When
The airline wants the change penalty paid separately from the reissued ticket, on an EMD (check the airline's policy first — ).
Steps
| # | Entry | What it does | Why |
|---|---|---|---|
| 1 | IU BA NN1 PENF LHR/16JUL | Creates an SVC segment for the change fee. | The service being paid. |
| 2 | TMC/VBA | Creates the pricing record (TSM) for validating carrier BA. | Travel agents must add /V. |
| 3 | TMI/ALHR/DBRITISH AIRWAYS | Present at LHR / to British Airways. | EMD fields. |
| 4 | TMI/CV-100/FEUR100 | Coupon value and total. | The fee. |
| 5 | TMI/IC-TKT1251234567890E1 | In connection with the ticket and coupon. | Links fee and ticket. |
| 6 | TMI/FP-CASH · TMI/FE-CHANGE FEE COLLECTED | Form of payment · endorsement. | |
| 7 | RF + name, TTM/RT | Issues the EMD. | |
| 8 | TQM · EWD | Shows the TSM · the issued EMD. | Check. |
The EMD manual shows the same flow in detail, with the EMD-S reason codes (Change fee on an EMD-S (PENF)).
Check it worked
EWD shows the EMD with the fee; the PNR has an EMD ticket line.
Traps
- Some airlines want the penalty inside the reissue collection instead — ask before using an EMD.
- Use your agency's form of payment; the formats differ by market.