When
You want to see the list of PNRs in a queue (with dates) before working them, pick one, or move several to another queue.
Steps
| # | Entry | What it does | Why |
|---|---|---|---|
| 1 | QV/1 | Lists PNRs on queue 1. | Overview. |
| 2 | QV/15C0D1-TK(10MAR)/S-(DD) | Queue 15 cat 0 range 1, ticketing date 10 Mar, sorted by departure. | Urgent ones first. |
| 3 | QVMD | Next set of PNRs. | |
| 4 | QV3 · QVD3 | Opens line 3 · opens and removes it from the queue. | Work one. |
| 5 | QVM3,6/1C1D1 | Moves lines 3 and 6 to queue 1 cat 1 range 1. | Reassign. |
| 6 | QVX1-4 · QVXALL | Removes lines 1-4 · all. | Clean up. |
| 7 | QV0 | Refreshes the list. |
Check it worked
The list updates; QC counts change.
Traps
QVXALLremoves everything from the queue — make sure nothing needs action.