":263},{"className":262},[],[264],{"type":61,"value":265},"PN",{"type":55,"tag":120,"props":267,"children":268},{},[269],{"type":61,"value":270},"requested · pending, no answer yet",{"type":55,"tag":120,"props":272,"children":273},{},[274],{"type":61,"value":275},"Wait and check again.",{"type":55,"tag":93,"props":277,"children":278},{},[279,288,293],{"type":55,"tag":120,"props":280,"children":281},{},[282],{"type":55,"tag":70,"props":283,"children":285},{"className":284},[],[286],{"type":61,"value":287},"TK",{"type":55,"tag":120,"props":289,"children":290},{},[291],{"type":61,"value":292},"times changed on a confirmed flight",{"type":55,"tag":120,"props":294,"children":295},{},[296,298,304],{"type":61,"value":297},"Check connections, tell the client, accept (",{"type":55,"tag":240,"props":299,"children":301},{"href":300},"\u002Fgalileo-guide\u002Fschedule-change-queue",[302],{"type":61,"value":303},"Work schedule changes from the queues (TK, HX, UN segments)",{"type":61,"value":305},").",{"type":55,"tag":93,"props":307,"children":308},{},[309,325,330],{"type":55,"tag":120,"props":310,"children":311},{},[312,318,319],{"type":55,"tag":70,"props":313,"children":315},{"className":314},[],[316],{"type":61,"value":317},"TL",{"type":61,"value":216},{"type":55,"tag":70,"props":320,"children":322},{"className":321},[],[323],{"type":61,"value":324},"TN",{"type":55,"tag":120,"props":326,"children":327},{},[328],{"type":61,"value":329},"times changed on a waitlisted · requested flight",{"type":55,"tag":120,"props":331,"children":332},{},[333],{"type":61,"value":334},"As above.",{"type":55,"tag":93,"props":336,"children":337},{},[338,347,352],{"type":55,"tag":120,"props":339,"children":340},{},[341],{"type":55,"tag":70,"props":342,"children":344},{"className":343},[],[345],{"type":61,"value":346},"UC",{"type":55,"tag":120,"props":348,"children":349},{},[350],{"type":61,"value":351},"unable, waitlist closed",{"type":55,"tag":120,"props":353,"children":354},{},[355,360],{"type":55,"tag":232,"props":356,"children":357},{},[358],{"type":61,"value":359},"Not booked.",{"type":61,"value":361}," Book something else.",{"type":55,"tag":93,"props":363,"children":364},{},[365,374,379],{"type":55,"tag":120,"props":366,"children":367},{},[368],{"type":55,"tag":70,"props":369,"children":371},{"className":370},[],[372],{"type":61,"value":373},"UN",{"type":55,"tag":120,"props":375,"children":376},{},[377],{"type":61,"value":378},"unable, flight not operating",{"type":55,"tag":120,"props":380,"children":381},{},[382,386],{"type":55,"tag":232,"props":383,"children":384},{},[385],{"type":61,"value":359},{"type":61,"value":387}," Rebook.",{"type":55,"tag":93,"props":389,"children":390},{},[391,407,412],{"type":55,"tag":120,"props":392,"children":393},{},[394,400,401],{"type":55,"tag":70,"props":395,"children":397},{"className":396},[],[398],{"type":61,"value":399},"US",{"type":61,"value":216},{"type":55,"tag":70,"props":402,"children":404},{"className":403},[],[405],{"type":61,"value":406},"UU",{"type":55,"tag":120,"props":408,"children":409},{},[410],{"type":61,"value":411},"unable to sell, flight waitlisted",{"type":55,"tag":120,"props":413,"children":414},{},[415],{"type":61,"value":416},"Not confirmed; decide with the client.",{"type":55,"tag":93,"props":418,"children":419},{},[420,429,434],{"type":55,"tag":120,"props":421,"children":422},{},[423],{"type":55,"tag":70,"props":424,"children":426},{"className":425},[],[427],{"type":61,"value":428},"NO",{"type":55,"tag":120,"props":430,"children":431},{},[432],{"type":61,"value":433},"no