How do I issue a ticket without a PNR in Amadeus (TY)?

TY opens temporary ticketing mode: describe the flights booked with the airline (a long sell with status HK), add names, pricing and ticketing elements, then TTP/IG issues and leaves; IG aborts. Only for seats that really exist.
Unofficial guide, written with AI
GateRoam's own guide, written in our own words with the help of AI tools. It is not official Amadeus documentation and has not been reviewed or approved by Amadeus. It can contain mistakes: try every entry in the Amadeus training office first, or check Amadeus's own help, before you use it on a live booking.

When

Rare: a ticket must be issued for a booking that is not held in an Amadeus PNR (the flight was booked directly with the airline), and your senior agent agreed.

Steps

#EntryWhat it doesWhy
1TYEnters temporary ticketing mode.The record is temporary.
2SSSQ872F15DECSINTPEHK1/08351305Long sell with full flight details and status.Describe the booked flight.
3SS1C1/HK · SOIBC13JANBCNMAD/SAShort sell with status · open segment with status.
4names, pricing, ticketing elementsAs for any ticket.
5TTP/IGIssues and leaves temporary mode.Nothing remains as a PNR.
6IGLeaves temporary mode without issuing.Abort.

Traps

  • The seats must really exist with the airline under those details; temporary mode books nothing.
  • Without a PNR, nothing links the ticket to a booking — record the 13-digit ticket number in your agency's own system by hand.

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