How do I remove a PNR from a queue in Amadeus?

RTQ lists the queues holding the open PNR, QXP3 removes it from the queue on line 3 and QXP/ALL from all of them. QX/ZIACLQ/15CD removes one by locator. Its TK TL or OP elements can queue it again.

Unofficial guide, written with AI

GateRoam's own guide, written in our own words with the help of AI tools. It is not official Amadeus documentation and has not been reviewed or approved by Amadeus. It can contain mistakes: try every entry in the Amadeus training office first, or check Amadeus's own help, before you use it on a live booking.

When

A PNR keeps coming back, or it is finished and should leave every queue.

Steps

#	Entry	What it does	Why
1	`RTQ`	Lists all queues holding the current PNR.	Where it is.
2	`QXP3`	Removes it from the queue on line 3 of that list.	One queue.
3	`QXP/ALL`	Removes it from all queues.	Finished booking.
4	`QX/ZIACLQ/15CD`	Removes a PNR by locator from a queue.	Without opening it.
5	`QR87C1`	Removes all items from queue 87 category 1.	Clearing a queue — careful.

Check it worked

RTQ no longer lists the queue.

Traps

The PNR will be queued again by its TK TL or OP elements — remove or change those if they are no longer needed.
QR empties a whole queue for everyone in the office.

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