[{"data":1,"prerenderedAt":313},["ShallowReactive",2],{"guide-galileo-what-is-ndc":3,"related-\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport":30,"mdc-sly1pi-key":37},{"id":4,"slug":5,"question":6,"answer":7,"title":8,"level":9,"entries":10,"verified":12,"body":13,"related":14},"ndc.what-is-ndc","what-is-ndc","What is NDC in Galileo (Travelport+)?","In Travelport+ an NDC booking is a passive API booking with status ZK, sometimes shown as a normalized HK. #NDCAPP opens Smartpoint's Flight Search, and queue 11 takes fares and NDC schedule changes.","NDC in Travelport+ — what it is and how NDC bookings look","basic",[11],"#NDCAPP",false,"## When\nRead this when a booking file contains an NDC booking, or when a colleague talks about NDC content in Smartpoint. In Travelport+ an **NDC** booking shows as a passive API booking, not as a segment booked the traditional way — this card helps you recognise it.\n\n## Check first\n- Does your agency sell NDC content in Travelport+ at all? If nobody in the office has made an NDC booking, ask your administrator or the Travelport help desk ([When to contact the Travelport help desk and what to give them](\u002Fgalileo-guide\u002Fhelp-desk)). Until then these cards are reference only.\n\n## Steps\n| # | Entry | What it does | Why |\n|---|---|---|---|\n| 1 | `#NDCAPP` (or Alt+A) | Opens Smartpoint's Flight Search. | Its typed shortcut is named after NDC. The screens inside are not covered in this guide. |\n\n## Check it worked\nHow NDC shows up once a booking exists:\n- **Segment status.** An NDC booking is a passive API booking with status `ZK`. Some NDC segments show a \"normalized\" `HK` instead — they still count as API bookings, not classic ones.\n- **Queue 11.** Travelport+ reserves queue 11 for fares and NDC schedule changes.\n- **Displays.** Document history works with NDC tickets, and so does e-ticket history when the NDC ticket itself can be displayed; the sales report can be filtered to NDC transactions. The entries are in [Find and check NDC bookings and tickets after booking](\u002Fgalileo-guide\u002Ffind-ndc-bookings).\n\n## Traps\n- **A list of `HK` bookings leaves NDC out.** Listing by status `HK` returns only classic bookings; NDC bookings, normalized `HK` ones included, are found under `ZK` (see [Find and check NDC bookings and tickets after booking](\u002Fgalileo-guide\u002Ffind-ndc-bookings)).\n- `ZK` is shared with direct payment carriers, so a `ZK` segment is not always NDC (see [Direct payment carriers — book airlines paid directly, no ticket](\u002Fgalileo-guide\u002Fdirect-payment-carriers)).\n- This guide has no NDC change, cancel, exchange or refund steps. Before you touch an NDC booking with classic entries, check the procedure with your Travelport help desk.",[15,18,21,24,27],{"slug":16,"question":17},"find-ndc-bookings","How do I find NDC bookings and tickets in Galileo?",{"slug":19,"question":20},"direct-payment-carriers","How do I book a direct payment carrier in Galileo?",{"slug":22,"question":23},"segment-status-codes","What do HK, KK, HL, UC and TK mean in Galileo?",{"slug":25,"question":26},"queue-numbers","What do the Galileo queue numbers mean?",{"slug":28,"question":29},"help-desk","How do I report a Galileo problem to the help desk?",[31],{"path":32,"title":33,"description":34,"date":35,"image":36,"imageAlt":36,"draft":12},"\u002Fblog\u002Fgalileo-mcp-claude-chatgpt-travelport","Galileo MCP: connect Claude and ChatGPT to Travelport+","A Galileo MCP server lets Claude or ChatGPT search and price Travelport+ flights with your agency's own fares. What it does, what you need, how to connect.","2026-10-16",null,{"data":38,"body":39},{},{"type":40,"children":41},"root",[42,51,65,71,90,96,163,169,174,231,237],{"type":43,"tag":44,"props":45,"children":47},"element","h2",{"id":46},"when",[48],{"type":49,"value":50},"text","When",{"type":43,"tag":52,"props":53,"children":54},"p",{},[55,57,63],{"type":49,"value":56},"Read this when a booking file contains an NDC booking, or when a colleague talks about NDC content in