How do I record a ticket number issued elsewhere in Amadeus?

FHE057-1234567890//TEXT/S2-3/P3 records an e-ticket number issued elsewhere, FHD an EMD number; RTTN lists them. FS and FZ add free text to the ticket's miscellaneous box. An FH line issues and bills nothing.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Amadeus documentation and has not been reviewed or approved by Amadeus. It can contain mistakes: try every entry in the Amadeus training office first, or check Amadeus's own help, before you use it on a live booking.

When

A ticket needs extra free text in its miscellaneous box, or a ticket number issued elsewhere must be recorded in the PNR.

Steps

#EntryWhat it doesWhy
1FSTKT PAID BY COMPANYMiscellaneous ticketing information, with a TST split.Printed information.
2FZTKT PAID BY COMPANY/P1Same, without a TST split.For one passenger.
3FHE057-1234567890//TEXT/S2-3/P3Records an electronic ticket number issued elsewhere.Link the ticket to the PNR.
4FHA057-… · FHM057-…-91Automated · manual (conjunction) ticket number.Other document types.
5FHD057-1234567890/E6-7Records an EMD number (associated to SSRs).EMDs issued elsewhere.

Check it worked

RTTN lists the recorded number as an FH line.

Traps

  • An FH line only records a number — it issues nothing and bills nothing.
  • Airlines that do not receive ticket numbers automatically need them by OSI / SSR (OS H3 TKNO …).

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