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Smartpoint Assisted Ticketing (SAT) puts issuing, voids, refunds, exchanges, revalidation and manual fares behind screens. It has its own button in Smartpoint (version 9.0.2 and later), or you type its shortcut.\n\n## Check first\n- The booking file is on screen; SAT works on the booking you have open.\n- The rules do not change because the screens are friendlier: same-day void on BSP, open coupons for refunds and exchanges.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `#TKTISSUE` | Opens **Issue My Ticket**: update the filed fare, then issue. | The guided way to `TKP`. |\n| 2 | `#TKTLIST` | Opens **Ticket List** with the e-tickets of the booking. | See numbers and status at a glance. |\n| 3 | `#VOID` | Opens **Ticket Void**. | Cancel tickets issued today. |\n| 4 | `#REFUND` | Opens **Ticket Refund**: full, partial, or cancel a refund. | Unused tickets after the void day. |\n| 5 | `#REVAL` | Opens **Ticket Revalidation**. | Update the ticket after flight details changed. |\n| 6 | `#SATVOL` | Opens **Voluntary Change**. | Exchange at the client's request (first reissue only). |\n| 7 | `#SATINVOL` or `#INVOL` | Opens **Involuntary Change**. | Exchange after the airline changed the flights. |\n| 8 | `#MANMASK` | Opens the **Manual Fare Builder**. | Build a fare by hand ([Build a fare by hand (FBC, FBU, FBF)](\u002Fgalileo-guide\u002Fmanual-fare-build)). |\n\n## Check it worked\n`#TKTLIST` shows the ticket you issued, voided or changed with its new status.\n\n## Traps\n- **`#SATVOL` covers the first reissue only.** A ticket that was already exchanged once goes through the exchange entries ([Even exchange (reissue a ticket) — new flights, same fare and taxes](\u002Fgalileo-guide\u002Freissue-ticket)).\n- **Automated Exchanges (Rapid Reprice)** is a different tool: it reissues automatically according to the fare conditions, and must be installed from Travelport Marketplace or switched on by your account manager. It is not part of SAT.\n- A void in SAT is still a same-day action on BSP; after midnight it is a refund ([Void (cancel) an e-ticket issued today](\u002Fgalileo-guide\u002Fvoid-ticket)).",[23,26,29,32,35,38,41],{"slug":24,"question":25},"issue-ticket-tkp","How do I issue a ticket in Galileo (TKP)?",{"slug":27,"question":28},"void-ticket","How do I void a ticket in Galileo?",{"slug":30,"question":31},"revalidate-ticket","How do I revalidate a ticket in Galileo?",{"slug":33,"question":34},"reissue-ticket","How do I reissue (even exchange) a ticket in Galileo?",{"slug":36,"question":37},"involuntary-exchange","How do I reissue after a schedule change in Galileo?",{"slug":39,"question":40},"refund-ticket","How do I refund an unused ticket in Galileo?",{"slug":42,"question":43},"manual-fare-build","How do I build a manual fare in Galileo?",[45],{"path":46,"title":47,"description":48,"date":49,"image":50,"imageAlt":50,"draft":20},"\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport","Galileo MCP: connect Claude and ChatGPT to Travelport+","A Galileo MCP server lets Claude or ChatGPT search and price Travelport+ flights with your agency's own fares. 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