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Some buttons and shortcuts exist in only one of them.\n- Smartpoint Cloud uses a few different shortcuts — see [Scrolling a long display and Smartpoint keyboard shortcuts](\u002Fgalileo-guide\u002Fscrolling-shortcuts).\n\n## What the menus do\n| Part | Use it for |\n|---|---|\n| Work areas | Five, one booking file open in each; several PCCs if your setup allows it. |\n| Interactivity | Clickable responses: click a class to sell, a link to open more. |\n| Search | Fill-in screens (scripts) for air availability and fare shopping. |\n| Sell | A direct-sell script for a flight without an availability display, and passive segments. |\n| Tools | Plugins: calendar, calculator, replay entries and more. |\n| Trip Quote | Builds an offer and sends it to the client. |\n| Quick commands | Finds ready-made and your own links and scripts. |\n| Replay entries | Your earlier entries, up to 999. |\n| Help | User guide and MyTravelport. |\n| Settings | Number of windows and results, auto-receive and similar. |\n| Assisted Ticketing (SAT) | Screens to issue, void, refund, exchange and revalidate; also manual fares and involuntary changes ([Smartpoint Assisted Ticketing (SAT) — ticketing with screens](\u002Fgalileo-guide\u002Fsmartpoint-assisted-ticketing)). |\n| PNR script | Adds everything except flights and fares: names, special services, remarks. |\n| History tab | Booking file history and your recently opened booking files. |\n| Queue bar | Queue counts, refresh, and the queues you pin to the bottom line. |\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `#CTQ` | Opens Trip Quote. | Send the client a clean offer instead of a screen copy. |\n| 2 | `#RESTART` | Restarts Smartpoint; you stay signed on. | First fix when not all plugins loaded. |\n| 3 | `#DELETEPLUGIN CACHE` | Clears the plugin cache. | Can make a slow Smartpoint faster. |\n\nAn entry that starts with `#` is a Smartpoint shortcut (quick command), not a host entry.\n\n## Check it worked\nAfter `#RESTART` the toolbar and plugins are back and your work areas are still signed on.\n\n## Traps\n- **Interactivity off** stops clicking and links. 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