When
The tickets are issued and the client needs their e-ticket receipt (the document with the ticket numbers they show at check-in if asked).
Steps
| # | Entry | What it does | Why |
|---|---|---|---|
| 1 | ITRD | Displays the receipt. | Check it first. |
| 2 | ITR-EMLA | Emails the receipt to the APE address. | The usual way. |
| 3 | [email protected] | Emails it to a given address. | Another recipient. |
| 4 | ITR/P2 · ITR/L10 · ITR/TKT005-1234567890 | For passenger 2 · for ticket line 10 · for a ticket number. | One receipt. |
| 5 | ITR/LP FR | In French. | Client's language. |
| 6 | TTP/ITR-EMLA | Issue and email in one step. | At issue time. |
| 7 | ITR/COPY | A copy of a receipt already sent. | Client lost it. |
| 8 | IEP-EMLA | Sends the graphical itinerary too. | Full trip overview. |
Graphic: E-Ticket and EMD section → Issue document receipt → document type, ticket, language, print / email.
Check it worked
Amadeus confirms the email; the client receives the receipt with the 13-digit ticket number(s).
Traps
- ITR is market/airline specific; if refused, send the itinerary (
IEP) with ticket numbers. RIZremarks print on the receipt — do not put internal notes there.