When
A booking already exists and you want to know whether other flights, times or dates on the same route are cheaper — and switch to them. Best buy (Best buy (FQBB) — lowest fare on the booked flights, and rebook) only changes classes on the same flights; fare shopping may change the flights.
Check first
- The itinerary is booked and the names are in the booking file.
- On a booked itinerary the
+before pricing modifiers may be left out; itinerary and availability modifiers always need++. - In one entry, pricing modifiers come first and availability modifiers after them. Separate several pricing modifiers with
/.
Steps
| # | Entry | What it does | Why |
|---|---|---|---|
| 1 | *R | Shows the booking file. | Note the booked flights and price before you compare. |
| 2 | FS | Shops the whole booked itinerary for cheaper options. | The basic check. |
| 3 | FSS1.2 | Shops only segments 1 and 2. | Keep the rest of the trip as it is. |
| 4 | FS+BAG · FS+PE00 · FS+:P | With a bag · no penalties · private fares only. | Same pricing modifiers as FQ. |
| 5 | FS++-AB · FS++-BUSNS | Same cabins as booked · business only. | Do not trade cabin for price by accident. |
| 6 | FS++/LH · FS++/OS# · FS++/TK- | Prefer LH · only OS · not TK. | Airline wishes. |
| 7 | FS++.D · FS++DT3.D | Direct flights · direct within 3 hours of the booked departure time. | Better flights, not just cheaper. |
| 8 | FS++-3 · FS++#3 | Three days earlier · three days later than booked. | Flexible dates. |
| 9 | FS++RMC0330 · FS++JT12 | No connection over 3 h 30 · no leg over 12 hours in total. | Keep the trip reasonable. |
| 10 | FSA · FSALL · FSM300 | Ignore availability · include waitlisted and unconfirmed segments · nothing above 300 in your currency. | Special cases. |
Then pick the option you want and rebook through the prompts on screen. The fare of the new itinerary should be stored in the booking file by itself.
Check it worked
*Rshows the new flights confirmed and the old ones gone.*FFshows a filed fare for the new itinerary. If it is missing, price withFQ.
Traps
- Shopping can move the client to other flights or dates. Show the client the new times before you rebook.
FSM300reads the amount in your system currency, not the fare currency.FSAresults are not all bookable now — seats are not checked.- Read the rules of the new fare before you end the booking file (see Read fare rules (fare notes) — from a fare display or a quote).
- After rebooking, check connection times and segment statuses (see Segment status codes (HK, KK, HL, UC, TK, HX …) and what to do).