How do I add FK, keyword and accounting elements in Amadeus?

FK plus an office ID sends the interface record to that office's back office, SK sends a keyword to an airline, and AIAN, AICC and AICR add a client's account number, cost centre and reference. RTS shows keywords.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Amadeus documentation and has not been reviewed or approved by Amadeus. It can contain mistakes: try every entry in the Amadeus training office first, or check Amadeus's own help, before you use it on a live booking.

When

Rare: an element is needed for a back-office system, a corporate client's accounting reference, or an airline keyword request.

Steps

#EntryWhat it doesWhy
1FK MIAUS2M01Sends the Amadeus Interface Record (AIR) to that office.Only when another office's back office must receive it.
2SK PARK QF HK2-SYD.CAR WASH/P1Keyword element to an airline.Some airline services are requested this way.
3AIANDEC00129Accounting element: account number.A corporate client's billing reference.
4AICCDV123 · AICRDECD12459745Cost centre · client reference.Printed on Amadeus invoices / sent to back office.
5RTS · RTY/AN1234Keywords only · retrieve by account number.Find them.

Check it worked

The element shows in the PNR (RTS for keywords).

Traps

  • If your agency does its accounting in its own system, not through Amadeus back-office elements, do not add AIR/FK elements unless the senior agent asks for them.

Related

Read next

Amadeus training with AI: onboarding and support for agents

GateRoam has an Amadeus guide your AI assistant can search: learn Amadeus step by step and get answers on tickets, voids and refunds. No API needed.

Ask your AI assistant instead

This answer is one card of GateRoam's Amadeus guide. Inside GateRoam your AI assistant reads the whole guide and answers in your own words, step by step. Connect Claude or ChatGPT. Free during early access, no Amadeus keys needed.