When
You do not remember an entry's format, an entry was refused and you want to know why, or you need a Travelport+ information page (currencies, an airline's chapter).
Steps
| # | Entry | What it does | Why |
|---|---|---|---|
| 1 | H/ | Right after a refused entry: opens the help page that fits it. | The quickest way to understand an error. |
| 2 | H/AVAIL (H/ + keyword) | The help page of one function, e.g. H/TT, H/DCT, H/TIMATIC. | Straight to one function's formats. |
| 3 | HELP A · H/A | Index of help subjects starting with A. | When you do not know the keyword. |
| 4 | H/T. | Help on a booking file field by its identifier (here the ticketing field). | Field formats without searching. |
| 5 | H* | Shows your last input again. | Compare what you typed with the help page. |
| 6 | GG* · GG*/ALPHA | Chapter index of the information system (GIS) · in alphabetical order. | Browse when you do not know where to look. |
| 7 | GC*CURRENCY · GC*550 | Opens a chapter by name · by number. | Straight to a topic. |
| 8 | GP*20 · GC*12/20 | Page 20 of this chapter · of chapter 12. | Jump inside long chapters. |
| 9 | GP*2/ | Paragraph headings of page 2. | See what a page holds before reading it. |
| 10 | GC* · GP* | The current chapter · page again. | Back after another entry. |
Outside the terminal: my.travelport.com (information, incidents, password reset) and the Travelport Marketplace, an app store with free and paid Smartpoint plugins. The Help button in Smartpoint opens the user guide and MyTravelport.
Check it worked
The help page or GIS chapter you asked for opens; )> at the end means more follows.
Traps
- GIS airline chapters are not kept up to date by the airlines — check the airline's own website (Airline information — GIS chapters and MyTravelport keywords).
- Help pages also list entries meant for other markets (US/ARC, Canada). Make sure an entry applies to a BSP market before you rely on it.