action taken",{"type":55,"tag":120,"props":435,"children":436},{},[437],{"type":61,"value":359},{"type":55,"tag":93,"props":439,"children":440},{},[441,450,455],{"type":55,"tag":120,"props":442,"children":443},{},[444],{"type":55,"tag":70,"props":445,"children":447},{"className":446},[],[448],{"type":61,"value":449},"HX",{"type":55,"tag":120,"props":451,"children":452},{},[453],{"type":61,"value":454},"cancelled by the airline",{"type":55,"tag":120,"props":456,"children":457},{},[458],{"type":61,"value":459},"Rebook, then remove it.",{"type":55,"tag":93,"props":461,"children":462},{},[463,486,491],{"type":55,"tag":120,"props":464,"children":465},{},[466,472,473,479,480],{"type":55,"tag":70,"props":467,"children":469},{"className":468},[],[470],{"type":61,"value":471},"AK",{"type":61,"value":216},{"type":55,"tag":70,"props":474,"children":476},{"className":475},[],[477],{"type":61,"value":478},"BK",{"type":61,"value":216},{"type":55,"tag":70,"props":481,"children":483},{"className":482},[],[484],{"type":61,"value":485},"YK",{"type":55,"tag":120,"props":487,"children":488},{},[489],{"type":61,"value":490},"passive confirmed (booked outside Galileo)",{"type":55,"tag":120,"props":492,"children":493},{},[494,496,501,503,508],{"type":61,"value":495},"Information only; ",{"type":55,"tag":70,"props":497,"children":499},{"className":498},[],[500],{"type":61,"value":478},{"type":61,"value":502}," still messages the airline, ",{"type":55,"tag":70,"props":504,"children":506},{"className":505},[],[507],{"type":61,"value":485},{"type":61,"value":509}," never does.",{"type":55,"tag":93,"props":511,"children":512},{},[513,522,527],{"type":55,"tag":120,"props":514,"children":515},{},[516],{"type":55,"tag":70,"props":517,"children":519},{"className":518},[],[520],{"type":61,"value":521},"ZK",{"type":55,"tag":120,"props":523,"children":524},{},[525],{"type":61,"value":526},"passive API booking (direct payment carrier or NDC)",{"type":55,"tag":120,"props":528,"children":529},{},[530,532,538],{"type":61,"value":531},"Managed through those channels (",{"type":55,"tag":240,"props":533,"children":535},{"href":534},"\u002Fgalileo-guide\u002Fwhat-is-ndc",[536],{"type":61,"value":537},"NDC in Travelport+ — what it is and how NDC bookings look",{"type":61,"value":305},{"type":55,"tag":56,"props":540,"children":542},{"id":541},"steps",[543],{"type":61,"value":544},"Steps",{"type":55,"tag":85,"props":546,"children":547},{},[548,574],{"type":55,"tag":89,"props":549,"children":550},{},[551],{"type":55,"tag":93,"props":552,"children":553},{},[554,559,564,569],{"type":55,"tag":97,"props":555,"children":556},{},[557],{"type":61,"value":558},"#",{"type":55,"tag":97,"props":560,"children":561},{},[562],{"type":61,"value":563},"Entry",{"type":55,"tag":97,"props":565,"children":566},{},[567],{"type":61,"value":568},"What it does",{"type":55,"tag":97,"props":570,"children":571},{},[572],{"type":61,"value":573},"Why",{"type":55,"tag":113,"props":575,"children":576},{},[577,609,657,745,786,813,849],{"type":55,"tag":93,"props":578,"children":579},{},[580,585,593,598],{"type":55,"tag":120,"props":581,"children":582},{},[583],{"type":61,"value":584},"1",{"type":55,"tag":120,"props":586,"children":587},{},[588],{"type":55,"tag":70,"props":589,"children":591},{"className":590},[],[592],{"type":61,"value":11},{"type":55,"tag":120,"props":594,"children":595},{},[596],{"type":61,"value":597},"Shows