What refund types are there in Amadeus?

Besides full and partial: TRF/L6/TAX refunds taxes only, /BLANK opens an empty record and /NOREP records a refund done with the airline directly. Zero, involuntary and cover refunds are for airline agents only.

Unofficial guide, written with AI

GateRoam's own guide, written in our own words with the help of AI tools. It is not official Amadeus documentation and has not been reviewed or approved by Amadeus. It can contain mistakes: try every entry in the Amadeus training office first, or check Amadeus's own help, before you use it on a live booking.

When

A refund does not fit the normal full or partial case.

The types

Type	Entry	Who	Use
Tax only	`TRF/L6/TAX` · `TRF125-…/TAX`	agents	Non-refundable fare, refundable taxes.
Zero	`TRF/L6/ZERO`	airline agents only	Refund with total 0 (e.g. TST total 0).
Blank	`TRF/L6/BLANK`	agents	Empty refund record to fill by hand.
Involuntary	`TRF/L6/INVOL`	airline agents only	Airline-caused refund — ask the airline.
Cover	`TRF/L6/COVER`	airline agents only
Not reported	`TRF/L6/NOREP`	agents (e-tickets)	Refund processed with the airline directly, not reported through Amadeus' sales report.

The graphic Refund window offers the types enabled for the office; some can be deactivated on request.

Traps

"Airline agents only" types are not for travel agencies — for an involuntary refund, contact the airline.
NOREP bypasses the normal reporting — use only if your office's procedure says so.

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