Cryptic or graphic in Amadeus: what is the difference?

When

You see a PNR in the graphic booking file and a colleague tells you to "type it in cryptic", or the reverse — and you want to know when each is the better tool.

What it is

Amadeus Selling Platform Connect gives two views of the same system:

• Cryptic — the command page: you type entries (AN, SS, NM, FXP, TTP…) and read text answers. Fast, exact, and what this guide uses.
• Graphic — the booking file: sections, buttons and dialogs (Products, Passengers, Stored fares, E-Ticket and EMD…). Easier to see the whole booking at once, and some tasks (seat map, refunds of several tickets) are comfortable there.

Both change the same record: a change in one shows in the other.

Steps (switching)

1. In an open booking file, use the Command page button on its toolbar — the same PNR appears as cryptic text.
2. To go back, click the Booking file icon.
3. In the booking file, Cryptic display (Booking file information section) also shows the cryptic PNR without leaving the graphic view.

Why learn cryptic anyway

• Every entry in this guide works in the command page, the same in live and in training.
• Error messages come back as text you can paste into your AI assistant or HE/.

Traps

• Saving is the same action in both: the graphic Save (ER) button is the ER entry. Ignore is IG for a new record and IR for an existing one.
• Do not mix half a change in graphic with half in cryptic and then ignore — you undo both.