How do I check travel restrictions in Galileo?

RJ* lists the countries and vendors with restrictions, RJ* plus a country code shows one country and RJV*OU/AIR an airline. Nothing listed is not a clearance: follow your agency's policy.

Unofficial guide, written with AI

GateRoam's own guide, written in our own words with the help of AI tools. It is not official Travelport documentation and has not been reviewed or approved by Travelport. It can contain mistakes: try every entry in a Travelport+ training PCC first, or check Travelport's own help, before you use it on a live booking. GateRoam is independent and not affiliated with or endorsed by Travelport. Travelport, Travelport+ and Galileo are trademarks of Travelport.

Not yet checked in a live office

Try the entries in a Travelport+ training PCC first: some rules differ by market and by office.

When

Before you sell travel to or from a country under restrictions, or on an airline you are not sure you may sell, check what Travelport+ lists for it.

Steps

#	Entry	What it does	Why
1	`RJ*`	Lists the countries and vendors that have restrictions.	See what is listed at all.
2	`RJ` + 2-letter country code, e.g. `RJIR`	Shows the restrictions for that country.	Read the rule before you sell.
3	`RJV*OU/AIR`	Shows restrictions for an airline (OU here only as an example of the format).	Check a carrier.

Check it worked

The response shows what the table holds for that country or airline.

Traps

Nothing listed is not a clearance. Follow your agency's policy and ask your manager when in doubt.
Entry rules for the traveller (visa, passport) are a separate question: Visa, passport and health rules (TIMATIC).

Troubleshooting as a free PDF All free Galileo PDFs

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