How do I read fare rules in Galileo (FN, FQN)?

When

Before the client pays, you need the fare's conditions: can the ticket be changed or refunded and for how much, how far ahead it must be bought, and how long the client must or may stay. Galileo calls these texts fare notes.

Check first

From a fare display: you know the line number of the fare.
From a booking: you have just priced it with FQ (or FQBB), so the components of that quote exist.

Steps

#	Entry	What it does	Why
1	`FN*2`	Paragraph menu for the fare on line 2 of a fare display.	Shows which rule paragraphs exist and their numbers.
2	`FN2/16` · `FN2/5-8.16`	One paragraph · paragraphs 5 to 8 plus 16.	Read only what the client asked about (the menu names each number).
3	`FN*2/ALL`	Every paragraph of that fare.	The full text when in doubt.
4	`FN*2/S`	A short rule summary.	Quick answer — offered on selected city pairs only.
5	`FQN`	After a quote: lists the fare components of the last quote.	Each component carries its own rules.
6	`FN1` · `FN1/16` · `FN1/ALL`	Menu · one paragraph · all rules of component 1.	The rules of the fare that will be ticketed.
7	`FN1/S`	Rule summary of component 1.	Same short form, after a quote.
8	`FR2`	Routing of component 2.	Shows which way the fare may travel (see Mileage and routing checks (TPM, MPM, routing maps)).
9	`FQN*`	Back to the component list.	Move on to the next component.

Check it worked

The menu gives numbered paragraph titles to choose from, and each paragraph you request comes back as text. After a quote, FQN gives one entry per fare component, so you can see how many rule sets apply.

Traps

A return can be two fares. If FQN shows two components, read both — each one has its own conditions.
Rules read from a fare display describe the fare in general. The rules that count for the booking are those of the quoted components (FQN then FN).
No summary answer? The short form exists only for some city pairs — read the full paragraphs instead.
If a change or refund amount in the text is unclear, ask the airline before you promise it.

Ask your AI assistant instead

This answer is one card of GateRoam's Galileo guide. Inside GateRoam your AI assistant reads the whole guide and answers in your own words, step by step. Connect Claude or ChatGPT. Free during early access, no Travelport keys needed. With your agency's Travelport access connected, it also searches and prices flights in Travelport+.