Smartpoint. In Travelport+ an ",{"type":43,"tag":58,"props":59,"children":60},"strong",{},[61],{"type":49,"value":62},"NDC",{"type":49,"value":64}," booking shows as a passive API booking, not as a segment booked the traditional way — this card helps you recognise it.",{"type":43,"tag":44,"props":66,"children":68},{"id":67},"check-first",[69],{"type":49,"value":70},"Check first",{"type":43,"tag":72,"props":73,"children":74},"ul",{},[75],{"type":43,"tag":76,"props":77,"children":78},"li",{},[79,81,88],{"type":49,"value":80},"Does your agency sell NDC content in Travelport+ at all? If nobody in the office has made an NDC booking, ask your administrator or the Travelport help desk (",{"type":43,"tag":82,"props":83,"children":85},"a",{"href":84},"\u002Fgalileo-guide\u002Fhelp-desk",[86],{"type":49,"value":87},"When to contact the Travelport help desk and what to give them",{"type":49,"value":89},"). 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The screens inside are not covered in this guide.",{"type":43,"tag":44,"props":164,"children":166},{"id":165},"check-it-worked",[167],{"type":49,"value":168},"Check it worked",{"type":43,"tag":52,"props":170,"children":171},{},[172],{"type":49,"value":173},"How NDC shows up once a booking exists:",{"type":43,"tag":72,"props":175,"children":176},{},[177,203,213],{"type":43,"tag":76,"props":178,"children":179},{},[180,185,187,193,195,201],{"type":43,"tag":58,"props":181,"children":182},{},[183],{"type":49,"value":184},"Segment status.",{"type":49,"value":186}," An NDC booking is a passive API booking with status ",{"type":43,"tag":146,"props":188,"children":190},{"className":189},[],[191],{"type":49,"value":192},"ZK",{"type":49,"value":194},". 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The entries are in ",{"type":43,"tag":82,"props":224,"children":226},{"href":225},"\u002Fgalileo-guide\u002Ffind-ndc-bookings",[227],{"type":49,"value":228},"Find and check NDC bookings and tickets after booking",{"type":49,"value":230},".",{"type":43,"tag":44,"props":232,"children":234},{"id":233},"traps",[235],{"type":49,"value":236},"Traps",{"type":43,"tag":72,"props":238,"children":239},{},[240,284,308],{"type":43,"tag":76,"props":241,"children":242},{},[243,255,257,262,264,269,271,276,278,282],{"type":43,"tag":58,"props":244,"children":245},{},[246,248,253],{"type":49,"value":247},"A list of ",{"type":43,"tag":146,"props":249,"children":251},{"className":250},[],[252],{"type":49,"value":200},{"type":49,"value":254}," bookings leaves NDC out.",{"type":49,"value":256}," Listing by status ",{"type":43,"tag":146,"props":258,"children":260},{"className":259},[],[261],{"type":49,"value":200},{"type":49,"value":263}," returns only classic bookings; NDC bookings, normalized ",{"type":43,"tag":146,"props":265,"children":267},{"className":266},[],[268],{"type":49,"value":200},{"type":49,"value":270}," ones included, are found under ",{"type":43,"tag":146,"props":272,"children":274},{"className":273},[],[275],{"type":49,"value":192},{"type":49,"value":277}," (see ",{"type":43,"tag":82,"props":279,"children":280},{"href":225},[281],{"type":49,"value":228},{"type":49,"value":283},").",{"type":43,"tag":76,"props":285,"children":286},{},[287,292,294,299,301,307],{"type":43,"tag":146,"props":288,"children":290},{"className":289},[],[291],{"type":49,"value":192},{"type":49,"value":293}," is shared with direct payment carriers, so a ",{"type":43,"tag":146,"props":295,"children":297},{"className":296},[],[298],{"type":49,"value":192},{"type":49,"value":300}," segment is not always NDC (see ",{"type":43,"tag":82,"props":302,"children":304},{"href":303},"\u002Fgalileo-guide\u002Fdirect-payment-carriers",[305],{"type":49,"value":306},"Direct payment carriers — book airlines paid directly, no ticket",{"type":49,"value":283},{"type":43,"tag":76,"props":309,"children":310},{},[311],{"type":49,"value":312},"This guide has no NDC change, cancel, exchange or refund steps. Before you touch an NDC booking with classic entries, check the procedure with your Travelport help desk.",1792308335107]