How do I sign in and out of Amadeus?

JI 2345XY/GS signs in to the first free work area with your sign and duty code. JD shows where you are, JMB moves to work area B, JO signs out and JO* signs out of all. JGU changes your preferences.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Amadeus documentation and has not been reviewed or approved by Amadeus. It can contain mistakes: try every entry in the Amadeus training office first, or check Amadeus's own help, before you use it on a live booking.

When

You start or finish your day in the cryptic screen, want a second booking open in another work area, or want to change a personal setting (language, 24-hour clock, kilometres).

Steps

#EntryWhat it doesWhy
1JI 2345XY/GSSigns in to the first free work area. 2345XY = your agent sign, GS = duty code.Everything you do is stamped with your sign (PNR history, sales report).
2JI A2345XY/GS · JI*2345XY/GSSigns in to work area A · to all work areas.Each work area holds its own open PNR — useful to compare two bookings.
3JDShows the status of your work areas, terminal and office ID.Check where you are before you act.
4JMBMoves to work area B.Switch between two open PNRs without ending either.
5JSSuspends the work area temporarily.Step away without signing out.
6JO · JO*Signs out of this work area · of all work areas.End of day; never leave a signed-in terminal.
7JGDDisplays your agent preferences.See your current settings.
8JGU/LNG-SPUpdates a preference (here: language).Examples below.
9JGR/ALLResets your preferences to the office defaults.Undo your own changes.

Useful preferences, set with JGU/<code>-<value>:

  • TCM-24 — 24-hour clock; DIS-K — distances in kilometres;
  • TKD-E — electronic ticket as the default;
  • TST-C or TST-P — TST shown as cryptic or as a panel.

Check it worked

JD shows your sign in the work area you expect; JGD shows the changed value.

Traps

  • Your sign is your signature. Never work under a colleague's sign — PNR history, the sales report and BSP reporting follow it.
  • The office's local security administrator can lock some preferences; if JGU is refused, that is why.
  • An open, unsaved PNR in a work area is lost when you sign out of it — end (ER) or ignore (IG) first.

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