How do I charge a service fee (TASF) in Galileo?

SFPEUR20.00 opens the fee form and SFP20.00/LN issues it directly. TKPSFP20.00 issues the ticket plus 20.00 per passenger; TKPSFPT50.00 adds one fee of 50.00 in total. No currency means the agency default.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Travelport documentation and has not been reviewed or approved by Travelport. It can contain mistakes: try every entry in a Travelport+ training PCC first, or check Travelport's own help, before you use it on a live booking. GateRoam is independent and not affiliated with or endorsed by Travelport. Travelport, Travelport+ and Galileo are trademarks of Travelport.
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Try the entries in a Travelport+ training PCC first: some rules differ by market and by office.

When

Use this card when your agency charges its own service fee as a document in Galileo — on its own, or together with the ticket. In the US this runs as ARC Pay. Whether your BSP office may issue TASF documents depends on its setup: ask before you promise a client this way of charging.

Check first

  • The fee amount per passenger or for the whole booking, and the currency.
  • How the client pays the fee. If you give no payment for the fee, the ticket's form of payment is used.

Steps

#EntryWhat it doesWhy
1SFPEUR20.00 · SFP20.00Opens the fee form for EUR 20.00 · for 20.00 in your agency's currency.Fee on its own, with a form.
2SFP20.00/LNIssues the fee straight away, without the form.Faster when you know the details.
3SFP20.00/LRSame, and adds due/paid remark lines to the booking.The itinerary shows the fee.
4TKPSFP20.00Issues the ticket plus a fee of 20.00 per passenger in that fare.Galileo multiplies by the passengers.
5TKPSFPT50.00Issues the ticket plus one fee of 50.00 in total.A flat fee per booking.

Both TKPSFP forms can carry optional parts: :F with a form of payment for the fee, :TX1- with taxes on the fee, and /LR for the due/paid remarks.

Check it worked

With /LR the booking shows the due/paid remark lines. Not sure the fee went through? Check with your back office or help desk before you enter it again.

Traps

  • Per passenger or total? TKPSFP is per passenger; TKPSFPT is the total. Three passengers at TKPSFP20.00 make 60.00.
  • No currency given means your agency's default currency.
  • No payment given means the fee is charged to the ticket's form of payment — make sure the client agreed to pay the fee that way.

Related

Ticketing as a free PDF All free Galileo PDFs

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