How do I add a hotel, car or memo segment in Amadeus?

HU 1A HK1 adds a hotel booked elsewhere, CU 1A HK1 a car, TU a tour and RU 1A HK1 a memo such as a transfer, each on its date in the itinerary. They book and price nothing; RTX shows them and XE4 cancels one.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Amadeus documentation and has not been reviewed or approved by Amadeus. It can contain mistakes: try every entry in the Amadeus training office first, or check Amadeus's own help, before you use it on a live booking.

When

The client's trip includes things your agency booked elsewhere (a hotel, a transfer, a tour) and you want them shown in the Amadeus itinerary in the right date order.

Steps

#EntryWhat it doesWhy
1HU 1A HK1 VIE 14AUG-18AUG/DOUBLE ROOM BREAKFAST INCL CONF 48213Hotel booked outside Amadeus.Appears in the itinerary.
2CU 1A HK1 VIE 14AUG-18AUG CDMR/CF-58214/P1Car booked outside Amadeus.
3TU RG NN1 REC 12SEP-14SEP/TEXTTour segment.
4RU 1A HK1 LIS 12SEP*TRANSFER/AIRPORT TO HOTEL 2 PAX MEET AT EXIT BCustomised memo segment.Transfers and anything else.
5RTXShows auxiliary segments only.Check them.
6XE4 · DL4Cancels · deletes auxiliary segment 4.Remove it.

Check it worked

The segment shows in the PNR and in the itinerary (IBD) on its date.

Traps

  • 1A … HK1 records something already booked; an airline code with NN1 (e.g. HU AF NN1…) requests the service from that airline — very different.
  • These segments are information: they do not book, price or pay anything in Amadeus. Your agency's own records of the hotel or transfer stay in its own system.

Related

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