When
The client wants to choose a seat, or asks what is still free.
Steps
| # | Entry | What it does | Why |
|---|---|---|---|
| 1 | SM · SM 4 | Seat map of the only segment · of segment 4. | From the PNR. |
| 2 | SM 4/P2 | For segment 4 and passenger 2. | Seats the passenger may take. |
| 3 | SM/1 · SM/1/Y | From availability line 1 · in class Y. | Before selling. |
| 4 | SM LH330/Y/FRAJFK · SM IB123/C/14AUGMADCDG | By flight, class (and date). | Without a PNR. |
| 5 | SM/10D · SM 8/12A-H | Characteristics of seat 10D · of seats 12A-H on segment 8. | Window, exit, restrictions. |
| 6 | SM2/MR | Only seats available for all passengers of the PNR (Altéa airlines). | Families sitting together. |
How to read the cryptic map (legend)
. available · + occupied · / restricted · X blocked · Y chargeable · E exit ·
L legroom · B bulkhead · V preferred seat · I infant · H handicap · P pet · U UMNR.
Graphic: Products → flight → Add seats; filters highlight features; hover shows price and conditions; click to assign; Add seats → status HK.
Traps
- Prices by seat need a passenger name in the booking; some airlines also need itinerary pricing first.
- Not every airline offers a seat map in Amadeus (
GG PCA— interactive seat map).