the air segments with their status.",{"type":55,"tag":120,"props":599,"children":600},{},[601,603,608],{"type":61,"value":602},"Find every segment that is not ",{"type":55,"tag":70,"props":604,"children":606},{"className":605},[],[607],{"type":61,"value":75},{"type":61,"value":173},{"type":55,"tag":93,"props":610,"children":611},{},[612,617,622,652],{"type":55,"tag":120,"props":613,"children":614},{},[615],{"type":61,"value":616},"2",{"type":55,"tag":120,"props":618,"children":619},{},[620],{"type":61,"value":621},"fix the itinerary",{"type":55,"tag":120,"props":623,"children":624},{},[625,627,632,634,639,640,645,646,651],{"type":61,"value":626},"Rebook alternatives for ",{"type":55,"tag":70,"props":628,"children":630},{"className":629},[],[631],{"type":61,"value":346},{"type":61,"value":633},", ",{"type":55,"tag":70,"props":635,"children":637},{"className":636},[],[638],{"type":61,"value":373},{"type":61,"value":633},{"type":55,"tag":70,"props":641,"children":643},{"className":642},[],[644],{"type":61,"value":428},{"type":61,"value":633},{"type":55,"tag":70,"props":647,"children":649},{"className":648},[],[650],{"type":61,"value":449},{"type":61,"value":173},{"type":55,"tag":120,"props":653,"children":654},{},[655],{"type":61,"value":656},"The client must end up with confirmed flights.",{"type":55,"tag":93,"props":658,"children":659},{},[660,665,673,740],{"type":55,"tag":120,"props":661,"children":662},{},[663],{"type":61,"value":664},"3",{"type":55,"tag":120,"props":666,"children":667},{},[668],{"type":55,"tag":70,"props":669,"children":671},{"className":670},[],[672],{"type":61,"value":12},{"type":55,"tag":120,"props":674,"children":675},{},[676,681,682,687,688,693,695,700,702,707,709,714,715,720,721,726,727,732,733,738],{"type":55,"tag":70,"props":677,"children":679},{"className":678},[],[680],{"type":61,"value":149},{"type":61,"value":633},{"type":55,"tag":70,"props":683,"children":685},{"className":684},[],[686],{"type":61,"value":185},{"type":61,"value":633},{"type":55,"tag":70,"props":689,"children":691},{"className":690},[],[692],{"type":61,"value":287},{"type":61,"value":694}," become ",{"type":55,"tag":70,"props":696,"children":698},{"className":697},[],[699],{"type":61,"value":75},{"type":61,"value":701},"; ",{"type":55,"tag":70,"props":703,"children":705},{"className":704},[],[706],{"type":61,"value":406},{"type":61,"value":708}," becomes ",{"type":55,"tag":70,"props":710,"children":712},{"className":711},[],[713],{"type":61,"value":214},{"type":61,"value":701},{"type":55,"tag":70,"props":716,"children":718},{"className":717},[],[719],{"type":61,"value":428},{"type":61,"value":633},{"type":55,"tag":70,"props":722,"children":724},{"className":723},[],[725],{"type":61,"value":373},{"type":61,"value":633},{"type":55,"tag":70,"props":728,"children":730},{"className":729},[],[731],{"type":61,"value":346},{"type":61,"value":633},{"type":55,"tag":70,"props":734,"children":736},{"className":735},[],[737],{"type":61,"value":449},{"type":61,"value":739}," are removed.",{"type":55,"tag":120,"props":741,"children":742},{},[743],{"type":61,"value":744},"Clean the file. Removals go one per entry: repeat until there is nothing left to