[{"data":1,"prerenderedAt":374},["ShallowReactive",2],{"guide-galileo-ticket-document-history":3,"related-\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport":34,"mdc--kxx8ik-key":41},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":16,"body":17,"related":18},"ticketing.document-history","ticket-document-history","How do I see a ticket's document history in Galileo?","*DH lists the tickets and invoices of the booking, *DH\u002F1 opens one, *DH\u002F0811234500012 finds a ticket by number and *DHI\u002F by invoice. It covers e-tickets, not EMDs, even after the airline purged them.","Document history — everything that happened to a ticket (*DH)","intermediate",[11,12,13,14,15],"*DH","*DHI","*TEH","*HTI","*H",false,"## When\nUse this card when you need the whole story of a ticket — issued, exchanged, voided, refunded — for an ADM, a client complaint or an accounting question. Document history keeps that story even after the airline has purged the ticket from its own system.\n\n## Check first\n- The booking file is on screen, or you have the ticket number or the invoice number.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `*DH` | Lists the tickets and invoices of the booking file. | The starting point. |\n| 2 | `*DH\u002F1` | Opens item 1 of that list in detail. | The story of one document. |\n| 3 | `*DH\u002F0811234500012` | Goes straight to a ticket by its number. | When you have the number. |\n| 4 | `*DHI\u002F000004711` | Finds the history by invoice number. | Accounting asks by invoice. |\n| 5 | `*TEH` | Status history of the e-ticket record on screen. | Coupon changes as the airline records them. |\n| 6 | `*HTI` | Current and earlier ticket numbers of the booking. | Every ticket that ever belonged to it. |\n\n## Check it worked\nThe detail shows the exchange, void or refund transactions done on that document, not only its issue.\n\n## Traps\n- **E-tickets only.** EMDs do not appear in `*DH`; use the EMD history ([Display EMDs and their history](\u002Fgalileo-guide\u002Fdisplay-emd)).\n- `*DH` also covers NDC tickets.\n- In the booking history (`*H`), `AT` marks modifiers added at issue, `AFQ` the fare quote stored at ticketing, and `XK` a replaced ticket number.",[19,22,25,28,31],{"slug":20,"question":21},"display-eticket","How do I display an e-ticket in Galileo?",{"slug":23,"question":24},"eticket-coupon-statuses","What do e-ticket coupon statuses mean in Galileo?",{"slug":26,"question":27},"sales-report-tins","How do I see the daily sales report (TINS) in Galileo?",{"slug":29,"question":30},"pnr-history","How do I read PNR history in Galileo?",{"slug":32,"question":33},"display-emd","How do I display an EMD in Galileo?",[35],{"path":36,"title":37,"description":38,"date":39,"image":40,"imageAlt":40,"draft":16},"\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport","Galileo MCP: connect Claude and ChatGPT to Travelport+","A Galileo MCP server lets Claude or ChatGPT search and price Travelport+ flights with your agency's own fares. 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