How do I issue a travel agent service fee (TASF) in Amadeus?

When

The office collects an agency service fee through Amadeus as a separate document (available in BSP markets only, depending on the office's country — ).

Steps

1. Booking file → Stored fares (TST & TSM) → Create TASF (needs at least one passenger); check passenger and fare, choose the reason for issuance, add taxes; Create TASF.
2. To issue: Stored fares → Issue → select the TASF (can be combined with tickets and EMDs).
3. To void: select the TASF → Void; to delete (not issued): Delete.

Cryptic changes to the fee TSM: TMI/F50 amount · TMI/IC reason code · TMI/GTEXT description · TMI/HTEXT remark · TMI/B954-0000005742 ticket number.

Check it worked

The TASF appears in Stored fares and, after issue, in E-Ticket and EMD.

Traps

• If your agency invoices its service fees in its own system, not through Amadeus, use a TASF only if it decides to collect fees through BSP — ask before issuing one.
• Once issued, a TASF can only get remarks added; changes mean void and reissue.