How do I issue an open ticket in Galileo?

Sell OPEN segments with the real airline: 0OUOPENY12OCTZAGFRANO1 (dated with the issue date), then 0OUOPENY FRAZAGNO1. Complete the booking, ER, file the fare and issue with TKP. Never use YY.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Travelport documentation and has not been reviewed or approved by Travelport. It can contain mistakes: try every entry in a Travelport+ training PCC first, or check Travelport's own help, before you use it on a live booking. GateRoam is independent and not affiliated with or endorsed by Travelport. Travelport, Travelport+ and Galileo are trademarks of Travelport.
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When

Use this card when a client needs a ticket for a route with no flight booked — an open return, or a whole ticket without dates — and the fare allows it. You add OPEN segments with a direct sell entry, complete the booking and issue as usual.

Check first

Steps

#EntryWhat it doesWhy
10OUOPENY12OCTZAGFRANO1OPEN segment on OU, class Y, ZAG to FRA, one passenger, dated 12OCT.The date here is the ticket's issue date.
20OUOPENY FRAZAGNO1Next OPEN segment, FRA to ZAG, with a blank in place of the date.Only the first segment carries a date.
3EREnds and retrieves the booking after names, phone, ticketing and received are in.Same mandatory fields as any booking.
4TKPIssues the ticket once the fare is filed.Issued like any other ticket (File a fare in the booking file (FQ and its follow-ups), Issue e-tickets with TKP).

Check it worked

The booking shows the OPEN segments with the airline and airports you meant, and after issue the ticket carries them.

Traps

  • Always the real airline code — never YY in an OPEN segment.
  • Airport codes, not city codes, for every sector.
  • The date in the first segment is not a travel date: it is the date of issue, and the only date printed on the ticket.
  • NO1, NO2 … at the end is the number of passengers.

Related

Ticketing as a free PDF All free Galileo PDFs

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