How do I practise in the Amadeus training environment?

Sign in with your training sign (JI 2345XY/GS): every cryptic entry works, but no seat is taken and no ticket is billed. Check the office ID with JD before any ER or TTP — live and training look the same.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Amadeus documentation and has not been reviewed or approved by Amadeus. It can contain mistakes: try every entry in the Amadeus training office first, or check Amadeus's own help, before you use it on a live booking.

When

You want to try an entry you have not used before — building a PNR, pricing, issuing, voiding — without touching a real booking, a real seat or your agency's IATA stock.

What it is

The Amadeus Training Environment is a copy of the Amadeus system. All cryptic entries work there, but nothing is real: no seat is taken from an airline, no ticket is billed by BSP. It is where every exercise in the onboarding path is done.

Steps

#EntryWhat it doesWhy
1JI + your training sign, e.g. JI 2345XY/GSSigns you in to the training environment.Same sign-in entry as live; the sign and access come from your agency's Amadeus administrator.
2JDShows your terminal, office ID and work areas.Confirm you are in training before you end (ER) or issue (TTP) anything.
3work the exerciseBuild, price, issue, void — as in live.Mistakes cost nothing here.
4JOSigns you out of the work area.Leaves the session clean.

Check it worked

JD shows the training office, not your live office ID. If you are not sure which one you are in, stop and ask before any ER or TTP.

Traps

  • Live and training look the same. The only reliable check is the office ID in JD.
  • A training sign-in is a separate access. If JI is refused, ask your agency's Amadeus administrator; offices can have a training instructor role (attribute PTI) who manages this.
  • Fares, schedules and seats in training are not live data — never quote a training price to a client.

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