update.",{"type":55,"tag":93,"props":746,"children":747},{},[748,753,769,781],{"type":55,"tag":120,"props":749,"children":750},{},[751],{"type":61,"value":752},"4",{"type":55,"tag":120,"props":754,"children":755},{},[756,762,763],{"type":55,"tag":70,"props":757,"children":759},{"className":758},[],[760],{"type":61,"value":761},"@1HK",{"type":61,"value":216},{"type":55,"tag":70,"props":764,"children":766},{"className":765},[],[767],{"type":61,"value":768},"@1.3HK",{"type":55,"tag":120,"props":770,"children":771},{},[772,774,779],{"type":61,"value":773},"Sets segment 1 (or 1 and 3) to ",{"type":55,"tag":70,"props":775,"children":777},{"className":776},[],[778],{"type":61,"value":75},{"type":61,"value":780}," by hand.",{"type":55,"tag":120,"props":782,"children":783},{},[784],{"type":61,"value":785},"Only when the airline confirmed outside Galileo — rare.",{"type":55,"tag":93,"props":787,"children":788},{},[789,794,803,808],{"type":55,"tag":120,"props":790,"children":791},{},[792],{"type":61,"value":793},"5",{"type":55,"tag":120,"props":795,"children":796},{},[797],{"type":55,"tag":70,"props":798,"children":800},{"className":799},[],[801],{"type":61,"value":802},"@3XK",{"type":55,"tag":120,"props":804,"children":805},{},[806],{"type":61,"value":807},"Removes segment 3 without any message.",{"type":55,"tag":120,"props":809,"children":810},{},[811],{"type":61,"value":812},"Mainly for passive segments.",{"type":55,"tag":93,"props":814,"children":815},{},[816,821,839,844],{"type":55,"tag":120,"props":817,"children":818},{},[819],{"type":61,"value":820},"6",{"type":55,"tag":120,"props":822,"children":823},{},[824,830,832,837],{"type":55,"tag":70,"props":825,"children":827},{"className":826},[],[828],{"type":61,"value":829},"@1XK",{"type":61,"value":831}," on an ",{"type":55,"tag":70,"props":833,"children":835},{"className":834},[],[836],{"type":61,"value":449},{"type":61,"value":838}," segment",{"type":55,"tag":120,"props":840,"children":841},{},[842],{"type":61,"value":843},"Removes the airline-cancelled segment passively.",{"type":55,"tag":120,"props":845,"children":846},{},[847],{"type":61,"value":848},"Does not work for EK.",{"type":55,"tag":93,"props":850,"children":851},{},[852,857,866,871],{"type":55,"tag":120,"props":853,"children":854},{},[855],{"type":61,"value":856},"7",{"type":55,"tag":120,"props":858,"children":859},{},[860],{"type":55,"tag":70,"props":861,"children":863},{"className":862},[],[864],{"type":61,"value":865},"LD\u002FSC-HX\u002F15NOV-D",{"type":55,"tag":120,"props":867,"children":868},{},[869],{"type":61,"value":870},"Lists files with airline-cancelled flights on 15 November.",{"type":55,"tag":120,"props":872,"children":873},{},[874,876,882],{"type":61,"value":875},"Find the ones nobody has handled (",{"type":55,"tag":240,"props":877,"children":879},{"href":878},"\u002Fgalileo-guide\u002Fbooking-file-lists",[880],{"type":61,"value":881},"Lists of booking files (LD) and Preview Plus",{"type":61,"value":305},{"type":55,"tag":56,"props":884,"children":886},{"id":885},"check-it-worked",[887],{"type":61,"value":888},"Check it worked",{"type":55,"tag":64,"props":890,"children":891},{},[892,897,899,904,906,912,914,920],{"type":55,"tag":70,"props":893,"children":895},{"className":894},[],[896],{"type":61,"value":11},{"type":61,"value":898}," shows only ",{"type":55,"tag":70,"props":900,"children":902},{"className":901},[],[903],{"type":61,"value":75},{"type":61,"value":905}," (or the passive codes you expect) and the history has the old status (",{"type":55,"tag":70,"props":907,"children":909},{"className":908},[],[910],{"type":61,"value":911},"HS",{"type":61,"value":913},") and the change (",{"type":55,"tag":70,"props":915,"children":917},{"className":916},[],[918],{"type":61,"value":919},"SC",{"type":61,"value":305},{"type":55,"tag":56,"props":922,"children":924},{"id":923},"traps",[925],{"type":61,"value":926},"Traps",{"type":55,"tag":928,"props":929,"children":930},"ul",{},[931,948,971,983,1019,1044],{"type":55,"tag":932,"props":933,"children":934},"li",{},[935,946],{"type":55,"tag":232,"props":936,"children":937},{},[938,940,945],{"type":61,"value":939},"Never ticket a segment that is not ",{"type":55,"tag":70,"props":941,"children":943},{"className":942},[],[944],{"type":61,"value":75},{"type":61,"value":173},{"type":61,"value":947}," A ticket for a seat that does not exist is worthless.",{"type":55,"tag":932,"props":949,"children":950},{},[951,961,963,969],{"type":55,"tag":232,"props":952,"children":953},{},[954,959],{"type":55,"tag":70,"props":955,"children":957},{"className":956},[],[958],{"type":61,"value":12},{"type":61,"value":960}," also updates SSR and seat statuses",{"type":61,"value":962}," (except the infant SSR: ",{"type":55,"tag":70,"props":964,"children":966},{"className":965},[],[967],{"type":61,"value":968},"SI.INFT@HK",{"type":61,"value":970},"). Look at both before accepting.",{"type":55,"tag":932,"props":972,"children":973},{},[974,976,981],{"type":61,"value":975},"Book the replacement before ",{"type":55,"tag":70,"props":977,"children":979},{"className":978},[],[980],{"type":61,"value":12},{"type":61,"value":982},", which removes the refused segments.",{"type":55,"tag":932,"props":984,"children":985},{},[986,988,993,994,999,1000,1005,1006,1011,1013,1018],{"type":61,"value":987},"The ticketing field may be missing only when every air segment is ",{"type":55,"tag":70,"props":989,"children":991},{"className":990},[],[992],{"type":61,"value":449},{"type":61,"value":633},{"type":55,"tag":70,"props":995,"children":997},{"className":996},[],[998],{"type":61,"value":346},{"type":61,"value":633},{"type":55,"tag":70,"props":1001,"children":1003},{"className":1002},[],[1004],{"type":61,"value":373},{"type":61,"value":633},{"type":55,"tag":70,"props":1007,"children":1009},{"className":1008},[],[1010],{"type":61,"value":428},{"type":61,"value":1012}," or ",{"type":55,"tag":70,"props":1014,"children":1016},{"className":1015},[],[1017],{"type":61,"value":287},{"type":61,"value":173},{"type":55,"tag":932,"props":1020,"children":1021},{},[1022,1024,1029,1031,1036,1038,1043],{"type":61,"value":1023},"In lists, NDC bookings confirmed as ",{"type":55,"tag":70,"props":1025,"children":1027},{"className":1026},[],[1028],{"type":61,"value":75},{"type":61,"value":1030}," show under ",{"type":55,"tag":70,"props":1032,"children":1034},{"className":1033},[],[1035],{"type":61,"value":521},{"type":61,"value":1037},", not ",{"type":55,"tag":70,"props":1039,"children":1041},{"className":1040},[],[1042],{"type":61,"value":75},{"type":61,"value":173},{"type":55,"tag":932,"props":1045,"children":1046},{},[1047,1049,1055],{"type":61,"value":1048},"If the file is already ticketed, check whether the ticket must follow the change (",{"type":55,"tag":240,"props":1050,"children":1052},{"href":1051},"\u002Fgalileo-guide\u002Fvoid-refund-or-reissue",[1053],{"type":61,"value":1054},"Void, refund, revalidation or exchange — which one this case needs",{"type":61,"value":305},1792308326198]