When
The client asks whether they need a visa, how long their passport must be valid, or which health rules apply at the destination or a transit point.
Check first
- The passenger's nationality (and passport type, if not ordinary) and every transit point.
- With a booking file on screen the rules can be read per segment; without one, use the fill-in screens.
Steps
| # | Entry | What it does | Why |
|---|---|---|---|
| 1 | TI- | Opens the TIMATIC menu. | Start here when unsure. |
| 2 | TI-MV · TI-MH · TI-MA | Fill-in screen for visa · health · visa and health. | No booking file needed. |
| 3 | TIMV/1/SI | Visa rules for a Slovenian national going to the off point of segment 1. | Straight from the booking file. |
| 4 | TIMV/1-2/SI | The same, destination at the end of segment 2, transit after segment 1. | Transit points count. |
| 5 | TIMA/1-2/BA | Visa and health rules for a Bosnian national on the same route. | Both in one go. |
| 6 | TIMP/2 · TIME/2 · TIMC/2 | Passport · customs · country information for the destination of segment 2. | Passport validity, what may be brought in. |
| 7 | TI-RV, then NA SKP · DE LHR · TR VIE, each on its own line | Visa request by nationality (city or country code), destination and transit. | Any trip, no booking file. |
| 8 | TI-DFT/LHR/PA | Full text of one section for a country, named by a city code (here LHR for the UK, section PA passport). | Read the whole rule. |
| 9 | TIPN · TIPB · TIPF · TIPL | Next · back · first · last page. | TIMATIC has its own scrolling. |
| 10 | TI-RGL/SCHN | Lists the Schengen countries. | Schengen questions. |
Full-text sections: GE geography · HE health · TX airport tax · PA passport · PV passport and visa · VI visa · CS customs (pets included) · CY currency. After the nationality, /ALL shows every type of entry requirement and /TYPE the rules for a government duty passport.
Check it worked
The answer names the nationality, destination and transit you meant — if not, defaults were used.
Traps
- Without a nationality, TIMATIC assumes the country of the first departure city. Always add it.
- Transit points can need a visa too — include them in the segment range or on the
TRline. MDdoes not page TIMATIC; useTIPN.- An Australian ETA can no longer be requested from the terminal (switched off in April 2022); the traveller applies in the Australian government's app.
- Tell the client to confirm entry rules with official sources too.