How do NDC order change notifications work in Amadeus?

When an airline changes an NDC order, the notice arrives in dedicated queue categories. Find them in QT, work them like any queue and make the change in the graphic booking file, never by editing segments in cryptic.

Unofficial guide, written with AI

GateRoam's own guide, written in our own words with the help of AI tools. It is not official Amadeus documentation and has not been reviewed or approved by Amadeus. It can contain mistakes: try every entry in the Amadeus training office first, or check Amadeus's own help, before you use it on a live booking.

When

An airline changes an NDC order (schedule, cancellation) and the change must reach you.

What it is

NDC order changes are notified through dedicated queue categories; they are worked like other queues. Amadeus's own help pages list the exact categories and when an order is synchronised.

Steps

QT — find the NDC notification categories in your office's queue bank.
Work them like any queue (Working a queue — start, act, next, delay, exit (QS, QN, QD, QI, QF)); change the order in the graphic booking file.

Traps

NDC orders are held by the airline — always act through the NDC flows, not by editing segments in cryptic.

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