[{"data":1,"prerenderedAt":443},["ShallowReactive",2],{"guide-galileo-vendor-remarks":3,"related-\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport":36,"mdc--b5t41w-key":43},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":18,"body":19,"related":20},"booking-file.vendor-remarks","vendor-remarks","How do I send a message to an airline in Galileo?","Use a vendor remark: V.AJU*PLEASE ADVISE PRICE FOR PET IN CABIN, then end with ER. Read the answer later with *VI (incoming) or *VR (all). Store an airline locator with RL.JU*M4R8TZ.","Vendor remarks — messages to and from the airline","intermediate",[11,12,13,14,15,16,17],"V.","*VR","*VI","*VO","*HVR","RL.","*VL",false,"## When\nUse this card to send a free-text question or request to an airline from inside a Galileo booking file, and to read the airline's answer.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `V.AJU*PLEASE ADVISE PRICE FOR PET IN CABIN` | Sends a message to airline JU (`A` = airline, then its code). | A question no SSR code covers. |\n| 2 | `ER` | Ends the transaction. | The remark goes out when you end. |\n| 3 | `*VR` | Shows all vendor remarks, in and out. | Look for the answer later. |\n| 4 | `*VI` · `*VO` | Only incoming · only outgoing remarks. | Separate the airline's reply from your question. |\n| 5 | `V.2@AJU*NEW TEXT` · `V.2@` | Changes · deletes remark 2. | A change works only in the transaction where you wrote it. |\n| 6 | `RL.JU*M4R8TZ` | Stores airline JU's own locator M4R8TZ. | For passive segments booked outside Galileo. |\n| 7 | `*VL` | Shows the airline locators. | The reference to give the airline on the phone. |\n\n## Check it worked\n`*VO` shows your remark; when the airline answers, `*VI` shows its reply. `*HVR` shows the vendor remark history, including deleted ones.\n\n## Traps\n- **The answer comes when the airline sends it.** Look at `*VI` again later and keep an eye on your queues ([Work a queue — sign in, act, remove, sign out](\u002Fgalileo-guide\u002Fwork-a-queue)).\n- Use the right channel: a request with a code (meal, wheelchair, pet in cabin `PETC`) goes as an SSR, plain information as an OSI ([OSI — other service information for the airline](\u002Fgalileo-guide\u002Fosi-other-service-information)). The vendor remark is for real questions.\n- Up to 180 characters per remark and 99 remarks per file.\n- After dividing a booking file, if no new airline locator appears, send a vendor remark asking the airline to action the divide and send the new locator ([Divide a booking file (take travellers out)](\u002Fgalileo-guide\u002Fsplit-pnr)).\n- Write in plain airline English, short and in capitals; avoid `+` and `@`, which Galileo reads as entry signs.",[21,24,27,30,33],{"slug":22,"question":23},"osi-other-service-information","How do I add an OSI in Galileo?",{"slug":25,"question":26},"itinerary-remarks","How do I add itinerary remarks in Galileo?",{"slug":28,"question":29},"split-pnr","How do I split (divide) a PNR in Galileo?",{"slug":31,"question":32},"work-a-queue","How do I work a queue in Galileo?",{"slug":34,"question":35},"pnr-history","How do I read PNR history in Galileo?",[37],{"path":38,"title":39,"description":40,"date":41,"image":42,"imageAlt":42,"draft":18},"\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport","Galileo MCP: connect Claude and ChatGPT to Travelport+","A Galileo MCP server lets Claude or ChatGPT search and price Travelport+ flights with your agency's own fares. 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