Galileo MCP: connect Claude and ChatGPT to Travelport+

A Galileo MCP server connects an AI assistant to Travelport+, so it searches and prices your office's real fares instead of guessing. GateRoam is one: it connects Claude, ChatGPT or Microsoft 365 Copilot to your agency's own Travelport+ (Galileo) office through Travelport's TripServices API. Your agents ask in plain words and get flights with your own fares, confirmed prices with bags and rules, and a branded client offer.

What is a Galileo MCP server?

MCP (Model Context Protocol) is the standard Claude, ChatGPT and other AI assistants use to call outside tools. An MCP server offers the assistant a set of tools, such as "search flights" or "price this offer", and does the work with keys the assistant never sees. The longer version: What is an MCP server? Explained for travel agencies.

A Galileo MCP server is one whose tools work in Travelport+, the GDS many agents still call Galileo (host code 1G) and use through Smartpoint. Connected to one, the assistant searches your own office, so the fares are your office's, not public web prices.

What can the AI do in Travelport+ through GateRoam?

With your agency's Travelport access connected, every colleague's assistant can:

• search flights: one-way, return and multi-city, with flexible dates and nearby airports, with your own public and private fares;
• confirm prices of the options you shortlist, with the bags and the change and refund rules in plain words;
• compare fare families and check seats left per booking class;
• read a booking by its record locator (PNR), live, without GateRoam keeping any of it;
• list a queue of your office, once an admin switches it on;
• give the Galileo entries to book an option by hand in Smartpoint: availability, sell and fare quote;
• turn the options you pick into a branded client offer: a web page, copy-paste text and a PDF.

From the GateRoam app, a colleague can also hold a booking: a form with the travellers, a review that spells out what is booked, then the hold in your office. GateRoam never issues the ticket, and Galileo does not cancel the booking by itself: on its ticketing day it comes back on your office's queue. Holds, cancelling them and adding passports, remarks or a queue place are off until an admin switches them on. Every tool, the keys and the FAQ: Travelport+ (Galileo) MCP.

What does your agency need?

Three things from your agency's Travelport TripServices access, which an admin enters in GateRoam under Settings → Suppliers → Add supplier → Travelport:

1. the client ID and client secret from Travelport's welcome email;
2. a username and password you create for GateRoam as a managed identity in MyTravelport (Credential Access Manager), Travelport's own way to give a third-party app access;
3. the access group of your Travelport+ office, from the welcome letter, or its PCC.

Test (pre-production) and production are two different sets, and GateRoam takes either. It tests the keys before it saves them, stores them encrypted, and never returns them to the browser or the AI (Security).

Does it work next to Amadeus?

Yes. An agency with both systems connected gets one search across the two: one list, each option marked Amadeus or Travelport, the same flights shown once at the lower price. A price check, a hold or the booking entries go to the system that found the option. Most agencies run one system, and that works the same way. Not sure which GDS fits your agency? See Amadeus vs Sabre vs Travelport vs Duffel.

Isn't Travelport building its own MCP?

Yes, as part of a bigger project. On 27 May 2026 Travelport announced that Cognizant is working with it on an AI transformation that "will deploy Anthropic's Claude to modernize the way Travelport builds, tests and maintains software". The first focus is Travelport Trip Services, "the platform that handles bookings, exchanges, refunds and servicing", with an MCP-based interface layer above it, and "The first customer-facing capabilities are expected to reach market this year" (Travelport, 27 May 2026).

That is Travelport's own project. GateRoam is independent: it is not part of that work and is not affiliated with or endorsed by Travelport. It connects to TripServices, which Travelport launched on 11 June 2026 as "its API platform reshaping how travel is sold and serviced in the AI-era" (Travelport, 11 June 2026), on your agency's own access.

How do you connect Claude or ChatGPT to Travelport+?

1. Create a free GateRoam account and your agency.
2. An admin adds Travelport under Settings → Suppliers → Add supplier → Travelport with the three things above.
3. Each colleague adds GateRoam to Claude or ChatGPT with the server URL https://gateroam.com/mcp and signs in with their own GateRoam account: how to connect. Microsoft 365 Copilot connects through Copilot Studio.
4. Ask for flights in plain words:

Find return flights Zagreb to London, 12–19 March 2027, 2 adults, economy,
with a checked bag. Show me the 3 best options.

Make a client offer for the Horvat family with options 1 and 3.

The same search runs from the search page in the GateRoam app too.

Can the same assistant teach Galileo?

Yes. GateRoam's Galileo guide answers "how do I … in Galileo" step by step for Smartpoint agents: PNRs, fare quotes, filed fares, ticketing, void, reissue and refund. It works as soon as the assistant is connected, with or without Travelport keys, and every answer is a public page too. The everyday entries are on a free cheat sheet.

Sources

Checked on 16 October 2026.

• Travelport: Travelport, Cognizant and Anthropic collaborate to power travel technology for the AI era, 27 May 2026
• Travelport: Travelport launches TripServices, its API platform, 11 June 2026