[{"data":1,"prerenderedAt":488},["ShallowReactive",2],{"guide-galileo-sign-in":3,"related-\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport":37,"mdc--e5y8it-key":44},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":19,"body":20,"related":21},"basics.sign-in-out","sign-in","How do I sign in and out of Galileo (SON, SOF)?","Type SON\u002FZ plus your 1-3 character ID (SON\u002FZAN), or SON\u002FZ7XQ1\u002FAN at a four-character branch PCC. SOF signs off once every booking file is ended or ignored; SAO signs out for a break. STD\u002FZAN shows your profile to change the password.","Sign on, sign off and change your password","basic",[11,12,13,14,15,16,17,18],"SON","SAO","SAI","SOF","STD","STE","OP\u002FW*","KGB",false,"## When\nYou start or end your day in Travelport+, step away for a while, need a new password, or Smartpoint asks for a business email and a one-time password when you sign on.\n\n## Check first\n- Smartpoint normally opens a sign-on pop-up for your ID and password; the entries below do the same thing typed.\n- Before signing off, the booking file in every work area must be ended or ignored ([End (E \u002F ER) or ignore (I \u002F IR) — save or discard your work](\u002Fgalileo-guide\u002Fend-or-ignore-pnr)).\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `SON\u002FZAN` | Signs on at your own office. After `SON\u002FZ` comes your ID: 1 to 3 letters, digits or both. | Your sign identifies your work. |\n| 2 | `SON\u002FZ7XQ1\u002FAN` | Signs on at a branch with a four-character PCC: PCC, slash, ID. | With a three-character PCC the ID follows the PCC without a slash. |\n| 3 | `SAO` | Temporary sign-out. | A break without a full sign-off. Open booking files must be ended or ignored first. |\n| 4 | `SAI\u002FZAN` | Signs you back in to all work areas at your own office. | One entry instead of one per work area. |\n| 5 | `SOF` | Signs off. | End of the day. Refused while a booking file is still open. |\n| 6 | `SOF\u002FZAN` | Override sign-off. | **Unfinished work is not protected** — use it only when you know what is open and that it may go. |\n| 7 | `STD\u002FZAN` | Shows your security profile; from that display the password can be changed. | Password change in the terminal. |\n| 8 | `STE\u002FDISPLAY` | Shows the business email registered on your sign-on. | Two-factor sign-on depends on it. |\n| 9 | `STE\u002FADD\u002F` · `STE\u002FCONFIRM\u002F` · `STE\u002FCHANGE\u002F` + your email | Adds, confirms or changes that email. | Without a confirmed address you cannot sign on with a one-time password. |\n\nPassword rules: 10 characters, letters and digits; not your name or your sign; never the same character three times in a row; none of your last five passwords; at least three characters different from the old one.\n\n## Check it worked\n`OP\u002FW*` lists your sign-on in the work areas; `KGB` shows the current work area, your sign-on and the terminal ID (GTID).\n\n## Traps\n- **Your sign is your signature.** Booking file lists and queue sorts can be run by sign — never work under a colleague's sign.\n- From Travelport+ V12 every agent should have their **own** business email, the same one as their MyTravelport account — two-factor sign-on relies on it.\n- Forgotten password: it can be reset on my.travelport.com.\n- Each work area can be set up differently (assumed city, 12\u002F24-hour clock). Check it at the start of the day — see [Work areas A to E and your terminal settings](\u002Fgalileo-guide\u002Fwork-areas).",[22,25,28,31,34],{"slug":23,"question":24},"work-areas","How do work areas A to E work in Galileo?",{"slug":26,"question":27},"pcc-emulation","What is a PCC and how do I emulate one in Galileo?",{"slug":29,"question":30},"training-practice","How do I practise safely in Galileo?",{"slug":32,"question":33},"help-desk","How do I report a Galileo problem to the help desk?",{"slug":35,"question":36},"end-or-ignore-pnr","How do I save or ignore a PNR in Galileo (ER, I)?",[38],{"path":39,"title":40,"description":41,"date":42,"image":43,"imageAlt":43,"draft":19},"\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport","Galileo MCP: connect Claude and ChatGPT to Travelport+","A Galileo MCP server lets Claude or ChatGPT search and price Travelport+ flights with your agency's own fares. 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